I had to go here recently for a relative who was admitted here unexpectedly…read more Fortunately, the staff provided excellent care and my relative was released within a matter of days. The staff checked in on my relative regularly and expressed care. I also got to check out their GIFT SHOP on site which was pretty cool and very reasonably priced. They have a lot of nice things in there. They sell kimonos, cute mint and pill boxes, hand towels with cute designs, glass and plastic hummingbird decorations, and much more. I definitely did not need to walk into the gift shop, as I walked away with some gifts for myself :) Thank you for all you do. Yelp Review #46- 2026

First time coming to this acute care hospital to give moral support to sister having an ablation…read moreprocedure done! This hospital provides both inpatient and outpatient care for health and medical services which includes an emergency care as well as surgical procedures. Staff from security check in and as well as other hospital employees are very pleasant and cordial in welcoming visitors !! I am really very impressed on such professionalism that I experienced here!!

Koodos to Vivante!…read more Just days before my mother was admitted to Vivante, she experienced the heartbreaking loss of the love of her life. As a former Skilled Nursing Director, I knew it would be hard to find not just a care facility but a true community for her. She was my main concern. From the moment we arrived, we found exactly that! Danika, the Director, leads with compassion and strength. Olivia, the coordinator, brings a level of organization that made the transition feal seamless. Julie the secretary, greeted us with warmth every day. Making The Shores feel like home. Kaytlin, the activities director is slowly bringiing my non social mother back into life with her creativity and genuine joy. The employees ooze happiness with their jobs. The service is exceptional and its truly is a 5 star resort for the elderly. The menus are beyond brilliant and the food quality is a chefs kiss! The entertainment is beyond amazing, with numerous grand events to entertain family and the residents. Vivante isn't just an Assisted Living or Memory care facility. It is a touch of elegance that I am putting my name on the waiting list soon! I couldn't be happier with the care my mother is receiving. The employees go above and beyond to make each resident feel loved! I couldn't be more gratful that Vivante has walked alongside our family in such a vulnerable time! You made a very difficult situation a seamless effort to make my mother content and happy. I can literally relax now and live my life in peace. Just an FYI, they serve amazing dinners and have a good selection of wine for visitors and residents themselves. Always a good reason to visit a loved one. Vivante..... One classy place! Exceptional in every way! Thank you from the bottom of my heart! Yvette Matthiessen (Yolande AKA YoYos daughter)

I highly recommend, the units are modern , the common areas are beautiful and bright, has wonderful…read moreamenities with a great activities schedule. The staff is always smiling and nothing you ask of them is ever too much. Schedule a tour and see what I'm talking about

This genuine compliment is intended for my Exceptional Memorial Care Doctors, current treating Dr…read more Adam Wass and Dr. Farhad N. Afshar, at the 722 Baker St. location, the exceptional medical treatment and medical care and advice that i currently receive and have had the blessings to continue for over X number of years, also the unique Lab physicians and the "Smiley Face front desk support staff" and the entire memorial Care Employees, thank you for keeping me Healthy and Medically and Humanly Sane !!! The Medical Care and treatment i receive are one of the best for making appointments and approved referrals and specialist, huge thank you to those that make my medical Experience pleasant, in the event you are searching for exceptional medical team players, look no further Memorial Care Medical Group, are 1 of the best!!! Thee Counselor

I arrived and checked in 15 minutes before my prostate test appointment set up by my PCP …read more Reception told me to have a seat and they'll call me. Waited 30 mins. Everyone in the waiting room that came in after me was gone by the time they called my name only to have them tell me there was no appointment for me?! If there was no appointment why did they tell me to have a seat?! Later the MYCHART MESSAGE WAS I WAS A NO SHOW Appointment Information: Visit Type: Laboratory Date: 7/21/2026 Dept: MCMG CM Baker Lab Provider: Lab Technician Time: 1:50 Appt Status: No Show This is the second time they've done this. Someone that occupies space there is a lazy f*** and cancels appointments when they feel like it. Thanks for nothing. THIS PLACE SUCKS DON'T GO THERE.

We have been going to MemorialCare (formerly Bristol Park) Medical Group for many years. The FV…read moredoctors and staff here are not only professional but also warm and compassionate, everything you would want from a healthcare team. Pediatricians here are top tier. If there is a gender preference for your child(ren), I recommend Dr. Gina Posner (female practitioner) and Dr. Armand Widjaja (male practitioner). In March 2026, this location will be moving to new offices on Harbor Blvd less than 2 miles away (see photo).

Highly recommend Dr Bekemeier. Went here for an appointment on quite a few things. I know doctors…read moreare super busy and aren't given a lot of time to spend with patients , but Dr Bekemeier was able to make feel heard and understood while I went through my list of concerns. (Yes I had a list ). He ordered a bunch of tests and I followed up with another appointment. He again took the time to listen to me, go through the results quickly while providing me options , and made me feel respected. I feel like a person and not just a patient and I appreciate that!

DON'T GET FOOLED. My…read moremother lived in the Memory Care unit at Park View Estates beginning in November 2024 and ending in early December 2025. Based on our experience, there are issues families should understand before choosing this facility. Yes -- the facility is attractive. At first glance it appears bright, clean, and well maintained. Unfortunately, that does not necessarily translate into consistent care. State licensing records from 2021 show that the Park View's Memory Care rooms included emergency pull cords in resident bedrooms and bathrooms, as required by state regulations at the time the facility opened. That same report also stated that all residents would be provided wearable alert pendants to be worn at all times. Even the brochure we received when visiting the facility clearly stated that the suites were "equipped with an emergency alert system installed for summoning help from your care team." However, when our mother lived there beginning in November 2024, we did not observe functioning emergency pull cords or call buttons inside her Memory Care room. The locations where pull cords would normally be installed were covered with electrical plates (see photos). They did offer wearable pendants, but they are not mandatory and there is an upcharge (an additional monthly fee). The only fixed emergency call buttons we observed were located outside the resident rooms in the hallway (see photos) which do not satisy State regulations related to in-room call systems. Because of these concerns, we filed complaints with the California Department of Social Services (CDSS) in March, May and September 2025 regarding the emergency call system. In January 2026, CDSS sent us their investigative finding. The investigation found that the facility's call system does not operate from residents' rooms. After we raised these concerns and pursued the state complaint process, our family was subsequently served with an eviction notice. Ultimately, even though it was traumatic for my mother to leave her newly found friends, we chose to move her to another facility that has a functioning in-room emergency response system. Another issue families should understand involves Park View's Medical Director. This is the person whose opinion can influence whether a resident is allowed to remain at the facility or be evicted. We learned that the Park View Medical Director also serves as a medical consultant for a law firm that represents assisted living facilities against residents in resident-related disputes. This dual role, in our view, raised questions regarding the independence of the medical determinations affecting our mother's residency. Also. if you do rely on the pendant system, in our experience, responses were slow and there were many occasions where we either had to call the front desk ourselves or drive to the facility to resolve an issue. Families researching this facility on the CDSS website (and everyone should do this) should also understand that complaint investigations can take a long time to appear on the State's public licensing website. For example, the most recent investigation posted in February 2026 concerned health and safety issues alleged to have occurred in 2023, roughly three years earlier. We currently have several complaints that are more than six months old that still have not appeared on the public site. My advice is to look carefully at reviews that discuss response times and quality of care, not just comments about how clean or attractive the building appears, which will seem favorable to short-term, visitors (i.e., those not needing service in the middle of the night). There are simply better choices available for your loved ones than Park View. Especially if they have needs beyond room and board.

The client care team has met, and on several occasions, exceeded expectations. I may need some…read moreassistance in understanding how to communicate with the facilities team.

This review is for Dr. Susan Y. Lee…read more After being Dr. Susan Lee's patient for several years, I can confidently say she is one of the best physicians I have ever met. She is exceptionally knowledgeable, compassionate, and truly listens to her patients. I never felt rushed, and every visit left me feeling genuinely cared for. When Dr. Lee moved to the Irvine office, I was pleased to find that the same kindness, professionalism, and patient-centered care were reflected throughout her staff. As my family is moving to Northern California, I am saddened that I must find a new physician because of our insurance. Doctors like Dr. Lee are rare, and my family will always be grateful for the care she provided. I highly recommend Dr. Susan Lee to anyone looking for an outstanding primary care physician.

I saw Angie Mikhail, NP for my well-woman exam, she was nice and courteous. However, I was very…read moreuncomfortable during the internal exam because she had very long (more than an inch), manicured fingernails. For a provider performing intimate exams, this felt unprofessional. If there are policies regarding nail length or grooming for staff performing direct patient care, they may not be consistently enforced. If no such guidance exists, that raises broader concerns about oversight and patient experience. I hope leadership reviews this issue to ensure consistent professionalism and patient comfort moving forward.

From the minute I walked in I was warmly welcomed! The tour is not rushed and very thorough! The…read morestaff is very professional and busy! The atmosphere is very warm and like being at home not in an institution! Thank you for having a great place for our loved one!

The staff at Newport Mesa Senior Living are truly amazing. Friendly, accommodating, and…read moreprofessional in every way. They take excellent care of their residents, treating them with genuine compassion and respect. The community itself is clean, smells fresh, and has a warm, welcoming atmosphere that really feels like home. What stood out most is that their care clearly comes from the heart. Even their Director is very hands-on and involved with the residents, which speaks volumes about their dedication. I highly recommend Newport Mesa Senior Living if you are looking for a place where your loved one will be cared for like family. They also have community dog that brings smiles to everyone. But haven't seen him for quite a while, maybe on a leave cause the weather is hot.

I have been a resident at Carmel Village for 10 months. The grounds are beautiful. There are a…read morelot of activities provided like exercise, crafts, concerts, bbq's, luau, meals, and movies. They also offer offsite trips to stores, movies, museums, doctor appointments, etc. Their finest asset is their staff. Kudos to management on the calibre of their people. They make a house a home with their caring ways and personal attention. I am very fortunate to be in such a loving environment. I would highly recommend it for any loved one. Sheila Ward

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

I came here for an eye issue that I initially thought was conjunctivitis, and I'm really glad I…read moredid. They did extensive testing on my eye and identified an abrasion, then clearly advised me to see an eye doctor the very next day. That guidance ended up being critical to my recovery. In the past, when I went to Hoag for similar issues, the testing was less thorough and I waited longer before seeing a specialist. The care here felt attentive and proactive, and I left feeling confident about the next steps instead of uncertain. Very happy with the service and grateful for how seriously they took the situation.

Well run front office. NPs are skilled and friendly with good follow up ;easier than going to GP…read more Office and exam rooms very clean

Great Med techs Great maintenance people Some very Nice servers . Activities after 8'years are…read moreslowly downsizing. Most staff under Directors doing their jobs . Directors including head Directors have a long way to go . Lack empathy and go by the book to the degree of no Common sense. First 5 years were exceptional some staffing difficulties but were corrected. Now it slipped and is sliding down hill . Not recommended after 9 years .x resident

Facility is taking care of my dad . The owner and staff saved my dad's life by noticing quickly…read morethat my dad needs urgent medical attention. and called 911. The owner is hands on, is in the facility everyday and is very responsible and respnsible. He treats my dad lmwith respect and cares for him. It helps that he is a nurse.After my dad was discharged from hospital and was admitted to rehab, my dad wanted to go back as soon as possible to this board and care .I am truly thankful for the care and for being there for my dad.