I have taken my mother (84) there several times after she stopped driving and I am not impressed…read morewith the office. It is always busy (4-10 people in the waiting room) and the phones are non-stop. I have called and been put on hold twice before getting my issue heard. The hygienists seem competent enough but trying to get an appointment for even a small cavity is 2+ months out. Mom told me she had no idea what the dentist looked like because he always stood behind her and never faced her. I think the number of patients is too large for the practice.

Been going here for over 40 years. In the past two years I've seen it decline. Can't get in even…read morewith a broken tooth that he knew was going to crack. He has too many patients and personally I think took too many jabs or something. He's not the same man I once knew. I now have an abcessed tooth or some kind of infection after telling him my tooth hurt for at least a year. I think I got the infection there. Major infection going on now and when I call tomorrow I'm sure the answer will be basically too fkg bad. So where to go now? Maybe I'm wrong but one thing for sure he has too many patients so no one wins.

This office took over for Dr. Burgess. I chipped tooth this weekend. When I called this morning,…read moreSoLo Dental was able to fit me in and repair the tooth same day. I'm very grateful for their flexibility and the quality work they did.

Friendly staff, doctor Sarah is extremely competent. Great experience. I highly recommend her…read morepractice.

Dr. Terry Swanland DDS is by far one of the greatest Dentists in Bloomington-Normal. Since I was a…read morekid we bounced around finding a proper dentist that did quality work at an affordable rate. Dr. Swanland meets both of those greatly, as well as his unique personality allows you to feel relaxed while he is drilling into your mouth.

I don't like to give bad reviews however I have had one of the worst experiences at Bloomington…read moreFamily Dental. The actual service itself was just okay, I did like the TV's with cable. However, I don't think they did as good as my previous dentist but he is in Omaha. What really turned me from this place are their business practices. After my services I had to pre-pay 100% of my bill even though I came in early filled out the paperwork and gave them my insurance card. The gal at the front desk said the reason they do this is incase the insurance company denies coverage. I just had a cleaning and basic x-rays, they are covered! So in order to not cause a scene I paid and left. A week later in received the Explanation of benefits from my dental provider. As expected it was covered 100%. I called the office the gal said oh yes we saw that but we didn't send a check out because most people like to use the money for their next visit. Hmmm.... She then proceeded to tell me that she can't send a check out until the end of November (my appt was Oct 13th!!). The end of November comes and goes, no check. I finally call back on December 12th they still did not send it! And the girl told me they only do checks once a month at the end of the month. There was no way I was waiting another month. She told me she will have to go out of her way to ask the doctor (PS, Dentist-not a doctor) if he could do a special check for me. Seriously, it has been their mistake the whole time, a special check for me. Last night I finally received the check, it was short $13 dollars. Bottom line, they suck! They lost my families business and I will continue to tell people about how terrible their business practices are.

Because of my former dentist taking on too many patients, they were unable to schedule appointments…read morein a timely manner. I cracked a tooth, was in pain, and needed an immediate repair. As a result, I found Bloomington Family Dental. I was able to get a same day consult and next day repair by Dr. John at Bloomington Family Dental. Not only was scheduling quickly a lifesaver due to my pain, but Dr. John was able to give me an inlay, not a full crown, and saved a larger portion of my tooth. Dr. John also does same day crowns having the technology in his office for the same price as offices that give you a temporary and make you wait 3 weeks for the final, unmediated repair step. Dr. John was also a lot more gentle than I had experienced by my prior dentist, and he checked in frequently with me during the repair to make sure I wasn't in pain. Dr. John also had other advanced technology, like enhanced imagery. The office staff was very nice and friendly. They made a point to understand my benefits and discuss the cost with me before the procedure as well. I did pay that day, but only partial payment due to the anticipated benefits from my insurance. The cost was right in line with what I had paid previously, even with the same day service and advanced technology. I recommend you give Dr. John and his team a try!

I was a new patient at Boyle Dental, so I did not know what to expect upon my first visit there,…read morebut expecting possible expensive dentures renewal. Upon my initial appointment, Dr. Boyle examined me, made some minor adjustments to my dentures and concluded that that I would not need new dentures at that time, saving me many thousands of dollars. This appointment was concluded saving this Medicare senior a lot of out-of-pocket expense and convincing me I was fortunate to have discovered such an honest doctor; great friendly staff as well.

Excellent dentist and staff! Dr. Boyle fixed a broken tooth of mine in a timely manner and even…read morediscussed it with me while he was on vacation! The replacement "tooth" fits like a glove and I can't tell the difference between the original! The payment went well also and I appreciate the input from the staff regarding how to navigate the insurance. Excellent job overall!

I experienced a fall in February 2024, my teeth were replaced with yellow stained crowns. At the…read moretime I was unaware that crowns could not be whiten. After many efforts to whiten I contacted Wyse to schedule an appointment to have the crowns whitened. I was told at that time they could not be whiten. Everyone strives for white teeth. Why would any dentist with ethics place yellow teeth in anyone's mouth? I am stuck with yellow teeth for the rest of my life unless I am willing to pay an additional $5,000.00 to have these yellow ones replaced. It appears this dental office is only interested in the money and not interested in pleasing their customers. Thank you so much for taking away my smile.

Dr Wyse is the best dentist around! All the staff here is friendly, efficient and caring. Small…read moretown feel as they know all their patients but with new modern gorgeous space to relax in while getting your dental work done.

I have had a lot of questionable dental work done in the past. I have never had any issues with…read morethis dental office. When I have an issue, they explain things clearly and listen to questions I have. Everyone is friendly and professional.

friendly staff, nice office, great care! Dr Braker is very thorough and knowledgeable.read more