My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

My experience with this agency has been extremely disappointing. They have a consistent pattern of…read morenot returning phone calls. Even when the receptionist says someone will return your call, it often never happens. Communication is one of the most important parts of providing care, and this agency has repeatedly failed in that area. Most recently on 08/2026 a caregiver she was scheduled to provide care for my elderly mom but did not show up, and the office did not bother to notify me that she would not be coming. I was left waiting without any communication or explanation. * I contacted the agency and left a message for Val to call me who I was told was a supervisor, asking to return my call to discuss what happened. Unfortunately I never received a response. What makes this even more concerning is that they serve elderly individuals, people with disabilities, and families who are already under tremendous stress and relying on these services for support. They present themselves as compassionate and caring, but that has not been my experience. If you are seeking respite services through this agency, be prepared for poor communication, more stress, more disappointment and difficulty getting the assistance you need.

Rina Boidon and Care America Homecare Services are truly exceptional. Rina is one of the most…read moreattentive and dedicated professionals I've ever worked with in senior care. Her communication is incredibly prompt, her follow-through is flawless, and her diligence is tireless. She has a gift for anticipating needs--big or small--and addressing them with compassion, clarity, and efficiency. What really stands out is how comprehensive her approach is. Whether a client needs minimal assistance or a full spectrum of home care support, Rina ensures every detail is handled with professionalism and genuine heart. She treats each individual with dignity, respect, and the kind of personal care you'd hope every loved one could receive. If you or someone you care about needs dependable, thoughtful, and highly skilled home care services, I cannot recommend Rina and Care America enough. She makes a tremendous difference. David Kline Lovett Broker/Owner - NextHome First Choice Realty 714.979.9988 Lic #00831621

I rarely do reviews on anything. But I felt like I needed to let people who might be in the needs…read moreknow about this agency. My mother was hospitalized and I did not know what to do next. I was in panic and felt like losing my mind. Fortunately through the social worker, I connected with Rina. Thankfully, that was one of the best moves I made in my life. Rina was beyond being patient and spent a lot of time with me both on the phone and helping me check out assisted living facilities. She also explained what options I might have. Things were slowly getting together with Rina and Jorge Zelaya's help through this difficult time. Rina didn't make me feel like just another client; she treated me like I was part of her own family. People, if you or your loved ones who are in need of getting a care, give them a call now!

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

I'm finally getting around to writing this review…read more Dwight is absolutely amazing!!! In early February we were looking for care for my dad. I called Dwight at 7:30 to leave a message. He actually picked up the phone. He talked with me for about 40 minutes, explaining all the services he offers and how it would look helping my dad (and mom). He knows his stuff! Very compassionate. Knowledgeable. Caring. There are a lot of things to consider when hiring a caregiver. Legalities. Regulations. Matching a caregiver with a client. So much more. Dwight explained it all so clearly. Big one: If you have a long-term healthcare insurance policy, make sure to check the waiting period. My mom hadn't looked at the policy in years, and sure enough there was a waiting period. His advice on activating it was on point. He met with my mom and I within a week of first talking on the phone. He re-explained to my mom all the services he offers. She was able to use him for only a week....my dad returned to the hospital. And never returned home. Dwight was so supportive. Would not hesitate to call Dwight.

Well. I have lived at Brookdale Garden Grove for over 6 months.. Best decision I ever made…read moreregarding myself. The highlights of many of my days is delicious breakfast .. followed by chair exercises. 10:30 is fabulous crafts . .. talents I didn't know I had!! Your choice of trivia, bingo watching TV In the Resident Lounge. Tuesday is Shopping at local stores. Thursday is amazing.. we have our own bus and take excursions to great restaurants or attractions. Thank you Luz Garcia for making my life fun and creative.

does not pay providers . does not answer calls. unfriendly. my providers pay has been messed up…read moreseveral time and no one cares..turning into labor board. this is no way to run a business that cares for the disabled.

There's a trade off finding a caregiver company who would provide caregiver versus a private…read morecaregiver. When my husband was diagnosed with cancer, we signed with 24 hr home care. In the beginning, we have tried numerous caregivers. We started with 24/7 then cut back to only 12 hours once my husband was feeling better. Then back again for 24/7 as my husband's condition got worst. Some caregivers were very awesome and caring but some are bad such as sleeping on their job, showing up late, or just doesn't do anything unless you tell them to. We were fortunately to encounter some great ones who took great care of my husband until his final days. There are few things you need to be aware of: 1) Make sure you keep track the dates and times that the caregiver is present for your loved ones. I had a few days when there was no caregiver and still get charged for it. Or, I get charged double for the same shift. 2) Don't depend fully on the caregiver. They are like us, they might call in sick or have car problems. Make sure you have a back up plan and be ready to take the shift yourself. We had a hard time especially around holidays, when no caregiver would take the shift or cancel on us at the last minute. 3) Make sure your care plan is very clear as there's a potential someone new caring for your loved one everyday. 4) They are non-medical caregiver, so make sure you plan out the pills in an organizer so they can dispense and just let your loved one take the med. Overall despite some hiccups, some of the caregivers took great care of my husband until his final days and we are very grateful to them. It's a tough job mentally and emotionally. I applaud their bravery for taking such hard job.

I am very fortunate to be part of the HCA team given how caring, loving, and responsible everyone…read moreis. The beauty of HCA is that it offers both temporary and more permanent care giving options. I couldn't ask for a better work opportunity that allows me to help others :) The flexibility in my work schedule allows me to have time to also take care of my family which makes this company stand out from others. They are always supportive and understanding of their clients and caregivers, and I am so grateful to Wendi, Jeric, Jessica, and the rest of the staff who make sure our clients have been given the best possible care based on their needs. Thank you for all that you do!

I called and left a message regarding my concerns. I have yet to receive a call back. Instead one…read moreof your "caregiver" is still taking their child when working and not only that but hiring car washing services and using the water there without concent. If anyone hires this agency watchout for the caregiver Krystal.

Great staff and caregivers. They really care for their clients and our very personal. They took…read moregood care of our family.

Felix at Cerna Homecare is easy to reach and very helpful during discharge planning. He…read morecommunicates clearly and follows up. Their VA-contracted status helps a lot for veterans. I've had good experiences referring to Cerna.

Long time friend and colleague of Shawna and her leadership team at FirstLight Home Care of Irvine…read moreand Temecula. They are leaders in the homecare space and have an amazing culture for their clients, families and team members. Highly recommended!

It is a privilege to work with such a dedicated and compassionate team. Our clients' complete care…read moreand well being, is our number 1# priority.

Allcare is a "5" in the home health care industry! From the caring heart and soul of management to…read morea Staff whose heart is truly dedicated to their client, you won't find a better service to care for your loved one. There is no match to the love, concern and respect they will get. Our family has had first hand experience with our loved one and the management of Allcare. They will be with you all the way!

Allcare took care of my grandfather as he got older and needed assistance. I cannot sing their…read morepraises enough! They did an EXCELLENT job. Tim was always available and very responsive to answer my calls. He took care of anything we needed. So happy we had them.