Located inside Ovation studios, this was a great experience! I have waxed before mostly for…read moreeyebrows. I had a terrible experience when chunks of my skin went with the wax. I have never had a Brazilian before, but really wanted to try it, and didn't want to risk losing any of my skin in such a private place. Malak is very kind and helpful, and very efficient. She takes her time to makes sure all the hair is gone as quickly and as pain free as possible. Was it pain free? No! Parts of it was painful, but not as painful as I thought it would be. The sugar felt rather nice and really exfoliating on the skin. I also did the underarms, and I must say my armpits have never been this smooth! I will never shave my underarms again. The underarms were virtually pain free. I loved the Brazilian!! Its so clean and comfortable. If you have never had one, i highly recommend you at least try it once, and go with the sugar vs wax. It's cleaner, environmentally friendly, and chemical free. I am really happy with the results and have already scheduled my follow up visit!

I have gotten back to getting my regular Brazilian sugaring sessions and Malik never disappoints. I…read morehave went to her since 2018 and had health issues so I couldn't go but now I'm healing and needed my self care regimen back in effect! It's always peaceful walking into her suite and she makes you feel comfortable and it barely hurt this time! Go check her out you won't be disappointed

I got sugared for the first time (I've only done waxing before) and liked it. The esthetician was…read morethorough and walked me through how to exfoliate and how to use the oil and also explained the membership thoroughly too!

I have been coming to hello sugar for about 2 years on and off but more on then off. I love this…read morecompany and the care they take. I recently am in the middle of switching to a different service provider for my wax.... Don't give me wrong. I think Hello Sugar has really good pricing but recently I haven't been feeling like they care for me or even the people they hire... I was with one aesthetician for a year or so and we got really close and I just love coming to your ass because I meant updating her all my life choices and just having a friend to talk to and she had to up and leave which really sucked and it made finding a new station at that location super hard and ultimately I just never recovered from her leaving which sucks cause I like Hello Sugar and I liked how convenient it was. But I'd be lying if I said I'm not happy with the outcome because I ended up finding someone so much better and so much closer to home with great care and it's her own personal business so it's not like she's gonna be leaving me anytime soon.

Ive been seeing Stephanie for a couple of months for my Brazilian's and she is amazing! I was very…read morenervous at first because I haven't been very been sugar'd or waxed at all before but she made me so comfortable. She consistently checks in on me while she's working and encourages breaks if needed. best part-she remembers the things we talked about last visit (personal things). I just love this thing we have going on lol ! oh and the location is super cute, music while it's happening, and it's just a great vibe. Yall go check out my girl Stephanie

Had my first sugaring experience here today! Torie was amazingly efficient, super friendly and best…read moreof all, made me feel so comfortable and relaxed!! There's no hot wax to burn your skin which is a huge plus!! I had a bikini wax and also did my furry forearms!! I am now officially bikini ready!! Thank you Torie!!!

Christina is the technician every first time sugarer needs to ask for by name. Not only does…read moreChristina take her time in explaining the process she also reassures you by calming any unknown nerves in the process. As a first timer to this process am NOT going back to waxing since got a cleaner coverage, less irriration, as well as slower growth. Go see Christina you won't regret the decision!

Jasmine was the best!! She helped me through my first time going in a few years and gave helpful…read moretips!! Her energy is amazziinnggg and she's so kind!! She is great at what she does (:

Every one was polite and helpful. The facilities were clean and nicely decorated. Zoe did my spray…read moretan, and she was very professional and knowledgeable. I will definitely go back!

Emily was great. She made me feel very comfortable. Looking forward to having a good tan.read more

I always go there. My technician is very good and an always making sure I am comfortable. I…read moredefinitely recommend this place. Shari

Love this place!! I see Camila and she so thorough and takes her time. Never feel like I'm being…read morerushed out for the next client. All the other employees are super friendly and it's a good environment!!

I highly recommend Vivian at the Plano location. Great experience. Very convenient and efficient.read more

I tried this place out since my usual lady is so busy & hard to get into. Lesson learned…read more My esthetician was visibly nervous and shaking, that should have been my cue. She had me get undressed and I had nothing to cover myself for when she returned. I know she's going to see it, but the hallway doesn't have to! So she begins the prepping, sprays my crotch directly like she's washing a window, and dries me with paper towels, or sand paper? It felt the same. Next a pile of scented baby powder, great. I asked if it had talc because that's a big no no on my crotch. She had no idea, checked the bottle, no talc, but then asked what talc was. ‍ After every time she touched something she Didn't sanitize, she just seemed to change gloves or add a new one? It was odd, but whatever works I guess. Finally it came to the actual sugaring. She MICROWAVES the whole jar right next to me, several times, checking by tapping the inside of the jar to see if it's ready. The other place I have gone before, and will only go now, uses special warmers because sugar wax is basically food and will cook in a microwave. My esthetician let me know this was how ALL of the Sugaring NYC's do it that way. A national chain can't afford the proper equipment? No, they're just cheap and greedy. So the the hair removal starts, this was way extremely painful not at all like I'm used to. I had to stop her so I wouldn't be bruised. She did discount me since we didn't do the full service and I tipped her the same because it isn't her fault, it's the company who didn't give her the tools or training.

No stars if I could. I cannot recommend coming to this location. Jamesha not only didn't care about…read moremy preference to not get a full Brazilian, not only did she continue to bully me to get one, after multiple objections, she went ahead and did it anyway, with the promise of a discount. Jamesha joked that she could tell I was still mad at her by the end of the appointment. Any kind of appointment of this type is sensitive and requires a great attention to detail while also being willing to listen to your customer. Recommendations are fine, and expected, yet the blatant disregard for my requests and preferences is flat out wrong and disrespectful. How unprofessional and I will NEVER visit this establishment again.

Great people , fun environment very friendly and clean. They always make you feel at home and…read morespecial.