This was, without question, the worst customer service I've ever experienced…read more The woman working there (appeared to be in her 60s) was shockingly rude from start to finish. I didn't realize orders had to be called in, so I stepped outside to do that. When it suddenly began pouring rain, I briefly went back inside--where it wasn't busy--only to be told to go back out into the storm. It didn't stop there. Before leaving, I quickly checked our burgers to make sure the order was correct (something any reasonable customer does before driving off). She confronted me with, "What are you doing?" I explained I was just checking the food, and she responded, "Well, that's rude." At that point, I was genuinely upset and told her I had never been treated this way before. Her response? A dismissive, "Bye-bye, honey. Goodbye." Completely unprofessional and unnecessarily hostile. The only redeeming part of the experience was the man working the grill--he was kind and respectful. Unfortunately, that wasn't enough to make up for everything else. To top it off, the cheeseburgers are overpriced, and honestly, you'd get better quality and service at McDonald's. We won't be back.

The burgers are above average very tasty Fries were crispy…read more Nice and hot Order by phone is the only way to order but couldn't get through so the gentleman came out very apologetic and friendly. He took our order very customer service oriented! He even helped carry our food out (outside seating only) It was 100 degrees so we drank all of our water (3of us) The lady yelled at us to get out!! One customer at a time!!! I said I just wanted a refill on my water She replied get out!!! we don't do refills!!!!! I then did the math and they also charged $3 for a cup of ice water!!!! ... with no refills!!! I love small town family owned places but i won't go back

Bad customer service, rude attitude at McDonald's. Slow service, disrespectful staff.read more

They always forget the sauce. I asked for a medium fry and…read morethey didn't even fill it half way.

I love me some Braum's in general. I really do. I can't say that I love this spot though…read more A good portion of my order was forgotten. I had to go back for it. Some of the items that I did get were done wrong which is crazy since they indicated on the paper that it was. That's a biggie to me because I'm pretty particular about the things that I eat. They did make it right and there wasn't a big issue about it. I take most of the blame because normally I check food before I leave. The thing is I just didn't feel like this was a typical Braum's. It seemed a little off. It wasn't as clean. The food didn't taste as well. The staff is young which is normal but they seemed a bit confused. I wasn't too thrilled. The family actually said they didn't want to come back to this one. Basically it's okay to go to but I wouldn't make a special trip to it and that's sad.

Literally disgusting. No one wearing gloves or hair nets. It's a mess in the back. Workers using…read moretheir hands on bare food. And bathrooms having poop al over the seats.

This location goes back and forth. It's doing really well right now. Good job guys! I think it's…read morethis new manager that's been here for probably the last year...he clearly takes customer service seriously. They've adjusted their menus, again. No more cilantro lime rice. Just Mexican rice, but it's flavor (for me) isn't any good. That's a corporate provided seasoning I'm sure, so likely not a local issue. You need to try the naked chicken chips with nacho cheese. Only $1.99 for 6 with/cheese. I normally don't like that kind of thing and I love them!! You know how some fast food places have terrible tasting water? Not here. I love their water. Their sodas are typically perfectly balanced too. In any case. I don't eat fast food much because it's awful, but if I do need something quick, I come here because it's pretty good.

This place is slow af…read more Too busy talking to friends in the lobby..... Please do better!!!!

It took over 20-min to get our two combos, and they forgot an order of fries. Still waiting. Come…read moreon, folks.

Ordered Jr. Double Cheeseburger, they came out with order ticketed for a Jr. Bacon Cheeseburger…read morewhich I took because it took so long to receive, and when I got home to eat it was a Jr. Bacon Burger. This is ridiculous. Called corporate and reported, and they don't seem to care either. Never going back. All anyone says about our Sonic is how badly they mess up orders.

My in-laws Actually own property in the area and we were looking for a place to eat dinner. I…read morelooked on Yelp and the reviews were pretty good. The food was really good. The staff were really nice.

Food is good but the prices are shockingly high, Service was ok, not fancy at all. Sad he has…read moregotten so expensive, don't shocked at nearly 40.00 for two meals. Former regular..

Just drove thru Wendy's & the drink was flat. Plus order wasn't complete. I called about drink &…read morewas informed I was 1st complaint. I responded it needed to be changed & was informed Dr Pepper came in a box. What! I was told to come back & ask for manager to get missed item. Forget getting Dr Pepper at Wendy's.

Ordered through the drive through. Food was wrong (common issue I have in the few time I go now…read moredays), management was atrocious, demanded I return incorrect food, food and drink was missing, snotty attitude from manager, the older woman who was up front was extremely sweet and apologetic. Sad that they have such awful customer service.

Never eaten here before but tried a cheeseburger when I went through the drive thru. Very over…read morecooked meat. It was probably good about 4 hours ago. It would've been better off just chunked, but they decided to just hand it to me.

Horrible service towards children. They came to us a rudely kicked us out for sitting there and…read morewaiting for someone to bring us money. The person should have asked us nicely and we would have told them we are waiting for someone to bring us money. The person who served us should be fired for being disrespect to customers. Wish i could give them 0 stars. They also kicked out kids that were actually eating too.

Service has improved. Food was better. Excellent care with a very short wait for walkin…read moreOrdering.

After stopping in Arkansas City on work related business I found myself a little hungry so after I…read moregassed up I saw Long John Silver's and knew that I hadn't eaten there in a very long time so I decided to pull in. Now I can't really speak on the Decor because all Long John Silver's buildings look outdated and run down but I think that's the look they're trying to give. They wanted to look like a fisherman's wharf or something like that so that run down look I believe is what they were going for but the food was absolutely delicious. In the past Long John Silver's has always been less than delicious for me because the quality of the food was never up to par. A lot of times it was cold, greasy and just didn't taste good. But this location far exceeded my expectations and if I'm ever coming through this town again I will definitely stop at this location to grab me a little fish and seafood

Just to be upfront, I did not visit the casino or any of the restaurants aside from the one inside…read morethe water park so this review is pretty much based on the water park. I took my 2 kids for an overnight stay specifically for the waterpark. Booking online was easy, the rooms are about $200 per night and that includes waterpark access. Here's a list of pros and cons: Pros: *Parking was easy and relatively close to the entrance near the waterpark. *I requested a room closest to the waterpark and we definitely got that. *The waterpark is a decent size, much smaller than Great Wolf Lodge in KC but that was a perk for me since I'm a single mom taking 2 young kids. I was able to keep an eye on both of them no matter where I was in the park. *There's a snack cafe inside the waterpark with basic things like hot dogs, cotton candy, nachos, soda, and ice cream. The website says you're not supposed to bring your own food but I brought several bottles of water in my bag and no one said anything. *The lazy river was AWESOME! It's a good size that kept my kids entertained for hours and has jets that push you along in some spots so that kept it fun too. *There are slides for adults and bigger kids and for younger kids too. *There were plenty of chairs to put your stuff, lockers are available too but I didn't feel the need for them. *You can rent as many towels as you want for free, just make sure you return them or they are $15 each. *The restroom in the waterpark also has showers and stalls for changing clothes. The restroom was clean but the floor was VERY slippery when it was wet. I definitely recommend flip flops or water shoes. *Not overly crowded. Definitely more comfortable and more space than Great Wolf Lodge. Cons: *When we walked in to check in, not a single staff member at the desk greeted us or even appeared friendly. Finally a woman at the desk said "last name?" and that was her way of checking us in. *Obviously since it's a casino my kids immediately noticed the smell of cigarettes. Our hotel room on the beachfront side did not smell though. *The coffee shop and the more kid friendly restaurants outside the waterpark were not open, staff did not give a reason for this but it was disappointing as there isn't fast food close and this was my plan for our meals while here including breakfast. We ended up using Door Dash and ordering McDonald's for breakfast the next morning. *Our hotel room was a King bed with sofa sleeper. The room itself was nothing to write home about it, it was very basic and the TV was pretty small considering the size of the wall it was on. The sofa bed was dirty, there were pretzel crumbs on it and the mattress itself looked old and worn. You could feel the springs on it when you sat down. My son slept it on it and said it was fine, for an adult it would be miserable. There was a working mini fridge in the room, no microwave. The sheets/blankets were just okay. The room seemed like it was cleaned very quickly. *The waterpark hours suck. It is only open on Friday - Sunday. Opens at 4 PM Friday and not until 11 AM Saturday/Sunday. Keep in mind, other than a small overpriced arcade there's nothing for kids to do in the casino or surrounding area. My kids watched TV and played in the room but were really anxious to get to the waterpark so that was frustrating. *Most of the lifeguards seem to be attentive, there were a few that you could tell really didn't care to be there. Also I thought there would be more lifeguards, I only noticed 4. *The waterpark used to be accessible to guests only and recently they started offering day passes. I imagine this will mean a bigger crowd. Overall this is a great option if you're an hour or two at most away. I wouldn't drive more than an hour to get here. I would probably come back just because it is closer than Great Wolf Lodge and cheaper. If it gets more crowded due to Day Passes and if cost goes up then I won't be coming back.

I booked 7Clans Casino Resort and stayed on 10/17/2024 and checked out on 10/18/2024, but the…read moreclerk-Krattler charged me 10/17 $96.39 room charges and $9.64 tribal tax for THREE times, same amount charged 3 times. Total was $318.09 and after I found the price was not correct from bank statement, I called the hotel -# 877-725-2670 on 11/20, I still did not get refund and now it's 5/21/2026. I requested refund but no solution. This is the worst hotel.