I'm only going to give it 3 stars as the help was never pleasant. Store was clean and 5 starts otherwise. Ate here a bunch when I was visiting the island for work. read more

I'm no expert.... But I have travelled enough by plane that I've learned a few tricks along the way. And when traveling 6 hours across the Pacific Ocean, the last thing you want to be is hungry mid-flight. Sure.... Maybe a couple of bags pretzels and your favorite complementary soft drink will get you through, but not for me. Or maybe you are all about that "fancy" charcuterie board, a bag of Air-Dried beef Jerky and a plastic cup filled with your favorite wine that is offered by the said airline once you hit cruising altitude which will set you back about $27bucks if you're lucky. Just make sure that credit card is ready as no cash is accepted. Well, after experimenting the last few trips we've taken to Kauai with different food options to take on the plane for once we get hungry, we have discovered that Subway is our new best friend. Not only can you customize your sandwich to what you like, but we've noticed that the sandwich stays intact and travels pretty well until it's time to eat. My only advice, get the condiments on the side, otherwise you will have a very soggy sub. So here's how WE do it! While on the way to the airport, we log into our trusty subway app, select the Lihue location and pre-order our sandwiches and chips. Within 15 min or so, we pop into Subway, grab our subs and off to airport security we go. A little X-ray radiation in my sub won't kill me, will it?? Once boarded, happily in my seat hoping that the empty seat next to us is someone that won't mind my 3 crazy kids for six hours; we are read for takeoff! About an hour in the air and well into our cruising altitude when the flight attendants start making their way down the aisle asking what everyone wants to drink and handing out those tiny bag of pretzels, we are anxiously unwrapping our freshly made 6" subs knowing we will soon be filling our bellies with goodness. Meanwhile, the person next to us is drooling with envy... Don't worry, I'll give them our extra bag of pretzels. So... Your next flight home from Kauai, I suggest stopping by Subway in Lihue, grabbing your favorite 6" of 12" sub and remember how happy you will be once you're 35,000 feet in the sky. But as much as you love 'em as I do, please for the sake of everyone else on the plane, hold off on the onions. After an hour or so... They gonna stink! Safe Travels and remember... Eat Fresh! read more

Subway - Subway....EAT FRESH! - Sandwiches Near Me - Lihue, Hawaii

The service usually stellar. But today at Subway it was busy and as soon as I walked in, the young cashier looked at me rolled her eyes, tossed her head back and stomped her feet. As to suggest (aww man another customer damn it) well you know what young missy you have an entire life of work ahead of you so you better get used to it. How about "Welcome to Subway, thank you for your patience." or some kind of decent human reaction to the customers you serve. Lazy is a bad look. read more

I don't see what the fuss is! They had pretty good service, it was clean and they made my sandwich how I wanted it. It was a little more pricey than usual but that what happens on an island that imports 80% of its food products read more

I love subway, but this one specifically made me NEVER want to eat subway again. It has the WORST workers. I spoke VERY clearly and concise, and still had to correct them 3 TIMES ON MY ORDER. unacceptable. workers had no idea what they were doing, and were very rude to me. if you can, go to any other subway on the planet. save yourself from wasting money on a sandwich you didn't order yet they still made for you while you can! read more

Went in to grab dinner at 5:30pm on Monday (July 13th) but the door was locked. Two ladies were inside and said they were closed. Sign said they were open until 8pm. Not sure why they closed early but was really craving a sandwich! I'd call first to make sure they're open. read more

Ordered in the app and waited. Went to pick up when app said order was ready, but it hadn't been started and I had to still wait for them to make the sandwiches. The app is supposed to decrease waiting time for people who don't have much time or are have a tight schedule. read more

Best subway I've been in. Super clean..everything was fresh and the staff was over the top friendly. Not used to this at Subway.

The service was extremely slow, there was only 1 customer (me). These ladies took 25 plus minutes to make my 3 simple sandwiches, I've worked in fast food restaurants before so I know these ladies could of moved faster! Unbelievably lazy slow! On top of that they were more busy talking amongst themselves in philippino, probably talking shit about me lol! The bigger lady rolled her eyes at me when I asked what kind of chkn can I choose from, I don't eat subway all the time so I just wanted to know. The bigger lady also laughed and mocked me when I asked for the last cookie, like?? Why?? Anyway good food bad lazy slow service.. ordered at 5:45ish 3/25. See them on camera. XOXO read more

Shame on this Subway location. They just denied my friend who lives near this restaurant her free 6" Signature Sandwich which she tried to order during the hours of 10am to 12 pm today. This is a Nationwide campaign. Fraud! read more

Fast and friendly service. Sandwich made well. Clean ambiance. Overall a very good experience

They made our special requests perfectly. Great customer service. I highly recommend this location

I worked here in the past and all I can say is the experience there was not very great. Management was based off of favoritism, and they were not willing to teach me ALL of the things I needed to learn. If you want a food service job, I'd say avoid applying here. read more

This review is not really about the restaurant in particular it's more about the Flatizza. I seen that they had 2 for $6 so I got the pepperoni and spicy italian. Both were tasty with enough meat and cheese and the bread was sort of crispy but a cross between a pita and a french bread pizza. I could not really tell the difference between the two but they were both good. I can see that the flatizza will only be around for awhile only because it takes so long to make it. They literally have to take the meats cut them up manually and place them on the bread. This in itself will definitely back up the line and could cut into their primary sandwiches. It can't be beat for the price. As long as the price lasts I will be game to eat this instead of other pizza options. read more

Always clean, vegetables are fresh and well laid out. Girls terrific.

a quick bite to eat is always good.. They are able to handle large crowds pretty effectively. The line was out the door and I only had to wait about 10 minutes. read more

Same sandwiches same price a bit more here ...lol Almost $10 for a foot long ... no even a meal And no even ice .....well is not to hot here anyways read more

It's 7:30pm. They close at 9pm. They're out of chocolate chip cookies so I ask her if she would bake a dozen for me. DENIED. She said they were closing soon. I kindly calculated that they're open for another 90 minutes. DENIED AGAIN. #moneyoutthedoor read more

Hands down worst service I've ever had! Workers were rude and not welcoming at all. I was standing there waiting to order and both workers refused to look at me, it was hard to ask for help considering they were on opposite ends of the counter. It felt like neither of them wanted to help. None of them bothered to ask if I was ready to order or check up on me. I was the only one in the shop so it was very awkward. A nice hello or something would be nice while walking in instead of rude looking glares and no eye contact afterwards. Very bad service- subway needs to train their workers better. They looked very confused as well. One star only since I can't give it ZERO. Sandwich was ehh. However, their service changed my mood and made me very upset. I rather spare my time eating somewhere else if I knew it would cost me a mood change. read more

The past 3 times I've come here the bread has been super old and dry. I can poke my finger in it and turns to a million dust crumbs when I take a bite. Plus the angry Auntie doesnt take pride in her job so she throws the sandwiches together with Haole hate lmao read more

Never waited so long for a sandwich in my life! On the way to going for a hike this sounded like a good idea to pack away. The person that made our sandwiches: it must have been her first time in a Subway since she didn't know how to make any of our sandwiches (veggie, cold cut trio) or find the bread (wheat). She had to ask the guy running the register every single step, in the meanwhile a nasty line grew behind us. Needless to say when we unpacked our sandwiches on the hike they were all soggy and very messy. That sandwich was so nasty it hurt my feelings. read more

Good staff now. NEEDS NEW LOCATION Okay cmon guys.. We all know every subway is the same thing so it really comes down to location. The location is hard to enter with a car and the place is far too small. Subway coffee is terrible too. read more

This was comical. They were so slow. They put one slice of ham on each six inch. Put two hand fulls of unions on the foot long. It looked like a onion sandwich. The bread didn't really get toasted. Basically just don't go to this one there is another one down the street. read more

This location is slightly bigger than the Kapaa one. But that parking lot is just a nightmare sometimes. There's a good amount of seating, but majority of the time, you might have to take your food to go. The staff is friendly. The ones that have made my sub's have been super quick and attentive. One of my grumbles is they put the dressing at the end, so its all on my veggies and not really on my meat. The others I've been to have put it on right after toasting the sub. read more

Very unfriendly. Ordered extra sauce on a sandwich and the lady squirted so much it was not edible anymore. Then she said my friend who had ordered before me and left the store forgot to pay for the meal deal. I offered to pay the difference and she had to cancel his order ring it up again then cancel my order to ring it up again and after all that forgot my drink upgrade to a larger size. During this whole ordeal they were very unfriendly and confused and acted like my friend was stealing from them. I felt sorry for the people waiting behind me and was angry that she implied my friend was a thief in front of them. We were working that day and in uniform so it was even more embarrassing. Very very poor service!!! read more

It is one of my usual stop as their food is fresh and they have great staff. However when I stopped-by today at 5pm it was steaming hot. Not sure if the A/C broke or something else but it should be fixed. Feel really bad for the staff working in there. Will change my rating when the A/C is fixed. read more

This place was good. Subway is not my first choice when I want a sandwich but this location was clean, the staff were friendly, and the sandwich was not only made exactly like I asked but was good too. Not much more I could ask for, really. read more

On a Saturday, there were 2 young girls working that needed me to repeat my bread, cheese, sub size, and veggies and then repeat my entire order at the register at least 3 times each. Slow, slow service- 25 minutes from beginning to end, excluding time spent waiting in line. I think these girls were trying hard but management needs to train them better and put someone with more experience on to oversee them, especially on a weekend! Management fail! My sandwich was okay but the lettuce was very brown and my tomatoes super mushy and old. They were out of a lot of the breads too. read more

Service is bad! I came in with my husband and son. We're here for vacation from CA. We walked in, first thing that my husband asked for was where'stheir restroom, the seemed to be supervisor lady said "It's outside!" ...in a made tone!...No smile! My husband asked "Where outside?" "By the payphone!" (In a frustrated tone!) Then while my husband was still talking and asking "Where exactly is the payphone?"...Turned her back around to go back to what she was doing...My husband was livid with the bad Service!!! He had to step-out to cool down! I stayed to place my son's order. I said I wanted kid's meal. She got positioned to start my order, she asked me again what kind of meal I wanted, I told her the 2nd time "kid's meal" again!...asked me what kind of bread, I said wheat. She pulled out a wax paper to place the bread, then grab a white bread. I told her white bread. She grabbed the wheat bread and went in the backroom, then the supervisor was going to continue the order with me and asked me ...Again! "What kind of meal I wanted, I said, "Kids meal, please!!" At the end, gave me my order. Inside was a small pink bracelet for a toy, I went to try to exchange it to a blue, green or other boy color, she said they don't have other colors but pink!...I was shocked! I said Subway Corp, doesn't ensure you have other colors that's aligned to boy's preference?!?!..She asked her supervisor and told her to check in the back. She then found other black plane toy and I took that. I also asked for their address to try to see which Subway location they are so I could locate them on Yelp. She said they dont know their address! They only know the street name! She asked the other staff members, they also dont know their address. Wow!!! Crazy, bad service experience overall!!! read more

We eat at Subway often as a fairly healthy fast food choice, and this is not one of the better locations. The staff got the job done but were on the slow side and seemed unfriendly. read more

This place is just an average Subway. Nothing special; nothing bad. Much better option than McDonald's across the street.

Since subway closed in Koloa , I'm stuck in the middle of Lihue or Eleele! I always come to Lihue subway and always order my usual of the sweet onion Teri Chicken! it always does me good! love it with the cool ranch Doritos! I'm almost so close to trying the Meat ball pepperoni sub! looks delicious! the parking is always crazy especially when their super busy during lunch time! it's really small but they have a few seating areas in there! read more

Out of wheat flat bread and spinach. I ordered a veggie delight. The lettuce tasted old and gross. Every time we come they are always out of something. I won't be stopping at this location anymore. read more

The fact that my sandwich had multiple different hairs in it (NONE of which were my own, obviously) is DISGUSTING. I really don't understand what happened, they wear gloves and sometimes where hair nets, but it was multiple hairs embedded all in my sandwich. Honestly makes me not want subway again. Sorry. read more

Mainland taste, inflated Hawaii prices. Moved away from here in '91 but visiting again reminds me that there is a price to pay for lucky to live Hawaii. Everyone gets what they can sell things for because someone will get from them in turn. read more

They don't take Amex or Subway rewards cards. The sandwich was marginal. Bird poop on the ground as you walk in. Not an appealing Subway at all. I would go anywhere BUT this subway in Lihue. read more

Seriously the worst service everrrrr. The new subway in Hokulei village. I placed an order thru the subway app and got there a bit early. Waited about 10 more minutes only for my boyfriend to walk in and find out they never got alarmed of an incoming order. Well I had an order confirmation email from them saying that the order went thru and was processed. I walk in to show them and they say they can't do anything cause they weren't ALARMED. So when asked if they were either going to give me my money back or make my sandwich they still said no. The other lady looks at the computer and says "here it is, did you just put it thru now?" Ummm NO I had proof of a confirmation 15 MINUTES AGO. I've worked in the food industry both casual AND high end and no matter where I went we NEVER deny the customer especially if they have proof right in front of you. And to top it all off we get home and our sandwiches were sloppy and completely wrong. Worst. Service. Ever. I won't be surprised if I get food poisoning in the next hour. read more

It's a Subway - so it has that going for it. That's about it though. Most of the staff is not friendly, the prices are higher than other Subway's on the island...AND they charge extra for a lot items that are free at other Subways (vegetables on breakfast sandwich, water cup, etc). read more

frequent this subway a lot. sometimes service can be a bit slow, but the quality is very high on the charts. I usually get the same thing all the time. Cold Cut Combo. If I had to compare it to the other places [Subway] This is the best one on the island by far. Parking sometimes can be a bit sticky because of the turn around and access. Be patient. The people the place bad reviews of this place... Come on! Its just a sandwhich. If you're in a rush, go across the street to Mc Donalds and have yourself a Slezzy Burger. read more

Not a fan of this location. The people that work there are very slow and you need to constantly repeat yourself. They hardly put anything on the sandwich. You would think they would put more than 3 pickles on a footlong sandwich. It was pretty much like that with every single ingredient. Other locations are much better. Would not go to this location again anytime soon. read more