They butched my dog, deep grooming cuts down to her skin not one slice but two times and didn't…read moreeven off a discount, they don't accept credit cards, half the times she has gone they don't cut her nails or they skip part of them, I'm looking for a different groomer. She is usually clean

I brought my 15 year old Yorkie in with a picture and list of do's and don'ts since she is elderly…read moreand has many issues. They did NOT do anything right. And she smelled like perfume I specifically told them gentle shampoo and NO cologne. Her cut was absolutely nothing like the picture I provided. She was barking like crazy while I was there and the front desk lady just kept doing a dogs nails right in front which would have taken her a minute to get my dog that was full of anxiety. I called to let them know and she just said you can bring her back! I has to work and I will NEVER bring her there again. 10 years ago I told her there and they were great but not anymore. Sucks!!!!

Not very professional especially having a 24 week old pup that is handled on a regular basis,…read morebathed and brushed at home and socialized daily by neighbors and friends. She criticized the pup and the grooming that she did was incomplete ... I decided to go to another groomer the next week to finish my pup up and she turned out perfect and the groomers couldn't believe how well she behaved ...... unlike the comments from Pamper Pets Bay City. Pampered Pets even contacted myself and ripped me a new one because I went somewhere else..... Not Professional in my eyes !!!! The exterior of the building is looking blighted as the weeds are over grown and taking over around the building ,sidewalks and parking areas. Not very professional looking at all ..... Definitely won't return to such poor behavior on the owner ....

Been going there about 20 years and I have always been very satisfied with Tina and her crew. We…read morehad a Persian cat n a Schnauzer. They passed away n now we have a Westie n she always come home looking like a movie star!!

Best boarding experience in Tri-city area. You can expect to find boarding on all holidays…read more Scheduling is easy with a simple call. Dogs were taken great care of and we never had a problem. I have used this service multiple times and found them to be reliable. The prices are reasonable as well. Drop off and pick up were easy. Their schedule is fantastic especially on Sunday with extended hours to 7 pm.

Had my standard poodle grooved there and they did a terrible job shaved your ears and cut her ear…read more They didn't charge us for it and gave us another free cut to give him another chance. Took her back for free cut and their second chance and they didn't bother to give her a bath this time she still smells and did a terrible job and what they called growing. I will never ever ever take her back to Petsmart in Bay City the worst experience we've ever had with having our dog groomed

Amazing, well experienced groomer's! Take their time to groom thoroughly! They enjoy their jobs and…read moreI love that they are Under new management

Just had Jill of Critter Sitters watch our dogs for two days, she was great with the dogs, left…read morenotes after each visit, got the mail brought in the garbage cans, first came over to meet the dogs, took notes...very thorough , very happy with her service and will use it again....Buster and Ozzie were in good hands..!!!!

From the owner: For working people who can't get away from the office during the day, we offer mid-day walks, or…read morepotty breaks. And for traveling people who will be gone for extended periods of time, we offer an alternative to boarding , with multiple visits to your home to care for your special family members. We are fully insured and have been in business since 1997, and have a wide variety of experience in animal care, including several pets of our own.

Jessica has done wonders with my huskies. She has helped me train my dogs with walking and calming…read more She has also clipped my dogs nails and groomed them which my male hates but let's her do it. She is amazing with dogs.