Waited 40 minutes in parking lot for food. Was cold. Half the menu was gone. Would allow to order…read morethings that were on the app.

the worst taco bell to go too! I placed a door dash waited an hour in store and called said it was…read moreready and at that they still forgot iteams staff was stuck up will never order here again might as well close at this point !

went here for my anniversary and it was amazing! the restaurant was beautiful! i loved the giant…read moremoon and all the artwork inside. the hostess with extremely nice and knowledgeable about the menu and even helped me with a great wine pairing for my meal. the food was amazing. they did great balancing french and asian cuisine together. don't even get me started on the dessert! just thinking about it i'm drooling. highly recommend the chocolate tart.

It's a rare treat find to find such a progressive menu like this one outside the usual collegiate…read moretowns who offer a diverse menu because they cater to incoming students and their families. Bravo for bringing some new and delicious choices to the community. My arugula salad with just enough dressing, sliced chicken, with--wait for it... blueberries mixed in, was light and delicious. Fried plantains with fresh salsa and guacamole was a nice app too. Not greasy or chewy. My husband had a turkey panini sandwich that was not supersized, thank goodness and it had a delicious cranberry mayo. Again, a great ingredient surprise. The chef definitely is inventive! Norwich NY has a free summer concert music series so it's ideal to stop in here, like we did, before the show. And if you are in town for the Colorfest Art show in September make sure you make this a place to eat. It's small so reservations may be needed. We will be back!

I went here it sucked the doors were locked wen't through the drive way all at 10:15 pm the guy…read moresaid we are close at 10:30 pm I called asked why we couldn't get food he pretty much said he don't care it's only fast food but that was are dinner. I don't recommend this place !Thank you!

Not really a place to go eat. There are very basic things this restaurant will get wrong, such as…read moregiving you cold food, won't give you any napkins in the drive through, won't give you any straws for drinks in the drive through, rude managers to customers when they have a concern, and even rude managers who seemingly don't care about the well-being of their employees. This is including one instance where a manager called an employee a "r***rd" after sweeping the floor. Normally Arby's doesn't impress me, the curly fries are the only saving grace, but if this restaurant gets even the curly fries wrong, it doesn't convince me to come back.

Food great. Employees bad attitude towards customer service except for one employee bothered me…read more Filed a complaint with no response.

Finally... a chain with a GREAT Gluten-free option! So glad they're in Norwich. Will be returning.read more

If I could give zero stars I would. It was bad from the very beginning. Needed a quick meal to go…read moreunexpectedly, so ordered on the app with a specific time to pick up 20 minutes later. It was not ready for an additional 15 minutes after my husband arrived. He drove the ten minutes home and the food was room temp. The inside of my chicken was actually cold. Spent 35$ for two meals and a small fry, and when I made a complaint via the app I was given the option of a 5$ coupon to use on the app. When I asked for 10$, as 5$ was not even enough to cover one sandwich, I was told no, we don't give refunds, basically take the 5$ or leave it. I didn't ask for a refund! I will not be going to this Burger King again.

Amazing experience everyone is so friendly and quick I feel like I'm at a family owned restaurant…read morewhen I dine here I love it !!!!!!

Depends. When the fries are fresh and the rest of your order is correct it's a good experience.read more

This place looks like its been remodeled at least from the outside of the building. My husband and…read moreI were in town and he wanted a milkshake, so we stopped here. We went through the drive-thru so I can't comment on the interior. Luckily the milkshake machine was working, and our order was ready as soon as we pulled up to the window. Granted I'm not a huge McDonalds fan but every blue moon I'll get something.

I submitted a simple order through the mobile app, which is where the ease and any sense of…read moresatisfaction ended. 4 snacker sandwiches with coleslaw, 2 regular 2 spicy. Upon arriving at the drive thru I was told to bypass the window with no other cars waiting and park at the end of the building. The app stated my order was ready for pickup, but waited another 13 minutes for my order to be brought out. During the wait I saw an older couple also instructed to park and wait for their order. When the food was brought out it was handed to me by a rather unpleasant employee who offered no apology for the wait, or even a simple greeting at all. I left and the disappointment continued as when I opened the wrappers which were all covered in a combo of mayo and hot sauce, I knew I had made a severely poor choice for a lunch option. The sandwiches had no coleslaw on any of them, and if I had to guess they put the mayo on with a bucket and shovel since there appeared to be about a 1/2 quart on each on. Equally sloppy was the hot sauce which basically soaked the buns to the point of inedible. The sandwiches were thrown together with ZERO concern for quality. This is by far the worst KFC I have ever been to. I had a remarkably similar experience when I had foolishly stopped there more than a year ago. I had heard they had new management and things had improved, that was obviously wrong and it may have been worse than my previous experience. I had considered driving back and talking to the manager, but that approach led to me being told to file a complaint with corporate since they can't refund anything through the app. Horrible service, appalling food, and just an overall bad experience. If there was a Popeyes or a Chick-fil-A here, this place would have been closed long ago. My advice, save your money, time, and aggravation and avoid this location. And just for anyone curious, it's a split Taco Bell restaurant, which can only facilitate order through the KFC app. Anything you want from Taco Bell has to be ordered in person and be prepared as they don't offer the full menu of normal locations, and are staffed by the same team that makes the KFC. If you decide to stop in, don't say you were not warned if you have read this review.

The staff at this restaurant is very POORLY trained, if at all. There are always issues when…read moreordering, getting what you ordered, or getting advertised promotions, etc. On a recent visit asked to speak to the manager re senior discount issue. Very sour-faced person appeared, was very rude and totally unhelpful. I have placed a formal complaint with KFC Headquarters and I suggest others do the same if they have problems at this location. ALL the employees there need lots of additional training. AVOID THIS RESTAURANT! And put your complaints in writing to KFC - 1441 Gardiner Lane, Louisville, KY 40213. Thank you.

We came here (4 of us) to watch our daughter sing in a contest they have every year. It was…read moreincredibly crowded so we sat at the bar. So glad we did. The women behind the bar were AMAZING--a well-oiled machine. I watched as they navigated an overwhelming crowd and did not witness one complaint. They maintained a positive attitude and supported each other. Dang, if I owned this bar I'd be very grateful.

The food is great. It takes a while because they said they cook it from scratch. Servers are very…read morenice. Ambience is normally very busy on Weekends. For the nice steak I definitely recommend it. A bit noisy but kind of a happy place. I'm not a sports bar fan, but we keep coming back again and again. Service and food are consistent. So far, nothing to complain about.

Very good salad bar for lunch.will come back again.will come back for regular lunch buffet.read more

We came in literally at the beginning of the buffet and the food was cold and dry and the salad bar…read morewas kinda frozen and the lettuce was brown! There was a "waitress" but she never came around to check on us. I had to ask for a warm pizza to be made so I don't waste my money on mediocre food.