I just sent this email to Kramer's Kitchens. I am at a loss. No one is communicating back with me…read more Mr. Kramer and no one from his team is contacting me. I paid 50% in October, I have no idea how the kitchen will look like, besides the scratches. I do not know the final color and I do not know when will it arrive... I have been told multiple times "next week". Is this acceptable by other clients? I am confused and at a loss... Guy

Best specialty food shop ever! Great inventory and great service! Family-owned, too! Btw, current…read morehome of Skybar, which you can see being made through glass windows.

Duck Soup is Disappointing and Unprofessionally managed :(…read moreOn April 25, myself and a friend reg and paid for the last 2 openings for a High Tea Event at Duck Soup. It was Scheduled for August 30, 2026. On August 19, my friend called to say her credit card company just issued her a credit for the class. I checked my email & my card company credited me also. My friend called Duck Soup to ask what happened? Who ever answered the phone called the store owner for an explanation. The reason was, everyone was cancelling and we weren't worth it. NO APOLOGY!!!! IF THEY MADE 2 COURTESY PHONE CALLS THIS REVIEW WOULD NOT BE HERE!!!

Tony and Meghan guided us from feeling overwhelmed and nervous about a complete kitchen update to…read moretruly living in the kitchen of our dreams! Tony, the owner and a longtime professional in kitchen and bath design, brings years of experience, thoughtful insight, excellent listening, direction, follow-through, and patience. Meghan complements that expertise with wonderful design skills, creativity, and a great understanding of how to make a space both beautiful and functional. Throughout the process, they were incredibly responsive, helping us explore solutions tailored to our needs and taking the time to adjust and fine-tune the plans along the way. We now have the most gorgeous, perfectly functioning kitchen we could have imagined--perfectly suited to who we are and how we live. Their extensive selection of cabinetry, hardware, and countertops made the possibilities exciting, while their friendly, understanding, and approachable manner made the entire process fun. Visit their warm and inviting showroom and start visualizing your next renovation, large or small. We highly recommend PKB!

Got our vision right away and gave us the tools and knowledge to get it done. Followed up…read morethroughout the process to make sure things went smoothly.

The owner of this company is the most disreputable business person I have dealt with in a number of…read moreyears. As a cabinet representative, I tried to facilitate a purchase between her & her customer & the manufacturer I represent because she was not an authorized dealer. I even paid for part of the order out of my own pocket to expedite the order. After some complications with the product, the owner of Expressions refused to reimburse me...would not return my calls or e-mails. Only after I refused to let the final part of the order ship did the end user have to write me a check for a reduced amount to complete the transaction. The result being I actually lost my own money trying to help this dealer. When things get rough...this dealer bails out. STAY AWAY FROM EXPRESSIONS.

Terrific Kitchen Supply store for the enthusiastic home cook! Very nice selection of products…read more Very cheerful and helpful staff. It is in the new Wayland Town Center shopping center, next door to the ACE hardware store.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

Jodi, Natasha and the rest of the team at KitchenVisions do outstanding work! Expert at balancing…read morefunctionality with aesthetically pleasing design, they are extremely creative at finding solutions for "problem" spaces, at thinking "outside the box," and at listening closely to what the customer is asking for. Their design solutions exceeded our expectations. AND they are fun and easy to work with! Every step of the way, Jodi helped us to creatively address problem areas in our very small 130 year old house. In addition, she introduced us to industry professionals who helped us with each aspect of the project. Jodi is a joy to work with and she is an expert at what she does. We could not be happier both with the process and with the results!

We recently completed a kitchen and bath renovation with KitchenVisions (KV). While we started out…read moreoptimistic, by the end, we were very disappointed.

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater