Dr Kim is nothing short of of AMAZING!!! I like her more than with each visit. She's warm intelligent and LISTENS and answers your every question or concern. I highly recommend her if you want a wonderful warm doctor! read more

Dr. Kim was AMAZING! I picked her because the social media reviews were overwhelmingly positive. She not only lived up to that expectation but exceeded it. I can't remember the last time I felt so completely heard and understood. And she even shared a private story from her life that let me know she truly understood what I was telling her about. Not only is she a great listener, she does a fabulous job explaining why I was having ear aches and how this can be addressed. Thank you Dr. Kim!! The only downside is that I had to wait almost 2 months from the time I called to get an appointment to actually seeing her. Tells me she is very popular but makes me wonder what I'd do if I had a more immediate issue. read more

Dr. Kim is simply the best physician I've ever had. She is a great listener with a great bedside manner and she knows her stuff. She always gets to the bottom of the issue. It has been many years since I've seen her and she was just as fabulous as I remembered. I wish all of my physicians were as great as she is. I highly recommend her. read more

A 2019 perfect example of how physicians should be treating patients. Dr. Kim is too young to probably know the show Marcus Welty M.D. but she emulates his principles on how patients should be treated. I wish she did surgery on adults for head and neck though. Great office staff and very professional. Also being a health care provider myself, I really appreciated that the very first thing that they asked me was, "What was my presenting problem?" .. not what insurance do I have and have I met my deductible? I would highly recommend her over any other ENT in the Chicagoland area including Indiana and Joliet. read more

I've never gotten a Dr by searching yelp, but, I did this time. Dr Kim's reviews were stellar so I made an appointment about 3 weeks ago and the earliest I could see her was from a cancellation which was today. She's awesome! SO personable and sweet. Informative, efficient and I was in and out after she fixed my problem with impacted earwax (sorry). So I'm adding my review to those who also got me here to be able to hear again (see how I did that?)! She's my go to ENT from now on. Yay! read more

Wow! Simple procedure...but the kind of personality and personal interaction that EVERY physician should have. And...wait for it...she actually LISTENED to my description about why I was visiting and that made her diagnosis and treatment a simple and quick thing (I had a foreign object in my ear canal, but the shape of my inner ear made it hard to see...but my symptom description let her know where to look) I've honestly never had such a great first visit with any provider before, making me almost forget she was seeing me as a patient for the first time. Highly recommend! read more

Dr Sue Kim is an excellent doctor. There is a reason why she has so many 5 star reviews. She is very friendly and warm and makes you feel at ease. She played music while I was scoped. That really put me at ease. She gave me some very practical advice and tips. Also, I am a call center worker. She sympathized with me very much and understood the demands of being a call center. I would definitely recommend her. read more

It's been two year since I saw Dr. Kim for my cough. I am happy to inform everybody that the cough overtime eventually went away. If you are having an ENT problem I recommend seeing Dr. Kim read more

Dr. Kim is the best doctor I ever met. I highly recommend seeing Dr. Sue Kim. I don't worry if I need to go ENT because of her. She is the best, that is all I can say. read more

Dr. Kim was extremely thorough and inquisitive and you could tell she was firing on all cylinders. She had a wonderful way of explaining everything she was talking about. I've never found a doctor on Yelp before, but Dr. Kim has convinced me that anything's possible read more

I've been seeing Dr. Kim for 10+ years. She is an excellent doctor and is truly one of the nicest people I've ever met. In our hurry up world, we expect to be rushed in and out of doctor's offices....that does not happen with Dr. Kim. When you're in her office, you feel like you are her only patient. You're receiving awesome medical care and also visiting a good friend :) read more

LOVED MY EXPERIENCE! Dr. Kim took the time to thoroughly understand my concerns and problems I've been experiencing. I don't normally go to hospitals and I scoured through all the comments / reviews, and I can agree confidently she's 5 STARS. Excellent work ethic, awesome convos, and professional. I don't know how you can give her lower than a 5 to be honest. I was anxious at first, but she calmed me and made my overall experience a joy! I don't usually write any reviews normally but this visit, I had to! read more

I was scouring all these reviews to make sure everyone only had nice things to say, because I literally could not fathom if they even existed. (Spoiler alert: they don't) I can genuinely can say I have NEVER had an experience with a doctor like I did with Dr. Sue Kim yesterday. First off: the staff is extremely friendly, I waited about 5 minutes to be seen. The nurse who attended me was very sweet. I explained to her I have anxiety and she talked to Dr. Kim about a request I had and attended to my needs. Secondly: the entire vibe from Dr. Kim is just *does chef kiss*. Honestly, kind, funny, informative, caring, listens, educates. I left there feeling less anxious (I did have a panic attack and she calmed me down very quickly by 1. listening to me, 2. Reassuring my fears were not going to happen. After that, everything went smoothly. Im informed and educated now on all my concerns I had during my visit. I walked out of her office not even being happy that everything I was concerned about health wise was normal, but I was like "wow, what a great doctor!" This was my first ENT appointment, ever. I had no clue what to expect, I solely chose her based off of her amazing reviews. It was a great experience for me. read more

Dr. Kim is an excellent physician who is extremely knowledgeable and who demonstrates a wonderful and warm professional demeanor. I had experienced what I thought was spontaneous bleeding from my ears (DON'T USE Q-TIPS IN EARS, BTW). I was naturally extremely concerned. She listened well, examined my ear thoroughly, explained the mechanics of how I had inadvertently scraped my ear canal, and then walked me through the problem by showing me my inner and outer ear as projected through their sophisticated technology. She was very easy to talk to, highly relatable, completely professional, and kind. She didn't judge about my using q-tips (culprit!) - she was not narcissistic and emotionally removed (as some physicians can be), she didn't rush me through my appointment (again, common, sadly), and she was fun and funny and nice. The experience with her actually made my day! So great! read more

Dr. Kim is awesome. I'm a musician and audio engineer, my hearing is very important to me. I regularly wear earplugs (custom-molded and foam) which have a tendency to push earwax deeper into my ear canals and get impacted. So I regularly go see Dr. Kim now. She has a great attitude and very knowledgable. She has moved to a new Northbrook location. If you call the old Skokie one, they'll tell you they have no idea where she is (they weren't nice about it either). So be sure to call the location listed here. read more

I'm not much of a Yelper but I couldn't let this one go. I had a very positive experience. Dr. Kim is very kind, friendly and with an excellent personality. My visit was a quick one for a minor concern. I had left with good, clear information and was quite elated by her enthusiasm. The only downside, I must admit, is that she will leave you expecting this kind of excellent communication from all the rest of your doctors. read more

I was hesitant to have to go to a doc in the first place, but read these reviews and decided on Dr. Kim. Never in a million years would I have thought she would be as great as she really is. She listens, never assumes, and when you think you have mentioned it all, she listens some more. She is comforting as soon as she walks through the door. Seems odd, but I'm bummed she isn't a family doc because I would love to be able to see her more often. Best doctor I have ever encountered. Bottom line, professional, caring, brilliant, and kind. So thankful that I found her. And since I know she will read this, thank you for being you and becoming the doctor you are today. Stay yourself, as your kind is very difficult to come by. Thank you, thank you, thank you Dr. Kim, from the bottom of my vocal cords. read more

I went to another ENT a couple of years ago, and their bedside manner was not good; but the most important issue was that they did not figure out the problem. I was subjected to 2 more visits, a hearing test in the sound vault, and prescribed antibiotics. More money for them and it didn't help. The problem went away on its own. Went to Dr Kim after seeing all the reviews and thinking I have nothing to lose. She cant be any worse than my last ENT. Dr Kim is everything she was made out to be. Professional, knowledgeable, personable, energetic and she diagnosed my problem immediately! If my old ENT would have had the same attention to detail, I believe they would have resolved this back then. Dr. Kim, thank you so much, you are a credit to your profession. read more

Personable, smart, and a great problem solver. Attributes I want from my doctor, and Dr. Kim has 'em all. My appointment started on time and Dr. Kim and I first had a face to face conversation about my issues, and then she did a through exam. It would be nice if we could expect this from our physicians, instead finding someone who truly listens, takes a real history, and then actually conducts an exam is rare. I had a great experience, much thanks to Dr. Kim and staff. I went to the Swedish location (she practices elsewhere also). There are multiple buildings on a nice property, arrive early to navigate your way to the main entrance and head up to the 6th floor, suite 650. If it feels desolate when you get off the elevator, you've in the right place. two thumbs up read more

Called the office number several time, left messages, and even tried to schedule an appointment online, but no one called me back or tried to schedule an appointment with me from the office. Every time you dial the listed number, it goes to voicemail. I really wanted to make an appointment here, but I guess I'd have to physically go into the office to do that. read more

These 5 star reviews are no joke! I just had my visit with Dr. Kim & it was seriously the best Dr's appt I think I've ever had! She was the nicest & kindest Dr!! On the way out I was going to shake her hand, but instead she reached out to me & gave me a hug! Super knowledgeable Dr & extremely kind!! read more

Dr. Kim is amazing!!! She was able to help my condition immediately. She is a very caring and kind doctor, I would suggest anyone with ENT issues to make an appointment. read more

Fellow Yelpers your reviews of Dr. Sue Kim are spot on!!! First of all, let me share she is adored by her staff and patients and let me share a few reasons I noticed why: She's a phenomenon: Compassionate, kind but not patronizing. She really cares about how you feel, your health concerns and how it impacts your career and daily living. She's really smart: Never ever condescending just really confident enough such that as a patient I'm following doctors orders :) She also knows and understands the latest in treatments and the efficacy and outcome. Specifically, we talked about steroids and the unfavorable outcome they can have for some. She's really funny: She disarms you very quickly with her smile so that you don't as the patient get lab coat syndrome LOL I really felt as if I had met my new BFF. Did I say while all this fun was going on I had a very long tube inserted down my nose and throat...I hacked and sneezed all over her...Good Grief I would have kicked me out at that moment. But she didnt, a little wipe with antibacterial and she moved right through the appointment. If ever anyone has the need for an ENT please refer Dr. Sue Kim. She's simply the BEST. Your referral will thank you a thousand times over. Kudos to the medical assistant Adrienne (I think sorry) and the front office staff. Their kindness and patience really complimented my experience with Dr. Sue Kim. read more

I hope this is the correct Sue Kim, MD otolaryngologist I saw at a medical office in Glenview because I certainly didn't see her at 5145 N. California...but this is the only Sue Kim MD ENT I found on Yelp! What an enormous pleasure it was from start to finish. She asked questions, she listened, she asked questions I'd never been asked by any doctor before and listened some more. She gave me a clear diagnosis and told me my options. She sat with me at her computer and showed me internet research and photos. I was thoroughly informed by the time I left. All doctors should learn from Dr. Kim about "bedside manner". I too wish she was a family doctor... When I left I had a game plan and started putting it to action that day. I can't wait for our follow up! read more

Great Dr. My ears were very badly clogged for 20days, even couldn't hear my husband talking to me . I been to my primary Dr and Ent CDH couple of time But didn't get healed.I thought I am going to loose my hearing100%. I found Dr. Kim by Yelp reviews. I called the office, they gave me audiologist appointment after two days and found out I am down 70% ear loss and right away, in ten minutes I could see Dr. Kim. She fixed my ears with her expertise and medical experience in 10 minutes. When my ears drum popped out, me and Dr Kim screened with joy. I gave her hug. Dr Kim is very friendly. Front desk service was Good. I recommend her strongly for ear problem. read more

Doctor kim is one of the nicest , kind , compassionate person you will meet and she has a great personality too :) and is genuinely interested and caring of you as a fellow human being. Their isn't enough nice things i could say about her . She knows what she's doing and is good at it. After she was done checking my throat with a camera she tells me soon after that its stomach acid, and asks me if 8 months ago (when it started) if i had experienced something very stressful which i had and determined thats what caused little holes to form on my stomach causing acid to flow through. I was highly impressed by her knowledge. i went in there thinking worst case scenario and left feeling relieved that it wasn't serious and treatable. Thank u doctor kim!!!! read more

Basically a rock star of knowledge and bedside manner. Dr. Kim is a pleasure to sit in a room with, as her laughter and casual, friendly demeanor is disarming, while her professional attention is as good as it gets. No need to look elsewhere. If you need an ENT, she is the one! read more

It's always such a pleasure visiting Dr. Kim! After my previous ENT specialist was proving difficult to schedule appointments with, I was referred to Dr. Kim. I couldn't be happier with her and will continue to see her when needed. She has the most wonderful, kind manner and makes you feel special with the amount of attention she provides. Don't look any further, this is who you must make an appointment with if you have any ear, nose or throat issue! read more

I've never felt the need to leave a Yelp review, despite finding plenty of great places on here. But my experience with Dr. Kim was so great I thought I should add to the praises. I had a terrible ear clogging issue for about 5 months - my medical student husband consistently urged me to find an ENT but I just kept thinking the issue would go away. It wouldn't. So I finally made an appointment with Dr. Kim. As the other posters have mentioned, she is an excellent doctor! She took the time to really listen to me, asked me about my life, and totally fixed my ears! She cleaned them out and applied a fungal powder and a creme (also prescribed similar things). It's been almost two weeks and they are still holding up and feeling good as new. I am confident that if they weren't, I could go back and she would really investigate and solve the issue. She is one of the doctors where you can completely tell she actually likes people and genuinely wants to help. So warm and personable! She asked how I found her and when I said Yelp, she laughed and said she had no idea she was on here until recently. :) read more

Now I know why people drive 8 hours to see her! If I could have given her more stars, I obviously would have. I felt so comfortable and cared for. She listened and wasn't rushing at all. Thanks Dr. Kim! :) read more

Imagine being woken up out of your sleep at 4:30 am with shooting, throbbing, aching pain in your ear with no help in sight. I went to see my primary care doctor hoping for a resolution. They were unable to solve the problem and I was referred out to an ENT. After calling numerous places I was finally able to get an appt in to see Dr Kim. The angels mustve been watching over me this day. Several things went wrong related to my appt but Dr. Kim did everything she could think to do to help. Very long story short, I was a couple of HOURS late for my appt and Dr Kim was still willing to see me. I didn't have the right type of insurance and Dr. Kim was still able to treat me. Shortly after getting in to the exam room I started feeling lightheaded and dizzy (I was several weeks pregnant at the time) and Dr. Kim and her secretary went out of their way to find me something quick to eat THEN patiently waited for me to finish eating before continuing on with my appt. She LISTENED to my concerns, DISCUSSED everything with me before attempting to treat my problem, then went on to free me from some of the worst pain I have ever felt in my life. She was reassuring, made me feel as though I was in safe hands and was truly one of the nicest people I've ever met in my life. She took her time, which is very rare with doctors, and made sure I was comfortable throughout the entire procedure. I could tell that I wasn't just a special case, that she treats all her patients with this kind of attentiveness. So KIND! and CARING! A wonderful person who absolutely became a doctor because she wants to HELP people. I would (and already have) recommend Dr. Kim to anyone I know who needs an ENT. I'm a RN, so I enteract with doctors on a daily basis both as a patient and professionally and Dr. Kim is a rare find. There's no timer running outside the exam room door, she takes her time with each patient. What started as a nightmare ended on a cloud all thanks to Dr. Kim!! read more

I was skeptical Dr. Kim would be able to live up to all the glowing Yelp reviews, but she did. (My appointment was last week.) I have a 4 year old Yelp account but have never actually left a review until now. Hopefully my review will convince somebody to go to Dr. Kim and save themselves a lot of pain and misery. I'm a male in my 20's and healthy as an ox except for my throat and my nose (over a decade now). I've been to several ENT's before this to try to figure out why my throat issue is so chronic and what to do to alleviate it. NONE of the other ENT's (including an ENT who is a family friend) spent even remotely close to as much time with me as Dr. Kim did and none of them caught all the issues in one sitting. It turns out I have a deviated septum that is deceptively much worse than at first glance (due to a sports injury ages ago) and Dr. Kim caught it along with several other issues that no other ENT caught all in one sitting. On top of being extremely talented, she has an incredible bedside manner (as implied above). She took me over all my options and gave me very honest opinions and feedback. She took the time to answer all my questions without once glossing over an answer or patronizing me. Do yourself a favor, if you have an issue that isn't very straight-forward and has anything to do with your ear, nose, or throat; go see Dr. Kim. There are only three qualities that you should look for in a doctor - intelligent, knowledgeable, and caring. She has an overabundance of all 3. read more

Dr. Kim rocks. Easily the best Dr. I've ever been to. Honest, efficient, empathetic, easy to talk to, and she actually listens and solves problems. I wish more doctors were like this! Made me realize, too, how questionable the quality of medical care I've received from other physicians has been. Her staff is also friendly and efficient and it was super easy to make an appointment. read more

I agree 100% with every 5 star review! She is absolutely AMAZING! The BEST doctor. No BS. She is the only doctor who correctly diagnosed me & who genuinely cares about your well being. I'm going to keep this review short, sweet and to the point. Love her. Go see her. Schedule your appointment ASAP! You'll be glad you did. read more

I have been a long time sufferer of bad sinus infections, so I am really glad to have found Dr. Kim! She really made me feel comfortable in the office and was very knowledgeable in her area of expertise. Dr. Kim was very thorough in checking my ears, nose and throat and the appointment was quick and painless. Not only did she get me back to feeling 100% and get my hearing back to crystal clear, Dr. Kim is very friendly and easy to talk to! You'll love her. Also, the office is nice, clean and quiet with nice staff as well. read more

Dr. Kim is that one in a million doctor. She is very earnest and warm, and spends the time to connect with you personally, explain things and answer whatever questions you might have. I find her very presence to be uplifting and calming. I had two scary cringeworthy procedures performed in office and completely sailed through them both due to her sensitivity, her considerable expertise, and her soothing, cheerful manner. I just can't say enough great things about Dr. Kim. If you or someone you care about needs the services of an ENT I wholeheartedly suggest making an appointment with her. She's definitely someone you'd want on your team as you move through the labyrinth of the medical system and find your way back to health.. read more

Dr. Kim is a wonderful doctor. She listens, asks the right questions and really focuses on the root cause of your issue. She is caring, compassionate and insightful. I feel blessed that I found her on Yelp - not a source I usually use to find a doctor. All the five star reviews are warranted. She's a great ENT. I highly recommend her. read more

Dr Kim has the absolute best bedside manner. She comes across as so honest and trustworthy. She was worth the 40 min drive to see!

Such an awesome doctor. She really takes her time to listen to a patient and really tries to resolve the issue without meds. Definitely a great ENT specialist read more

Took my daughter to see Dr. Kim and WOW what an amazing doctor. She sat there listening to my daughter and helped her. Dr. Kim is great ENT doctor highly recommended. read more