Visited tonight, purchased the $20 package. The workers didn't really want to come away from their spot smoking near the dumpsters. De-bugger was sprayed at driver's side only, some hosed about the hood area. A guy grabbed a brush & have passenger side tires a scrub.... so quickly, as if there was a line (there wasn't another soul for the duration of my visit at nearly 6p). I rolled through... didn't stop at the vacuums because I had my granddaughter asleep in her carseat with me. I wanted, so badly, to turn back in as there were still bug inners sprawled on my windshield. I'm frustrated. I've tried this place 3 times now- only the 1st visit was good. I feel $40 has been wasted. There are other car washes & even mobile detailers that could use the money instead.. P.s The dudes immediately returned to smoking. read more

At this point this business has been open for about a month. The wash was fair overall. Vacuums are free. The attitude of the employees was another matter. You may prefer to check out the other wash close by. When a business starts out with difficult customer service, they should better train their people. read more

As soon as I pulled up to the wash, the female attendant started shaking her head in disgust as if she didn't want to perform her duties while looking at me. Truck was barely even dirty, and she proceeded to half- @$$ prepare the truck for the wash. If it disgusts you to do your job, I recommend you have planned your life accordingly. I have been here upwards of 20 times, this was the first strike against them. Hope management sees this and corrects this issue. read more

Paid 20$ for the most expensive car wash. There were 3 men, all they were doing were talking. They did not scrub my car like I had wanted for the prewash. After my car wash, I had to clean off all the bugs on the front of my car. They sucked. Will take my business else where. read more

The wash on Hixson Pike is so much better. They scrub every car before the wash. You don't have to buy the most expensive one to get that service. read more

Just went to the suds on hwy 153 in hixson tn. There was two females working. They wiped down the car in front of me. But they did not me. They was not friendly at all. They had no rags or any cleaning supplies available. They had no smell goods either. There was only 1 vacuum holes and it did not even reach the back of my van. Was not pleased with the for my 1st experience. read more

Paid 20 for the extra wheel pressure. Did nothing. Still dirty. Fender flares covered in mud. Front bumper and windshield still really dirty grimy. I washed it a week ago so it wasn't that bad. Just wanted the wheel pressure washer and it was a total waste. No thanks to this place again. Take business elsewhere read more

I have been going to Suds for for about a year now, I usually go once every two weeks. Today was definitely my (and all my family) last time going there. They accused me of not having my car in neutral when It was, and it messed up the whole process of the wash for the person in front of me and so on. Not pleased. read more

I spent 2 hours trying to clean my tires and wheels after I paid extra for it to be done. Next time I will buy some stuff to spray on and I won't have to spend so much time on them while killing my body. I'm a senior and didn't want to have to do this myself. I had water spots all over the car and the towels they have are a sticky feel terry cloth, which I was trying to clean spots but was afraid it would mess up my finish. My older brother always said to never use anything like that only a soft c . On my way to pick up cleaning supplies to do my car...!!! Never will I be back. The attendants were very nice, I didn't want to say anything to them, not their fault. I am sore, broke, angry, and very tired. I expect more from a service I have paid for!!! read more

i see this place is consistently busy so i figured id give it a shot. short story: if your car is legitimately dirty, dont go, but if you regularly wash your car at least once per week you might be fine. admittedly, i dont wash my car as often as i should because when i wash my car i COMPLETELY and THOROUGHLY clean it. no road grime, tar, bugs, brake dust, etc. that being said i generally avoid automated car washes such as these because they usually dont do as detailed job as id like, and it seems ridiculous to pay at least $10 per week for a wash. SO, the facility nice and modern and there were a good amount of options to choose from. i paid for the basic wash because any wash above this automatically includes tire shine, but i did select the wheel wash upgrade. $11 total. overall, it did a good job of washing the parts that werent that dirty and the spot-free rinse and drying did a fairly good job. however, the bug tar and grime were still on the bumper and, despite opting for the wheel clean upgrade, still lots of brake dust. all attendees i saw were very lazy and either looked bored, upset, or stoned. all in all, i probably wont go back unless i basically need my car rinsed off. typical car wash. read more

From my experience Suds is THE BEST drive-thru car wash in town. I have electric blue metallic paint and I always get the $20 Manager Special and the car comes out SPECTACULAR. If you go cheap, you get what you pay for, right? You're not going to get the top job for $5-$7, no? I am a total major gear head & weekend warrior/racer. TRY THEM!... YOU'LL LOVE 'EM! read more

Went through on Saturday I paid for the basic car wash. When I got to the vacuums I look over the car and it was still FILTHY I went over to an attendant and pointed it out and he agreed and said he'd try some hand wash and if that didn't work he'd run me back through. As he's doing that I notice a scratch on my car above the driver door and point that out he says I'll get my manager to which I reply no I'll just go else where he said Na man I know that scratch wasn't there before you came through cause I was on that side so I agree to the manager. Two women come out and look over the car the first woman is saying that she doesn't think their equipment can do that and I expressed that it wasn't there plus the car is dirty. The second one interjects and says "listen our equipment won't make these scratch's. I'll get some video footage out but with it being a black car it won't show in the sun" mind you these women are laughing at me she points at the door and said there's scratches here too that aren't ours I said I know those are from my dog. She continues to argue and laugh like I'm trying to get something for free. She then says I'll run you through the wash again cause your car is dirty, but it's because you only paid for the basic wash which doesn't work. This is the worst customer service I've ever seen. I won't be returning and will be filing a complaint with corporate read more

Employees seem to be put out to properly clean wheels. They miss more than half the dirt and grime as they attempt to spray wash them as you're going into the wash. They are inconsistent in taping down rear wipers. So be aware, I lost one the other day. Their response when I called about it was that they didn't seem to care at all. No interest in improving their efforts or procedures. Would not recommend at all. read more