wanted a burrito. I got a really good one and a good experience. my burrito builder service was…read moreamazing. The ambiance is cool kinda upscale lean-to place. Forget $hitpotle come to HOTHEAD!

My family and I were on the way to cedar point and decided to stop here for dinner!…read more Overall this place isn't bad. The staff was friendly. The ambience/vibe was that of a fast food joint and the pricing was on par with a place like this. I ordered a steak bowl with some sauces on it and thought it was decent! Nothing special but definitely not bad. My family ordered a few more bowls and a burrito and we all concluded the same thing. 3/5. Not bad. Not great. The thing that made this place is cool is the sauces! We wouldn't come back here on our own but if it's between this and fast food we would pick this place.

We attempted to try another fast food (Burger King) restaurant across the street but after waiting…read morefor 10 minutes with no movement in BK's drive thru lane, we decided to try Chick-fil-a. We used the drive thru at Chick-fil-a and ordered our sandwiches. Received order quickly & everything was correct & employees were friendly & courteous! Very much appreciated! Thank you Chick-fil-a!!

I called in to order a large lemonade and iced tea The young man told me I needed to provide my…read morecredit card information and I told him I was driving and did not have it with me at the time. I called back a second time at 2:07 PM and let them know I was on my way and I was told that it was ready and waiting on me. I was not asked for my credit card information. I arrived and they told me that it wasn't ready. They never made it because they didn't have my credit card information. This is probably the single worst experience I've ever had with Chick fil A and I can guarantee you it will be the last I will never step foot in your restaurant again. Shame on your asst manager for treating your customers that way when i made the phone calls to you and placed an order with you and you assured me that it was ready only to find out it wasn't. Your assistant manager was flipped and I let him know. I will never be back. This Customer Service stinks.

This review is long overdue…read more.. No trip to my hometown is complete without a visit to get a Spanish dog. The "place" has long since changed and I must admit I miss the old place down the road that no longer exists and hasn't for years...lots of memories there. Not to mention my parents and grandparents frequented that old Root Beer Stand. I do like the idea that when this "new" place was built years ago they added inside dining. Even the folks who grumbled and/or cried years ago when the old place was torn down liked the idea of indoor dining! Besides, depending on the mood, it is nice to eat inside, and the old place used to close down in the cold months. I've watched the prices go up over the years, but I keep coming. The taste has changed over the years as well, but I still keep coming. Well, there was a year in there when I stopped because of the recipe changing too much and that period when the hotdogs themselves were different. I do miss the old recipe, and they are using it, but I think the people who make it have a lot to do with it and employees come and go, so that special something is lost. The root beer is always super cold and delicious and mushrooms are normally pretty good. They have daily specials and I can honestly say that I've had everything on the menu, but the Spanish dog is the "go-to" item in my opinion. They still come to your car to take your order and bring your food to you if you pull up under the overhang. But it's not like the old days when you automatically got a tray and had to start up your car for them to come get your tray (trash, mugs, etc.)...I miss that. Now you take care of the trash, etc. and you don't get glass mugs unless you sit inside. Root beer tastes better in glass mugs...jus' sayin'. Although it's not as unique as it used to be, it's still a unique place. Be advised, when you stay in your car to order, they will take your card to run it inside. Be aware of this in advance, but it's safe. Aside from the area to place your order from your car and eat, there is plenty of other parking if you wish to eat inside. Just be sure to not park in the area where folks wish to pull up and eat (the overhang area)...make sense? And if you eat inside, take time to enjoy the décor. The black & white checkered floor sets the stage for the 1950s motif complete with a jukebox and cool bar perfect for enjoying a root beer float. There are restrooms as well. The staff is staff. Prices are a tad high, but it's worth it. Moreover, they stay open year-round. No matter how you slice it...a bite of a Spanish dog brings back memories for me...my childhood, my wild teenage days, friends, fond memories of family, and just some really good thoughts and vibes. And that is what keeps me coming back... Please note: The B-K in Piqua and the one in Troy are no longer affiliated from what I understand. So, please do not confuse this one with the one in Piqua. The food tastes the same, but different (for lack of a better term), and nearly the same menus. Try both and decide which one you like more! But remember, the one in Piqua is open seasonally.

The Spanish dog with cheese is great! The French fried…read moremushrooms are yummy. The service is excellent.

We got our food but wow was it a process and then we received an unexpected "show" during it…read more Stopped in here to get a quick bite to eat and ordered a basic value meal (burger, fries, and chicken nuggets). Something was delayed with the fries and was holding up all of our orders. After we got our orders, which were ultimately correct and hot at least, we ended up having to listen to the day manager (presumably), berate all of the employees that were working about different complaints over the last few weeks. It was really uncomfortable and the manager wasn't letting the employees speak their peace. It definitely could have been something that was handled further back in the kitchen area in a lower tone. Other patrons were in the restaurant and they all looked equally concerned. I felt really bad for the employees because they seemed like they were trying their best. There was a woman in training that took our orders, would not be surprised if she isn't there anymore after witnessing that.

- don't go here for your own health Horrible manger, health…read morecode violations workers and restaurant based, forgot food, also the food was... not good, some how fucked up fries, and is also close to 'hotels' as well.

The food is always good but the service was great. Very friendly staff, couldn't have been nicer…read more They were busy but took the time to accommodate my requests. Will look forward to coming back to this location.

#1924 Four sandwiches out of 5 were incorrect. One they…read moreforgot to put in our bag and i had to go back for and ask about. 4 people behind the counter and only two were doing anything got the majority of my 15 min wait (there was not a line while i was there they made one other sandwich during that time).

We had a wonderful experience at the Troy Culver's! Team Lead Tiffany really stood out with her…read moreoutstanding customer service. Our boys' ice cream was accidentally made without the Oreos, and while mistakes happen, what impressed us most was how Tiffany handled it. She was walking around checking on guests, asked how everything was, and immediately made it right with a smile and a genuinely positive attitude. She also mentioned how hard the team works to keep the restaurant clean, especially the restrooms, and I have to agree the bathrooms were spotless and very well maintained. Tiffany was incredibly kind, friendly, and professional. It's employees like her who make people want to come back. Great food, excellent service, and a clean restaurant. Keep up the great work, Tiffany and the Troy Culver's team!

Culvers 23 June '26 Order # 7709965429259 9:33:15pm…read more Cheese curds/marinara sauce x2 Small side salad/blue cheese dressing Spicy Chicken sandwich (basket, w/fries) Iced tea Onion rings Pint Chocolate custard w/ raspberry topping I like the food at Culver's but almost without exception there is a problem when I order it to go. Tonight, as is often the case, the side salad was in the bag on top of the hot food. If it had stayed there for the twenty minute ride home, it would have been well and truly wilted. I removed it but it was late, and dark, and I didn't see that the salad was also not fresh: some of the lettuce had black slimy bits. The raspberry topping was missing from the order. When I went inside the store to get the raspberry topping, the kid who was helping me tried to give me a packet of raspberry salad dressing. At least when I did get the actual topping there was a solid lid on the container rather than the dome lid with the large hole on top that seems to be Culver's default when it is ordered to-go (this makes NO sense to me when you're filling to-go orders: people need to get their food home without spilling it. Those dome lids are the next best thing to handing customers cups of topping without any lid at all). Just a little common sense and attention to detail would make me a happy customer. Sad to say, at the Troy Culver's I can't remember the last time all the items ordered were in the bag, or that there wasn't something wrong with the food itself. This all really makes me think I'd rather skip Culver's and just go somewhere else.

Went through the drive-through , after waiting for 20 minutes for the car that was in front of me,…read moreI was handed my drinks in my food, the Coke was pure water obviously there's no syrup in it, so I get out of my car and I go inside the restaurant and told them their coke machine is out and I need two new cokes, quite sure it was the manager that helped me, she never apologized. Didn't even say hello. Just basically threw the two cokes at me and I walked away. Terrible service would not recommend.! I know they had to know that when they handed me those two cokes to the drive-through that they were totally watered down, but they figured oh she won't notice till she gets home. Will believe me that's the first thing I do is take a sip of my pop in my car.! poor service!

They were having a difficult day, with only two servers in the restaurant, and the milkshake…read moremachine was broke. However they ended up giving us our milkshakes for free because we were waiting in the drive-through line when a lady got out of her car behind me and came up to the speaker and hollered in if anybody was there. When I explained to her what was going on, she went back into her car and left. They appreciated my sticking up for them, which is why they gave my milkshakes for free. I insisted on paying, but they said absolutely not and thanked me again.

The food is ok. The manager/assistant manager, Holly, was absolutely horrible. She yelled at my…read moresister who didnt see the small print on the pick up order rack sign. When my sister apologized and said she didnt see the part of the sign saying to speak with a team member, Holly just kept yelling and being rude and degrading to her in a room full of people. No apologies, nothing. So unprofessional. We will not be going to Jersey Mike's in Troy again. This is not my first encounter with her rude and unprofessional attitude.

The service needs help! Staff always seem annoyed you are there. Their subs are good only thing…read morethat saves them.