Subject: Serious Complaint About Extremely Rude and Aggressive Employee Danesy on January 2, 2026…read moreDear Burger King Customer Service Team, I am writing to formally complain about the appalling and outright hostile treatment I received from your employee Danesy at the 1904 S Stockton Ave, Monahans, TX 79756 location on Friday, January 2, 2026, at approximately 9:00 PM. I ordered 2 Whoppers with cheese, but Danesy misunderstood the order. She was shockingly ignorant and rude from the start, barely able to speak understandable English, which created unnecessary confusion. When I calmly pointed out her clear mistake, she exploded into full aggression--raising her voice, acting confrontational, and turning hostile--all over her own fault. This kind of vicious rudeness and aggressive attitude is completely inexcusable from any employee. It made me feel threatened and deeply disrespected, turning what should have been a simple visit into a horrible experience. Danesy has no business dealing with customers if this is how she behaves. I expect Burger King to take this seriously, investigate immediately, and discipline Danesy appropriately to ensure she does not treat other customers this way.

We have been to many BKs on our travels and this was by far the worst in the western US. We sat in…read morethe dining area, it took them almost 30 minutes for our food. We didn't mind because we figured everything would be fresh and hot. Boy were we wrong!! It was a $50 order and EVERYTHING WAS COLD!

I visited here last month, and it became my go-to for breakfast and brunch! The food always comes…read morefresh, hot, and exactly what you want from a classic diner. The staff is very friendly and attentive. I love the atmosphere; it feels like home--welcoming and relaxed. It's the kind of place where you can sit, enjoy your meal, and not feel rushed. If you're craving a hearty breakfast, classic American diner vibes, and reliable service, this spot will NOT let you down. I'm here once a week!

This place is a great place for breakfast. I have only eaten at Huddle Houses for breakfast, so…read morenot Able to say much else on that. Building was clean, right next door to gas station, so 2 things got filled up. Staff were great & very helpful with area information. I will let my plate in the picture express if the food was good.

horrible service. never get the orders right and the girls inside are ignorant as if they arnt…read moreworking a job where they have to serve us.

If your big on jalapeños, try the fried jalapeno patty melt. Definitely not what this review board…read moreexpected. Friendly service at a great price. Monahans, Dairy Queen, a must try when in Texas. PRINCEGEORGEJENNINGS B.C

The food was five star and this was five star only problem was I forgot to check and make sure that…read moreI had my pizza before I drove all the way back to Odessa. Service was great. The food was wonderful. I just should've checked my bag before I left.

Placed a to go order. When I arrived my food was ready and…read morepiping hot. Had the chicken parm, garlic bread and dessert. It was amazing. Portions are big and everything was good. Would definitely eat here again when in the area!

Came by to order food to take to coworkers, and the front door is locked.. tried calling the…read morerestaurant but no one will answer and no one will answer the door.

I have purchased two double cheeseburgers and a medium fry. All tasted as expected. I do have an…read moreissue. So I am on a road trip and decided to stop here to get something quick. Little did I know I was going to get a large confetti of onion on my lap. So I have a pile of chopped onions on my lap. My question is why was there so much chopped onions in the folds of the wrapper on both burgers? Pretty unprofessional. So travelers beware of a possible mess.

So, there's this food truck here in Monahans and there's their brick & mortar places like in…read moreAndrews. Those two don't even compare. The truck has delicious food in Monahans. The restaurant in Andrews, however... the chicken is still ok, everything else is substandard. Ribs are wrong. Too dry and bland. Most of the sides aren't good. Everything at the truck is better. It may be the "same" food but it's definitely not the same taste.

I don't know what the heck their problem is up there. But being rude to a 17 yr old child is…read moreunacceptable. Having her in tears, lying saying they can't give a refund is complete crap. I will not be back that's for dang sure.

Always order my food off the app, pizza pie/pasta and or bread is always ready in a timely manner…read more But when you go through the pick up window always make sure your order is complete before driving away. I have driven away a couple of times. Missing some of my items, but that's on me, overall not a bad place to eat given the area. (Oilfield Town) always great deals on the mobile app

Ordered pepporoni got cheese. Refused order and reorderd The pepperoni they sent was barely…read moreedible and an hour and fifteen minutes after I placed my order. Next time I will order from Romas and pay the delivery fee. It will still be cheaper and probably better than Dominos

This appears to be a brand new store and the staff is not yet trained. The food was normal for…read moreWendy's. There was a mess at the drink station counter, but when I told them they came and wiped it down. Restrooms were clean.

Awful management. Btw if you're gonna make a mobile order and expect to pick it up in the drive…read morethru, DONT. I don't understand what's so hard about just handing someone their order through the window. You have a better chance ordering from McDonald's, I've never had an issue there! & everyone who works there is so nice!