I ordered in the app. The app showed that I should get a game piece with my sandwich. When I didn't…read moreget it, they not only wouldn't give me one, the manager said, "I'm not going to argue about it." and walked away. She wouldn't even let me finish. Also the egg in the sandwich was cold.

I'll say this. The sandwich was good. I ordered a double quarter pounder deluxe. It's a unique item…read morethat most McDonald's locations serve. If a location doesn't serve it, I have been told in the past that they can just add the tomato and other items that make it a deluxe to the sandwich. After paying for my order and receiving the sandwich, I realized it was just a regular double quarter pounder. I knocked on the window and the young lady that came to the window listen to me tell her I had the wrong order and I thought I had ordered a double quarter pounder deluxe. I had already taken a bite out of the sandwich and discovered this. When she left, I hadn't eaten all day so I continued, taking a few more bites out of the sandwich. I had eaten about half the sandwich by the time she came back to the window. She offered to take the sandwich back from me and make a whole new one at no cost. I said well here you go and she said she can't take that it's half eaten. I said well yeah it's half eaten. By this time it had already been a few minutes or more. About four or five other McDonald's representatives came to the window to listen in on what was going on. I told her that I didn't think they were gonna take the sandwich back so instead of wasting the food I was just gonna eat it since I was hungry. I had already paid for it. She walked away from the window after I said she was being weird for telling me I shouldn't have eaten the rest of the sandwich. I didn't get any instruction like that when we first spoke. She then said she couldn't help me and somebody else stepped in. I said I just wanted the sandwich that I ordered. I'll pay for it if this is gonna be a big deal. I'm not trying to be a cheapskate. Some other young lady and young man took my phone to pay with Apple Pay and then added my phone back. I paid for the new sandwich and then left. I felt like this was a completely avoidable and ridiculous situation. I don't want anyone to get in trouble, but The young lady offered zero solutions and seemed like they just wanted me to take the sandwich. I already got and move along. Oh, they did offer to put the pickles in mayo in a cup for me. I said I didn't want that. I wanted it on a sandwich. To me all this seems like a reasonable request. I think she just needs more training on how to offer solutions. Not everything has to be an argument.

The service is very good, the place is clean, We use to order their $7 cheeseburger special, but…read morethe buns were wrinkled up joke !! The burgers ! D Q needs to ban the microwave like Stake & Shake has. Don't they know how to grill a burger and buns any more?

The front girls were very kind and our order got out fairly quickly however when I go to a Dairy…read moreQueen I expect it to be somewhat family friendly. I brought my niece and nephew there and the experience we had was awful- there was a man in the back who was yelling curse words from the back at the girls up front. The girls were very clearly uncomfortable and underage. The way he was talking to them lets me know that they don't value their employees. I asked one of the girls if she was okay and she said yes but her face looked defeated. I will never bring any children there EVER again - I can understand work conflict however that was unnecessary and unacceptable in a professional establishment. Don't ever expect us to come back or tell our young ones to apply there if that is how you treat the team.

We ordered 2 kids meals and the Culver's deluxe and onion rings. Overall, it wasn't bad. I love…read morethat they do crinkle cut fries instead of regular fries. The onion rings were crispy. The deluxe burger was pretty delicious. It was juicy and flavorful! The kids said the custard ice cream was yummy as well. The cashier was super patient with me because this was our first time here and the menu is huge. They were super busy so I didn't want to take up too much time and hold up the line. They have a ton of choices to choose from. Lots of seating inside, tables are spacious, hit or miss if it was clean. This location looks super busy, they have a drive thru as well. Definitely worth coming here for the burgers and custard ice cream.

This is such a great Culver's location. Always clean, and the staff are so welcoming and friendly!…read more The food has always been top notch. This place is run very well, compliments to whomever is leading at this location - it's a great place.

Food was amazing. I highly recommend to stop here for a break. The ladies made sure to say my name…read moreloud enough to hear so that was great. And we can't forget about the complementary mouth wash it was amazing a very cleansing. As I once said I highly recommend the restaurant you won't regret it.

Food came very fast said sorry for waiting five minutes and gave us a treat free brownie!!!read more

Service here is amazing. Fine group of young men who are courteous prompt and know their business…read more Their boss should be paying them above average for this biz. 5/31/26 12:01pm

I recently went to this store and I want to express my disappointment.... I purchased 2 orders of…read moreSteak Cheesy Dipping Burritos I got the cheese not chipotle sauce.... After arriving at work I ate them.... now I have to wait until tomorrow to go there and get more..... These are so good I am disappointed that I did not get even more .... AHHHH!!!!

Every location i have been too from Florida to Iowa have been amazing. There burgers are delicious…read more I love how clean and organized they are and get your food done very quickly when ordered. Have not had one bad experience. If your ever on a road trip this is a place to go to. Quick and easy. Forget mc donals foe the kids. This place is where its at.

This was my firs time visiting Culver's and I will be back. First, we were greeted at the door by…read morestaff who held the door open for our party. They welcomed us in with friendly faces. Being our first time there, the staff member was very eager to answer any questions we had. I decided on the flavor of the day, the caramel peanut butter cup in a waffle cone. WOW! Delicious. The custard was creamy and the toppings were perfectly mixed in. Will be back!

Clean, bright environment. Friendly staff…read more Slow kitchen service. Bland eggs. MAPLE BACON AIOLI is yummy. Restrooms were clean. Changing station for the small creatures. Ample parking.

Food was good, hot and very plentiful. Service was ok. Cold day so the restaurant was SUPER cold…read morewhich really can't be helped. Will go again!!

Has been my go to place when I'm in Pontiac for lunch. The food has always been consistently good…read more Not the last two times! Had the gyros and fries. The first time there was more onions than meat and it was very dry. The last time there wasn't the usual amount of meat and it was dry burnt and crispy. There was hardly any sauce either which made it difficult to get down. Not sure if I'll ever go back.

Stopped in with a school group from Milwaukee. They were super friendly. Great service. Good food…read more Very efficient and accommodating. Would definitely stop again.

Popped in here on a whim to get lunch. The staff was welcoming, the building is bright and clean…read moreand looks fairly new. The three of us got sandwiches and none of us were disappointed. I did find the bread (I got wheat) a little bit hard after toasting it. Overall, the food was good service was fast and our bellies were full.

Review Visit: September 5th, 2013…read more Potbelly leads to a full belly. Matt, Laura, Tim and I needed a place to go for dinner. I left it to the group to pick the place as I like to take a backseat to having to be the one who always picks. The group ended up picking Potbelly Sandwich Shop as we all hadn't been there before. This was perfect as it was also on my list of places to try out. I don't remember much from this visit but I will try and piece together what I do remember. There was something in the air as I was hungry but nothing at Potbelly ended up sounding like something I was craving. With that in mind, I did end up getting some chili, a bag of chips, and a soda for my meal. Not the entire full experience but since they do specialize in soups as well as other things, I think it counts as trying a place out. The chips were a national brand so those were as delicious as expected. The chili was your standard chili. A little better than normal but seeing as it was your basic chili without any special flavorings, it did it's job. If you look below, you will see a photo of Tim and I. In said photo, I look pissed or upset about something. Looks can be deceiving as this was not the case. Tim and I have known each other since pre-school and have butted heads a million times over the years. But when we butt heads, we do it in a comical way where its not serious. We get all huff-n-puff and argue with each other but it's more entertainment for us than actually arguing. I think maybe we've actually argued less than the number of fingers on our hand (figuring you have all your fingers). I decided to include it just as a fun glimpse at a side of my friendships that no one really gets to see. As for Potbelly, it's a nice place to eat. I would place it in the same class as Panera or Noodles and Company. An upscale subway, if you want to think of it like that. I've been wanting to go back as their menu does look appetizing and they have some sandwiches that are absolutely delicious looking. Funny enough, my sister and I almost came here for her birthday lunch but she ended up opting for Tequila's instead. Someday Potbelly, someday.

Passing through and you know we had to get those cheese curds lol. I had a fish sandwich which was…read moregenerously sized! It seems a bit expensive for fast food. Nonetheless, the food was hot and good and of course we will be back.

On Monday I went into Culver's and was surprised at the amazing service. One employee his name was…read moreOwen or something like that was incredibly nice and was working very hard to make me feel welcome