Always great; they do not cage your dog while waiting, which is nice! They are super nice and they…read morelove dogs!

I have been taking Abby to The Barking Club for over 5 years. The staff is loving and…read moreprofessional. They always pick her up while I'm leaving, to help comfort and reassure her during her moment of anxiety. They do a wonderful job at a fair price. Book ahead and get the time and groomer you want.

Jennifer is awesome with all cats and dogs...Yes cats... hard to find any groomer to do cats..She…read morehas bathed both my cats and one needs to be shaved once in awhile and has always done an excellent job..when one of my dogs had to have her eyes removed as soon as she healed jennifer did her grooming. My baby was really relaxed with her.. ..An out of state friend had a blind dog no one would groom anymore because of aggression while visiting here I suggested top notch..Jennifer did a great job on their dog and they were very happy ..she will always have my business

NIGHTMARE EXPERIENCE!…read more I am not a pet person, first experience ever handling a dog. Brought a small dog here as a favor. I arrived to the dog owner's house 30 mins before the appointment. The dog was understandably scared and apprehensive. Let him outside to use the bathroom (he didn't go) but could not get him inside using calls, treats, or toys. Could not figure out the leash or collar that included the front legs so I picked up the dog and put him in my car. Drove all the way to this grooming shop and waited 20 minutes for the lady to finish answering a customer's questions regarding their pet. Meanwhile, I am holding a shaking dog, terrified that the dog is going to go to the bathroom on me or in this shop. I wait patiently even though the dog is getting heavy and shaking because he's scared, but I have no leash and can't put him down. FINALLY am helped and am turned away for being late. I explain the situation and am told sorry we book appointments every 15 minutes and you were late. I explain the situation, that it's my fault, that I am doing this as a favor and it's not my dog, that I am not a dog person, and am ignored and turned away. Head to my car, think about all the wasted time, and the fact that I now have to take the dog back to the owner's house. Clock says 10:25am and I know I couldn't have been more than 5-10 minutes late because I was in there waiting for them to finish with the previous customer. Completely understand their policy but as a first-time customer and non-pet person entering with a scared shaking dog only to be turned away after patiently waiting there while holding the dog for a long time, I was absolutely livid. I will tell any pet owner I ever run into in Bay City to avoid this place and to send their business elsewhere. I'll also make sure I mention this story any time I hear anyone mention a pet.

I am a chill cat, even with all the dogs in there. The nice lady got rid of all the mats in my fur,…read moreand my coat looks and feels luxurious again! The only part I didn't like was the blow dryer and brushing after my bath. My new mom says: The ladies at the salon were able to get us in really quickly, and they were very friendly. I was amazed they could bathe a cat, but they did it, and now she doesn't smell like the barn she was in before coming to us. For what they accomplished (in only an hour!), the price was well worth it. 10/10 absolutely recommend

greatttt customer service and left my dog so cute and smelling so good absolutely recommendread more

We boarded our 2 cats here. It was really difficult to find a cat boarding facility around here…read morethat didn't just stick cats in a super tiny cage. We came to check it out first and the staff was really helpful. There was only one other cat there and it wasn't too noisy. However, when we dropped them off, the volume of animals in the facility doubled so the environment was completely different, but it was too late for us to change boarding plans. I don't think it was well suited for cats because cats typically don't get along with other cats and there were several staying there at once, plus 3 that constantly wander around. It's also very noisy there with the dog kennels being nearby. When we picked them up, we were surprised to see 2 small dogs in the cat room as well who were barking and making noise. It's a very stressful environment for cats and we noticed negative behavior changes in ours once we came home. However, the staff was really friendly and sent us photos of our cats upon request while we were out of town. The check-in/checkout process was seamless. They administered oral medication to one of our cats and kept with their feeding schedule. I do wish the facility was more accommodating for cats (quiet area, separate from dogs and other cats), but this isn't a bad option.

Took our Husky here for Daycare and his grooming. They did excellent with his grooming and…read moreexcellent with his blowout. He seemed to enjoy his first time here. Very please with this Kennel and groomer. Would highly recommend Foxbrook to all pet parents!

Just had Jill of Critter Sitters watch our dogs for two days, she was great with the dogs, left…read morenotes after each visit, got the mail brought in the garbage cans, first came over to meet the dogs, took notes...very thorough , very happy with her service and will use it again....Buster and Ozzie were in good hands..!!!!

Was not ready to say good bye to my Ginger Ann but she was not well I have not dealt with better…read morepeople in my life. Kind compassionate caring and real. I would recommend animal alley to anyone who has a need for a vet.

This office is a joke. Rude, snarky & catty front desk receptionists. Medicine dispensing was…read moresupposed to be for 10 days, wasn't even 2 days worth. Had to drive back the next day (34 miles & on a Friday-so good on me for catching it) & was still only given 7 days supply at that time. How about you pay me the extra $20 in gas and for my wasted time?

I'm going to be the one to give the honest review. I wouldn't suggest this clinic to a soul. Any…read moretime I've called to schedule or help I've been greeted with rudeness. Our cat was declining in health. We were able to meet e vet snd drop off for care. When we picked up the cat the vet was not present. We had yo request someone to go over the chart with us. This was in no November. I called yesterday for help. Again very snarky. I was actually referred to go see a vet at a animal hospital to assist in s passing. No referral names were given. We found a new vet. Thank goodness.

Well its with a sad heart I m writing this. Today I tried to get a kitten in to see a vet who had…read morebeen bitten by a tick. I spoke with Tara who took all the information about the kitten and said she would have to check to see if any one could see her. She would call me back. As afternoon approached and No Phone Call I decided to call back. The person answering the phone informed me Tara was out to lunch but she would let her know that I had called. Well needless to say I never received a phone call. Even to say "Sorry we cant see the kitten". Now I ask you, is this any way to run a business let alone a veterinary clinic. This certainly made me think about whether I want my rescue and my personal pets to continue going there.

Oh my goodness, we had the opportunity today to have Livia groom a very, very elderly, long haired,…read morehandsome cat that my niece is caring for! He had so, so, so many matted clumps of fur all over him and we were not sure how it would go, BUT it was amazing! Livia was SOOOO gentle, caring and spoke softly the entire time to this sweet ol man. After he was bathed, he lay on the grooming table purring like crazy, which made us all so happy, because he is no longer in pain do to all the matted fur. I highly recommend this young lady, she was so helpful, got us in the same day and helped us get the care this elderly kitty badly needed! And was very reasonable priced! Thanks again Livia you are so awesome at what you do!!