Our beautiful new kitchen is a constant source of joy. It's beautiful. It's highly functional…read more It's a source of gratitude and happiness. We had long wanted a new kitchen. Earlier in the year, we had gotten a price from an independent kitchen designer. The price was horrifying. Nearly impossible. I had followed a friend's kitchen renovation on Facebook. Deb invited us to tour the finished room and to explore the many clever features. We promptly booked her designer, Steve Marchese. His design plan sold us. His guidance through many options and his spot-on advice were spectacular. The proposed cost and the final cost of the project were half of the cost from that first designer. Norfolk delivered for their cost estimate. Spot on! Dan Neeland, our project manager was superb. All of the sub contractors arrived oin schedule. They were all polite, professional and a pleasure to have in our home. At he end of the day, all crews left the work area clean and neat, The project finished on schedule. We are thrilled beyond words.

Horrible experience overall. We went with Norfolk based on a referral from a friend who's husband…read moreworks as a cabinet / installer. From start to finish, nothing but trouble. First, our designer lost the design plans and tried to cover it up. This caused us to have to try to re-remember items that we had discussed prior. For example, we asked for no spice rack, then we get a spice rack, so we then had to improvise once the project was underway. Completely incompetant...no apologies, and our designer clearly didn't listen the first time, take notes, and honestly just didn't care at all about us. We should have known then, next time we will just walk away..... Next, our contracter was a complete joke. Never inspected the site for follow up / punch list items. Eletrical and Floor contracters were sub par, we still have a light switch that doesn't work properly. They destroyed our dining room floors relocating our refridgerator, with no full repair, just a touch up that looks like crap. They also damaged our mudroom floor and apparently have no idea how to fix what they broke, so I now have a gap in my floor that has never been addressed. Lastly, they never finished the final revisions to the trim. I told this clown several times what we needed to tidy up on, and several times never receieved follow up. In other cases, he did not properly relay instructrions to the sub contractors, so twice we had cabinet / trim people show up without the necessary materials to tidy up. The cabinent / trim guys were the only bright spot in an otherwise horrible experience. I truly felt bad for Bud and Shawn as their time was wasted by our General Contractor. As it stands now, almost 6 months since we were suppossed to be "complete" and zero follow up. I am embarrased to have people show up with incomplete instructions, and our general contractor has not visited the kitchen to address anyting since NOVEMBER of last year. Do not go with this place, over budget, zero follow up, horrible design team, bad sub contractors. Complete waste of time, and we never got the satisfaction of a final, complete, project....

Paul is awesome. He got a range to me in record time and was extremely helpful in every way.read more

From the owner: Blue Star Authorized Dealer Kitchen Design & Installation…read moreBathroom Design & Installation Custom Cabinets Countertops Corian Fabrication Custom Wood Tops Alternative Surfaces Residential & Commercial Divisions Construction - Remodeling, Additions, Built-Ins and more... Kitchen Product Sales Free Consultations

Building my dream kitchen was always a personal goal--and thanks to Sergei at Dolce Vita and an…read moreexceptional Italian manufacturer, that dream has become a stunning reality. I could not be happier! From the start, Sergei impressed me with his precision in measurements and his methodical, meticulous approach to installation. His attention to detail is truly remarkable. The Italian design selection offered by Dolce Vita is both elegant and timeless--beautiful in its simplicity yet luxurious in its feel. There's truly something for every taste. Another standout feature: Sergei is a certified Miele installer. This made the process of selecting, integrating, and installing high-end appliances completely seamless. Pictures often say more than words, but I still want to say a sincere thank you to Sergei for his professionalism, skill, and dedication. Thank you again!

Amazing job on the kitchen of my father's dream! I cannot say more positive things about the…read moreexperience. From the staff to the beautiful selection of brands along with all of the assistance provided, we are truly grateful.

Long overdue update to my review. After the work E&L did on our kitchen and more, we had them back…read moreto redo our bathroom. It needed to get completely renovated since the peeling shower panels and broken tiles led to rotten boards beneath. We picked the general floor color and asked for white subway tiles with a splash of color and let them decide the rest - and LOVED what they came up with! Our whole bathroom went from being a source of constant anxiety (feeling the floor sink beneath you as you step is always worrisome) to a great little space made for easy living. THANK YOU!!! Knowing that it looks great but more importantly is a safe space to enter again is a real relief.

I highly recommend E & L Cabinets. After contacting them, Luis came to take measurements for the…read moreestimation and he provided multiple options. Once the cabinets were ready, the installation was quick and clean. I'm really glad with his suggestion as the end result turns out amazing. 100% recommendable.

I recently remodeled a half-bath (complete gut) and chose The Corner Cabinet for a new vanity…read more Working with Gil on the selection and ordering was a great experience. I am very happy with the outcome -- thank you Gil! J

I was referred to The Corner Cabinet by the tile store I was using for my bathroom renovation…read more When I called, Gerry answered. I explained my predicament. I was in Mexico on vacation & my bathroom renovation was in progress. I'd intended to reuse my existing vanity but it turned out the old vanity had water damage. I explained my taste & what I was interested in (Shaker style,dark wood furniture style vanity with matching mirror). Gerry quickly directed me to look at a few styles online. He then met with my contractor & the final selection was made. The vanity came in very quickly. It's in place and it's just perfect.

Tony and Meghan guided us from feeling overwhelmed and nervous about a complete kitchen update to…read moretruly living in the kitchen of our dreams! Tony, the owner and a longtime professional in kitchen and bath design, brings years of experience, thoughtful insight, excellent listening, direction, follow-through, and patience. Meghan complements that expertise with wonderful design skills, creativity, and a great understanding of how to make a space both beautiful and functional. Throughout the process, they were incredibly responsive, helping us explore solutions tailored to our needs and taking the time to adjust and fine-tune the plans along the way. We now have the most gorgeous, perfectly functioning kitchen we could have imagined--perfectly suited to who we are and how we live. Their extensive selection of cabinetry, hardware, and countertops made the possibilities exciting, while their friendly, understanding, and approachable manner made the entire process fun. Visit their warm and inviting showroom and start visualizing your next renovation, large or small. We highly recommend PKB!

Got our vision right away and gave us the tools and knowledge to get it done. Followed up…read morethroughout the process to make sure things went smoothly.

Customer service was awful. We set up an appointment, and the girl working there told us to "just…read morelook around." Then when we needed her, she announced she was going to the bathroom and disappeared for 15 minutes. Came back and wasn't helpful or personable at all. We decided to go to a store in Waltham and got great customer service and all our needs met there.

The store has a great selection of samples to see and try and Christine and Patrick were super…read morehelpful and knowledgeable about the products and how to style. They helped me navigate all options and bring various pieces from different collections together to have a complete look. Great experience! Thank you!

I picked them because they carried the cabinets i wanted (which I researched carefully) and they…read moregot good reviews. But unfortunately I can't give them a good review. I came to them with an already drafted design and a sense of urgency as we were living in tight borrowed quarters in a second floor walk up with a elderly dog. I wanted to be in by Christmas. It took the designer, Jasmin, two weeks from measuring to put in the order even though she made the tiniest of tweaks to the design I came with; when I complained about this to the owner he said that two weeks was fast even with the design done by someone else. That put delivery of my cabinets at Christmas week. Of course, they wouldn't install them that week. They started the following week; but, with just a half day of work to go, the installation guy wouldn't work on New Year's Eve day (NOT New Year's day but the day leading up to New Year's Eve) so we still couldn't move in. Additionally, I even though Design is in their title, I got little design help. Only when I would ask Jasmin specific questions about e.g. which sinks would fit after identified them myself would i get any guidance and I always felt like (I was pestering her). But there were other problems: Jasmin told me she would research pull out trashcans for our sink cabinet; but when installation time came she then said she was waiting until after the installation. As a result, the plumber had no guidance and installed the pipes such that nothing could go under there unless we paid the plumber to move things around. So we don't have a pull out. Unlike many other kitchen centers, they don't sell or template countertops. SO I chose a countertop place that Jasmin said they worked closely with. Yet there was no coordination so I had to handle it all. When I mentioned this to the owner, he said that was the job of the contractor - even though THEY were installing the cabinets and only they knew what would be done in time for templating and installing. I don't like crown moulding so i had a lengthy conversation with Jasmin about an alternative - something flat but with some ridging to have interest. I thought we had agreed on this but when time came, they only put in a completely flat valance, even though there was a bit of ridged molding at the bottom of the cabinets making it asymmetrical. Then they (owner included) wanted to charge me quite a bit more to install what I originally thought i was getting (my bad for not getting this part in writing; I trusted them). I am sure I can buy some nice trim at a hardware store and have it installed for much less. The cabinets themselves are nice but in retrospect I wish I had found a different place to order and install them since I'm sure there are other dealers that carry the same cabinets that would be much easier to deal with.

Make sure when you go to this place you are "well dress". Me and my husband who is a contractor…read morewent to get a quote on our kitchen. As soon we walked on the door, i asked a girl about a diferent color of one specific cabinet, she came to me and said: our cabinets is mid to high definition we ARE NOT LIKE HOME DEPOT. First of all, i didnt ask about any price, i know where i go to my own kitchen cabinets. I reallyd didnt care about the price, i care about the quality of the cabinets. So i stayed in shock when she told me that that i didnt answer. So she asked me if i still want to look the cabinets after what she said, intold her yes. So the Sara the designer a sweet girl, didnt ask me about any price, she walked me thru all i need, and the only reason why i didnt close the deal is because the cabinet wojld take 8-10weeks to be deliveried, and i cant wait that long. I didnt see the name of the girl who " looked at me and my husband as trash" but the date was Friday March 3 around 3:30 pm and she was with a red top and she has a long curl hair. So people before you walk into this place make sure you are "WELL DRESSED" Contractors do not walk in

I regret that I didn't check the yelp review early. Similar bad experience happens to me:…read more1. Hidden shipping cost 2. Extreme long delay without update Ordered three lights from them on 8/16 and the last light was shipped on 10/10. Besides the extreme long delay, you have to pay extra shipping cost (Cash on deliver) because the order is shipped by the third party so the cost has to covered by you, the customers. I am pretty sure I was not informed any shipping cost as I expected to pick up the order from their store. The shipping cost was charged from my credit card without my authorization. I was told that the order will be shipped in two weeks. However, I heard nothing from them so I have to called in twice. Again, no update on your order from them. If you want to order from them, my suggestions are: 1. pay by check or cash 2. make sure you don't mind to wait extra long delay or you have to call them every week

If you want beautiful, unique bath fixtures combined with great, friendly service, Waterspot,…read moreNatick is the place to check-out before you purchase. Michael Ballard was my salesman and he couldn't have been nicer or more accommodating in my search for fixtures for my new half bath. After searching online and in the big box stores, I found the perfect fixtures and they were a top (better) quality and a good value. On the day of delivery, a very nice young man named Eric, called me in advance to give me an update on his time of arrival. I love companies that value a customer's time! From the start, Waterspot exceeded my expectations and I would highly recommend them!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!