I love this Pretty Kitty location! Karen did mine today and she did a fabulous job! Please upgrade…read moreto the Extra Care! It's worth the extra $10. I have no swelling or itching!

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

I had such a great sugaring experience here. Very quick, efficient, and comfortable all at the same…read moretime. Brenda took great care of me, made me feel so comfortable, and talked me through everything so no questions were left unanswered. I recommend coming here for high quality service and reasonable prices for any of your beauty needs!

The only reason I came here was because my usual go-to salon wasn't open past 7 and I needed a…read morepedicure...regrets. I called ahead for an appointment and it took 30 mins for them to assign a tech to me. I would rather them be honest if they are understaffed. The salon is eerily quiet -- nobody was speaking. When I walked in, I greeted the tech near the entrance who didn't say anything. The entire experience was unprofessional. The floors are dirty and though they have a wall of beverages, nothing was offered to me or the other 4 customers in the salon already. Safe to say I won't be back.

I had the worst pedicure from an older lady who clearly is inexperienced!…read moreThe polish was old! She half ass cleaned my cuticles and didn't add a top coat! I told her the polish was old and she laughed, removed it and reapplied the same polish to my toes. My toes look like they need to be done and I just got them done less than an hour ago! I am a regular and I drive over thirty minutes to get here! I was so lost for words! she made no attempts to correct it just watched me to assure I paid for this horrible service!!!!

This placed saved my life! After a bad eyelash extension service done by Bella's Threading Salon,…read morethey were able to see me immediately and took extra care at removing the horrid lashes. Jessica was great and professional! Just make sure you bring cash because they don't accept ATM.

I got 3 gift packages for My Daughter, Katie's 1st Mothers Day and My CoGrandma, Susan and…read moremyself.......I was a bit afraid after reading some of the Reviews......We each have 3 visits for hair cut Style and Waxing And eye brow threading.........Zandra did my Hair OMG she was Amazing Love her......Katie and Susan Got Eyebrows threaded Love it and I will do that next Visit.........It's not a Fancy Salon but it is Very Clean and I really Loved the Service....I feel bad I didn't get the Girls name that did the Threading but She was Very Good.........Thank YOU for making our Girls day Great!!!!

Very professional, clean, and friendly. My first wax session went really well, and I felt…read morecompletely comfortable throughout. I'll definitely be back.

Brooke is so kind and she did an amazing job at making sure all hair was removed. I'll definitely…read morewill be returning!

This is my first time here and I loved it! The nail techs are so accommodating and suggested a few…read morethings to enhance my experience and nail design without being pushy. I will be coming back!

Clean, comfortable and the wine is a plus! They don't rush you out of the chair and actually take…read moretheir time on your service.

I can't say enough amazing things about Yasmine and her sugar waxing services! From the moment you…read morewalk in, she makes you feel so welcomed and at ease. Yasmine is not only professional but also so kind and sweet, which makes the whole experience so comfortable. Her expertise and attention to detail are amazing. You can tell she genuinely cares about her clients and takes pride in her work. Whether you're a seasoned sugar wax fan or thinking of trying it for the first time, I highly recommend going to Yasmine. She has completely changed the way I feel about hair removal, and I actually look forward to my appointments!

Amazing!!!! First time ever getting a Brazilian! I was scared but Yasmin got the magic hands!…read moreHighly recommend, great communication, service and just the vibes overall is amazing.

Tamara is great at what she does. Always delivers to make my eyebrows look great. She's friendly…read moreand professional. Highly recommend

I have been going to Tamara for probably well over a year now. She is quick, painless, and open to…read moreaccommodating. Tamara is professional and very friendly. I absolutely recommend esp. for the Black and Brown girlies who are looking for a waxer! She got us. She also plays great music, so the vibe is on point.

Had my eyebrows,lips done! Such a nice vibe .. Scheduling…read morewith Barbara was super easy and Lauren my waxing was amazing! Love the product they use for my sensitive skin!! Love love love this place!!!

Being my first time couple weeks ago, and today is my second appt. I loved it they make you feel…read morevery comfortable and very friendly! recommend Thank you Jocelyn !

Amazing results and amazing service!! 100% RECOMMEND :) she's very knowledgeable and makes you…read morefeel comfortable and relaxed

Tania was amazing! My first time getting sugared. I did an extended Brazilian. Nia made me feel…read morecomfortable and walked me through the process along the way. She is the sweetest and made this first experience a good one. I'm so happy with the results!