I bought a Rolex from Bert back in 2012. Gave to my wife as a christmas present. Fast forward to…read more2025 now going through a divorce. As anyone knows during a divorce per family court order you can't sell off items that are jointly owned. Aka jewelry and furniture. Called Bert to ask him a few questions about her selling the Rolex back to him and he got very defensive. I simply stated that I knew he had bought it from her. And i asked him, why not simply call me to let me know since I was the one who originally bought and paid for the Rolex? Then, I Asked him if he had the Rolex still in his possession? To which he got defensive and said, no I sold it. I thought she was with you when you bought it. I corrected him and told him no. Point blank Bert is not trustworthy. He knew she was not with me when I purchased it. What he did may not be illegal, but its unethical in my book. I've always had a good relationship with Bert and used his services many times, but after this exchange i'll no longer give him any business.

A few years back,I trusted my beloved Submariner to Bert Riedel.He doubled…read more the price of his estimate stating "Rolex raised their prices'.At nearly $1000,I could have had Rolex do it correctly .It was a struggle getting it back from him, it lost two minutes a day.I put it in a drawer too angry to even inform him of its unreliability.I decided to try and wear it again.Stops every couple of days and still loses time.Do not send your watch to this crook.He will tell you anything-Free polish $75,free used clasp $35 etc. I would not have cared so much had it worked properly.I bought this watch new 29 years ago.It was serviced regularly and never gave any problems until Bert FIXED IT.

We had taken a watch to another local jeweler to have a link removed. After having it for over a…read moreweek, the other jeweler promised to have it done same day. Upon my arrival I was told they were actually unable to remove the link and that I would need to return it to Breitling for them to handle it. Additionally I brought a ring to that other jeweler to resize. They were unable to assist me as they did not have a laser soldering machine and my stone is heat sensitive. The "other" jeweler referred me to Lester & Co., and not only did Lester & Co. have the equipment needed to properly size my ring, but they were also able to remove the watch link on the spot! The level of service I received at Lester & Co. today was beyond impressive! I am so grateful that they took the time to truly offer me the help I needed. I can say definitively that Lester & Co. has earned my business for my next jewelry purchase!

Their staff is so friendly and the have a gorgeous selection of jewelry. I was just there for a…read morereplacement battery in my watch that they replaced in less than 10 minutes.

I collect watches and it was time to service some of the collection. I found Swiss Caliber online…read moreand inquired about services and cost. I was met with a fast/professional response time. The watch maker that was assigned to me was Steven and he was nothing short of amazing. He understood the inner workings of watches like the back of his hand and his experience showed. I will be referring my friends/family to this establishment for all future watch needs.

From the owner: Specializes in Swiss Timepieces & Fine Jewelry Repairs.read more

Love shopping at Padgett's! Always friendly and helpful with many beautiful gifts for all…read moreoccasions, elegant jewelry, as well as repair and cleaning of jewelry.

Did a great job stretching my wedding band. It took only a day and cost $75 plus tax. Sadly they…read moretried to add to the band of my high school ring (50 years ago). They sized with the narrow ring sizer instead of the wide sizer. Therefore I cannot get the ring over my knuckel. I knew I could send it to Herif Jones but I try my best to buy local and decided to let them do it. For $175 plus tax, my high school ring is now unwearable. I will continue to shop there as they have excellent merchandise and for simple jewelry fixes, I'll still go there but am disappointed with the sizing and work done on my 1969 Gordon Military College ring. kdpeddie

Strickland's Jewelers is everything you could want in a jewelry store--professional, accommodating,…read moreknowledgeable, flexible, and, most importantly, honest. I walked in with a minor repair and a 21-year-old daughter who was excited to browse their selection of engagement rings. The atmosphere was perfect--comfortable, welcoming, and completely free of pressure. The staff provided honest advice, taking the time to explore all available options with her, including financing, the 4Cs (cut, color, clarity, and carat weight), metal types, alternative stones, and complementary gems. By the time we left, my daughter not only knew exactly what she wanted but also felt confident that her choice was both stunning and practical. Everything in their collection is top-quality, and based on the excellent repair they performed for me, their craftsmanship is truly first-class. Their prices are competitive, too. Ted's Jewelers may be a thing of the past, but Strickland's is the present and future of fine jewelry. Don't hesitate to visit them--you won't be disappointed!

The staff is professional, courteous & pleasant. Not stuffy like some other high end jewelry stores.read more

Great shopping in Mexico Beach! Beautiful jewelry at all price points, unique gifts for everyone…read moreback home, jewelry repair, and very friendly service! (Their blue diamonds remind me of the sparkling turquoise water a few steps from the store's entrance... You have to see them!) The store owner is also a professional photographer. Check out the original Mexico Beach photography for sale, which makes a great gift. I have a beach scene hanging at home in NOLA, which reminds me of my time on the gorgeous white sands of MB everyday! I love this little shop and stop in every year!

Friendly service, but unfortunately, the repair of the ring took over a week, they replaced prongs…read moreon a white gold ring with yellow gold. One of the repaired prongs broke off after wearing it for one day. We were on vacation and I can't go back to have them repair it again. Waste of money.

They did a very fair assessment of work, good pricing, and my damaged engagement ring turned out…read moreperfect! I couldn't be happier and have some more repair work coming their way. Deirdre Tallahassee North

I took a gold fish pendant in to have a new bail soldered on. Quick turn around and a good price…read more Will be using them in the future.