Always hits the spot! We used to frequent their old restaurant across the way and now that they've…read moreopened up their new location we had to check it out. The restaurant is so much bigger and livelier and were so excited to see all of their success. Definitely come early to be able to try their brisket and Tony Mac! You wont regret anything you try but those are defnitely our favorites. Oh and the ribs, if you're looking for the incredible smokey juicy flavor look no further. Any of their bbq sauces are great and pair well, but we highly recommend giving their original a go because of the perfect balance of sweet, savory, with a bit of a kick.

I am a HUGE fan of true barbecue and am also a restaurant owner from a restaurant family well known…read morein Chicagoland and it's suburbs for over 50 years. "Old School" customer service, Hospitality and appreciation for our customers is key and loyalty goes both ways friends. I was very interested to try the food here after trying a couple items that were served at a friend's party. I asked to say Hi to the owner as a entrepreneur myself. They said they would be out shortly at my request, being my first time and spending well over $300 to try some of their dishes I was extremely insulted to see that the owner never had the courtesy to say Hello as I waited. In my world, "old school" customer service is success because without customers you have nothing. I also believe that you should always remember where you came from. The food was very pricey for the Area and not worth the disrespect I felt. After this experience I'll stay with Hecky's in Evanston where we are recognized, greeted by name and given a positive everything when I walk in by the owners Daughter, Gigi...RIP Senior. Hecky's is located North Shore with more than fair prices, above par food and traditional style barbecue. Big Ed's is in Waukegan and we paid double plus for the food and a very poor customer service experience ‍ along with overpriced barbecue and sides. I got lots of sauce for not enough barbecue. If I could have cancelled I would have but it was the first time and the last time. I asked one last time "What happened to the owner who was supposedly was going to say Hello?" They said he left through the side door because he was busy. His picture is on a large sign outside and this man was at Aldi when I stopped for apples on the way back home to Arlington Heights. Go to Hecky's in Evanston, Smoque in Chicago, even Joe's Barbecue in Hillside. Good Luck Big Ed!!!

So great to have a halal Korean chicken place, great service, nice decor and of course the chicken…read morewas super tasty!

Worst customer service couldn't give me the food because they didn't have change and they made me…read morewait

I came in around lunch, and while it wasn't busy inside, it took forever to get our orders. I…read moredecided to try the new Fiery Island sandwich, which is basically chicken with your choice of toppings and a spicy jerk sauce. They let me try the sauce before putting it on my sandwich, and since it had quite a kick, I asked for just a little. It wasn't bad, but I'd probably get something else next time because it just wasn't anything special. The inside could also use some cleaning up, and they may need more workers since I saw a line wrapping around the corner. The worker taking our payment had a good attitude, which was better than the ones making the sandwiches. Overall, I'd come back and try another sandwich.

Wow! When the majority of the reviews are this bad, I'm glad I wasn't the only one unimpressed with…read morethis Potbelly location. Seeking low-cost lunch options during my work break, I decided to try Potbelly since they have this $7.99 deal with a skinny turkey sandwich, chips, and a drink. The drive thru service is very slow and you have to wake up the employee to take your order (they don't acknowledge you quickly when you pull up to the menu board). I had to ask what came on the sandwich and was told "whatever you want" and then asked what my options were and got a "look at the menu". What snotty service from an employee who either hates working at Potbelly or just has a bad attitude. When I got my sandwich, I noticed the wrapping was warm. I would've liked to know that my sandwich was toasted and warm, as I don't like hot lettuce, tomato, and mayo. The Zapp's chips were pretty good. Soda was standard Diet Coke. Overall, I would go back to Potbelly. Just not this location...food is good, but the service and attitude of employees needs a lot of work.

The food was delish. The tables were dirty and needed to be wiped off. The server had an attitude…read more(sorta... no eye contact or friendly connotation, kinda huffy) nice young lady at the front that rang me up. I recommend their "watermelon limeade", although it was a little sweet. Bathroom is absolutely gross . Toilet paper all over the wet floor. Was not clean. Would come back but wish they could do better

Love chipotle and have been a long time customer…read more Made a mobile order today that paid $35 and got this in return. Starting to loose my hope in this location. Need to get this straightened out

I stopped by Portillo's and had an excellent experience from start to finish. The restaurant was…read moreclean, well organized, and had a fun atmosphere. Even though it was busy, the line moved quickly, and the employees were friendly and efficient. The food was fresh, hot, and full of flavor. Everything tasted like it was made to order, and the portions were generous. It's easy to see why Portillo's has such a loyal following because the quality and consistency really stand out. Overall, this is one of my favorite places to grab a meal. Great food, fast service, and a welcoming atmosphere make Portillo's well worth the visit. I'll definitely be back again.

When it comes to portillos it's always a yes. This location is one of my favorites, not every…read morelocation has a barnellis and this is the closest one that does. The decor inside is always so fun for each location. You can either order at the kiosk or walk up to the counter and wait for your number to be called. My go to is the beef and cheddar with hot peppers and their classic cheese fries. You can't go wrong with their classics. They also have decent ribs, you will need to wait about 20 minutes or so for it but it's delish if you've got the time! Although I've been convinced that I need to try their pasta with vodka sauce with chicken. That might be the next move. All in all, I love this location because it's always a perfect dinner spot when we're done running our target errands. Their drive through line always look long but we've never waited more than 5 - 10 minutes to order and get our food both drive thru and inside.

As soon as we open the red beans and rice there was a long black hair sticking out. We were going…read moreto not eat the side order and eat the chicken and there was a hair on the chicken. We went back to the restaurant and none of the women wear hair nets or hats. Disgusting- their attitude is not the best either

I went there and ordered some food. While I was waiting for my food one of the employees behind the…read morecounter took a prepared order and tossed it up on the shelf where they put the orders when they're waiting for the delivery driver to pick them up. The order fell onto the line below and landed upside down. The employee then took the order and tossed it back up on the shelf and didn't even check to see if anything had spilled. That in my opinion is sad customer service.

Always a great trip to Culver's to feed my cheese side! Jackie was phenomenal with her patience as…read moreour party navigated the menu (some first timers) and she handled it like a pro! Very friendly and quick service as felt like the meal nearly got to our booth before we did! Casual and laid back vibe at this location to enjoy the food over conversation as we were on limited time. Until next time Culver's!

Popped in for concrete mix custard. Like there are variety of sizes as we only needed the mini…read more Flavors were incredible: raspberry and hot fudge in my case. Staff were helpful and welcoming. Nice sit down area.

If you are in the North Chicago area and in the mood for pizza that is more in the New York…read moretradition than Chicago, Rocky's should be on your list. The location and interior is unassuming, but the pizza is very tasty. There is just enough char on the edges of the pepperoni slices to give that flavor boost, and the cheese has that perfect pull. The service is professional without being overbearing. You get what you ordered, they make sure you have everything you need, and then they stay out of your way unless you need them. Far more affordable than Domino's, Pizza Hut, or Papa John's, this is the kind of little independent pizzeria that deserves more attention and patronage. Enjoy a slice of 'za from Rocky's!

My kids were drawn to this parlor due to how colorful it was. The Pizza was pretty good. They serve…read morea variety of things. Customer service was blah not welcoming very straight forward. Overall the pizza & wings were cheap & tasted good.

Check your pickup orders carefully, because this store doesn't…read more Asked for two hot sauces with my order on THEIR OWN ONLINE ORDERING SYSTEM and got none. The soda that was supposed to be a medium was a small, and vice versa. Incompetent, lazy workers and most importantly, poor management.

Alan is the greatest worker ever he did a amaIng clean up and was very respectfu! The food was…read moreamazing and Alan was so amazing and handsome!

Un restaurante que resuelve los antojos pero no es lo mejor que hay. Los chips de los chilaquiles…read moresabían a los comprados en paquetes, la horchata para mi es lo mejor. El lugar es limpio, las personas amables. El parking un poco incómodo.

The people here are super nice and are always willing to help me if I don't understand a menu item…read more The prices are pretty fair because their portions are huge!! It is nice to see that it is always clean and the sauces and chips on the table taste fresh.