My husband and I come every year from check in to the time we leave we love it. There are a TON of sand fleas. The sites are narrow and walking our dog is not pleasant there is only one small area for dogs it has all pebbles. The people and the environment make up for everything, we will continue to come back. read more

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Another amazing trip to the Keys and another amazing stay at the KOA! So close to everything, the bartenders are so so friendly, a really beautiful beautiful park with luscious plants, the activities are fun and exciting and the pool is gorgeous! We'll see you next year KOA! read more

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The resort is very nice and Marina was a extreme disappointment with the 50year-old ish female employee. She was extremely uninformed with any information that had to do the marina. Anything to do with working in the computer from the marina. Anything to do with reservations for the marina? I'm assuming it came from the overwhelming alcohol smell coming from her breath in the slurring over speech, I will never come back to Marina again if they're gonna employ a drunken mess. read more

I can't give this place enough stars! Every staff person was exceptional! Good beer, good atmosphere, felt like a five star resort. We are tent camping down the Keys. Wish we could stay here longer, read more

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Service was great, prices were reasonable, rooms were awesome, and location was amazing! Hope to come back

PSA for you. Something bad happened to us at the Sugarloaf/Key West KOA recently, and it doesn't feel right not to let folks know about it. I hope nothing like this will happen to your dog, or god forbid, your child. While out on our evening walk around the campground, a KOA employee's pitbull attacked our little 22lbs senior beagle mix who was just minding her own business. The pitbull was on a retractable leash, in violation of KOA's 6-foot leash pet policy. Half of her lip was hanging off and she required 8 stitches in her little face to put it back together (we were at the emergency vet for several hours, until 2am). The manager's response was that it wasn't their problem because the employees were off the clock when it happened. They also. weren't going to do anything about it as "the dog hasn't been a problem so far." Both the KOA and the employees (who had said they would pay for the vet bill) are ghosting us, and I am utterly shocked and appalled the KOA apparently doesn't care what happens to their guests (and we are VIP members too). I don't want this to happen to anyone else. Given the dog has now attacked a little dog and tasted blood, I certainly wouldn't want my dogs or kids around it. ------ KOA corporate's response: "We believe local management is cooperating with the authorities. The dog has not been a problem so far." read more

Great RV camping for your RV. If you have a longer rig (over 33') I recommend getting a pull thru spot. We had to walk under our slide or thru the landscaping to get to our door. The pool was extremely warm during our first of June visit. Friendly staff that would come around and pick up your trash. We tried the pool side drinks and food. Food was OK and the drinks were yummy. Very expensive for a red solo cup sized drink. read more

This is probably the nicest KOA we've stayed in (and we've been to 38 states since May camping in them). The spaces are roomy and so is the driving area to get in and out of them. From the moment we arrived, the staff has been overly friendly. We needed propane and they had just had it serviced and it still wasn't working when they tried to fill us up, but even in that situation, they were apologetic and it wasn't even their fault. They have since gotten it back working. We were led to our site by a very nice gentleman. The bartenders at the pool bar have been so nice to us and our children. The facilities are nice. When we ran into a problem with our RV, the staff has been so helpful and encouraging- gave us great advice on who we needed to call. The beach area with the adventure course was my kids' favorite surprise! The hammocks were their second to be able to read in. Everything was kept so clean and the staff was around regularly to clean and check in. The laundry facilities were super nice, too! It takes quarters, just fyi. Overly impressed with this location. read more

Everything!!!! Absolutely beautiful and every one is sooooo nice! We absolutely loved it there!!! Randy the bartender was fabulous! We will definitely be back!!! read more

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Randy & Marlo are especially amazing bartenders! I already love this place because the service is top notch, presentation is like artwork! Even if u r not staying here, just get one of these incredible cocktails. U MUST want a break from driving at this point!! Just do it! read more

We stayed at the Sugarloaf Key Hotel within the KOA campground. It was the perfect stay! Plenty of amenities in the suite and everything was so clean. Loved the beach access and pool with access to the bar, hammocks, and a hot-tub. They have live music and plenty of on-site activities. The staff was great and all accommodations were exactly what we needed for our long weekend. Just a 30 minute drive into Key West, and would recommend The Morning Joint for breakfast, coffee and an insane homemade Bloody Mary--just up the road. read more

Sugarloaf Key Key West KOA Holiday - Beach access at Sugarloaf Key Hotel @ KOA - Campgrounds Near Me - Sugarloaf Key, Florida

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Definitely a great place to stay. We even extended our stay because the place was so nice. However we went to the bar for a drink and the bartender totally ruined it for us. So unpleasant! She ignore my husband who was sitting right beside me not once but twice. So obvious that she was NOT wanting to wait on him. I had to ask her twice to ask if he wanted something. How rude! She definitely lost customers who will for sure not be back. Why can't people just be nice to everyone? It's the little things that make a difference when someone is on vacation spending hard earned money looking for places to always go back too. Need to ramp up the good customer service in the bar area for sure. read more

Very clean might be the cleanest bathrooms I've ever seen at a campground. Staff super friendly and knowledgeable. I would love to go again. Down side such a nice place hard to get reservations read more

Sugarloaf Key Key West KOA Holiday - Pool area and Hot tub - Campgrounds Near Me - Sugarloaf Key, Florida

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Stayed at the KOA while visiting the Keys for the first time. Upon check in, I was not impressed with one front desk staff. It was obvious she was new and being trained but came off as very rude. Thankfully another staff member sorted out an issue that arose (new program glitch - not something we were at fault for) and was much more welcoming. We had a pull-through patio lot. It was nice. Everything was clean and tidy and staff was quick to grab all garbage. Cons. The pool and pool area/chairs is no where near large enough to hold all the campers and hotel goers. One day we had to forgo it simply bc there were no available chairs and the pool was PACKED FULL of people standing everywhere. On our last full day landscapers were fertilizing all the plants. We sat at the pool all day (learned to get chairs early) and smelled the fertilizer the entire time. Came back to our campsite late afternoon and the workers were spreading it in all the campsites. The entire day we smelled fertilizer that had a key ingredient of manure in it. While I realize there may not be any good time to do this, perhaps look into a better smelling product; it exists. For the rate, the cons were kind of a bummer. read more

The campground is beautiful and meticulously cared for all except bug control. I have more bug bites on my body after 4 days than I've had in my lifetime! I bought No natz and other insect repellent with no luck. Unfortunately we had to stay inside our camper with the air on. The boat captain told we Key West has a bug committee. That explains the other 10 times I visited I never had a bug bite. No one is out at their campsite. The only relief is in the pool. Very disappointed. read more

Sugarloaf Key Key West KOA Holiday - Campgrounds Near Me - Sugarloaf Key, Florida

Fabulous, clean, beautiful landscaping, awesome pool and outside bar, live music, trivia night, ice cream social, bingo, hammocks, bocce, fire pits, beach, rentals, general store, bicycle access, friendly staff, probably the nicest one I could imagine. read more

Okay, so experience is as awesome! A few things to know: The pool is salty for some reason. It also made my face itch. But, they have a excellent restaurant (known as the cafe and pub.) We unfortunately did not visit the beach. But from what I can see, they have a ton of floating rafts to play on. Tons of friendly campers here, loved it! read more

What a great park, beautifully landscaped spots. the plants an bushes give you a secluded feel and ample room. The grounds are well kept and there are lots of things to do! Swimming, bikes, boats, corn hole, campfire, live music, BINGO, a bar, a café and general store. I'm not sure you can ask for anything more but then close to Key West and dog friendly puts them at my number one KOA choice. We will be back! read more

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This place is amazing. The customer service, landscaping, facilities, rentals, beach, and accommodations deserve all the Five Stars in the world. This is the perfect place. It's location is close to great bike trails, great restaurants, and isn't a bad commute into Key West for some fun. read more

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Awesome place clean close to everything really loved this place, beautiful pool area as well as the beach read more

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Keep this in mind campers. This facility is under construction and it's not peaceful. Had I know from 630am to 630 pm I would be subjected to constant construction noise I would not have booked my 2 day stay. What has been completed is nice. Everything is new except the vacation suites and many of the lots. Come back when they tell you all construction is completed. Don't go now! read more

Sugarloaf Key Key West KOA Holiday - Campgrounds Near Me - Sugarloaf Key, Florida

The park is immaculate. Very clean, nice pool. Makes sense as everything is brand new. The small beach they have is rocky and not made for swimming. In fact, don't come to the Florida Keys to swim, something we learned the hard way. read more

We have stayed at a lot of KOAs and this is by far the best! Super clean restrooms, park with a Staff that went beyond what we expected to make sure that everything met expectations. Our beach front site had a brick fire pit and nice patio furniture on a brick patio. Quick ride to Key West, highly recommend! read more

This KOA was destroyed a couple of years ago by hurricane. It has just opened July 2021 from a total rebuild. They have done an amazing job so far. they are still working on the landscaping and getting fully staffed but so far it's great. Staff are wonderful and very helpful. The pool and spa area is gorgeous! Nice hammocks, corn hole snd hsme area. The only suggestions I would make is to add more lounge chairs by the pool and a playground for kids. read more

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I think this place is great many things for kids an it's very nice view at the end of the day

This campground is gorgeous... space between sites, friendly, friendly staff, clean, along the water. Dog park is turf. Showers great. Pool with music and bar. We will certainly be back. So worth the price. The very best KOA by far... read more

Our stay at the Sugarloaf KOA was wonderful! The staff was very kind and helpful with any questions we had. Wendy the general manger is amazing! We had a mix up with our other hotel and didn't have a place to stay when we got there. Wendy was very sweet and accommodating and came to the campground to get us checked in after hours and get us a room at 4am. We stayed in one of the vacation rentals and they were very nice and clean! Would highly recommend staying here! read more

Great campground, only thing I would improve is the dog park. Needs shade and real grass. But loved it was fenced in. Kim at the Bar was absolutely amazing. All staff was so nice and helpful. We will definitely come back. read more

All the spoiled babies complaining about the sites not having a lot of space clearly don't understand the cost of real estate in the keys. If you want campsites with lots of space, vacation in, I don't know, Kansas. It's not just that the keys are popular, there just isn't any land. So yes, while also being the southernmost KOA it's probably the one with the smallest sites. But don't let that dissuade you. I can't stress how friendly and present and available the staff was. A bright yellow shirt or golf cart was always visible if you needed something. Plus: DOG FRIENDLY! and I don't mean those piddly shit little dogs. I saw a German Shepherd, American bulldog, and other big dog breeds. The fact that they don't discriminate against "aggressive dog breeds" makes them A OKAY in my book! A roped off beach area with a water trampoline and a water rock climbing thing. Marina and dock. Pool and hot tub. Grill/restaurant and live entertainment on select nights. Neat playground. Only 20 miles from Key West. read more

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Very nicely renovated! Clean with gorgeous landscaping at each site. Nice bathrooms. Cute bar with some food offerings by the pool.

This place is the BOMB.COM! All I wanted to do was float in the ocean, followed by floating in a pool, followed by sleeping under the stars. Mission accomplished! Clean, affordable and easy. read more

We almost didn't stay at southernmost KOA because of some of the reviews I read I think besides having very small sites the place is very nice the bar, pool, cafe, and even the bathroom/ showers are like brand new. And you cant beet the weather. For a reasonable fee we we're able to slip our boat. We would return again. read more

Sugarloaf Key Key West KOA Holiday - From the marina - Campgrounds Near Me - Sugarloaf Key, Florida

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Awsome services! Chino is the man! Great location, service was the best in Key west. Laura, Steve, all of them were great! Very appreciative and grateful for everyone here. read more

HUGE shout out! When hurricane Elsa caused us to change our plans, we called and they welcomed us with OPEN arms! Barbara & Steve (camp hosts) Linda (general manager) and every other person on staff made us feel like they were glad to see us, even though they weren't officially open (soft opening 7/2, grand opening 7/15) The place is gorgeous, the amenities are amazing, and it will be even better when they get everything completed! HIGHLY recommend!! read more

Love this KOA, perfect area!! Great place for a chill camp, good distance from key west to go hang out

I've camped here 4+ times. Okay, "camped" may be a misleading past tense verb, as I was in an RV all four times. However, I was snug as a bug and not eaten by bugs in the Winnebago. I can't speak for pitching a tent here, but I don't think people can really pitch a fit over the conditions. I have gone "real" camping before and it's rugged, it's rough and it usually does not include a cabana, a pool, a bar or an arcade like this spot does. Camping also does not guarantee the courteous, helpful staff which are available here. I almost wish the staff wasn't so nice because they seriously need to scold, ban and go kung fu style on the bunch of brats that run around unsupervised, while their parents sunbath and/or drink themselves into oblivion. If you want to stay in the Keys, don't want to pay top dollar for accommodations, and don't mind some East Coast hooligans this is a great option. You can rent cabins on-site and there is a shuttle bus from the KOA to Key West for $25-30 dollars. However, for two dollars you can walk to Route 1and take the public bus into Key West. You can also walk across Route 1 to Mangrove Mama's and enjoy wonderful service, delicious food and strong drinks sans brats (usually). read more

This KOA is set in a convenient location for visiting Key West. The staff here were very friendly and, for the most part, knowledgeable. The big rig sites were very cramped. For $110 a night, not a very good value. The WiFi was terrible...not that it's that big of a deal, but, if I see it advertised, at the very least I expect it to be halfway decent. I had booked with this campground directly, and months in advance. I was told at that time that I would have room for my rig, toad, and tow dolly on the site. When I checked in, the person on desk duty wasn't even sure if my rig would fit, and, that they were fully booked...no more sites. This was not something that I wanted to hear after travelling over 1200 miles to a vacation spot...not to mention that we were out on the lower keys with nowhere else to go! When I explained the conversation that I had with the KOA rep who had actually made the booking with me, I was told that she no longer worked here. Nice. Great way of saying, 'Not my problem.' Someone needs to train the people working the desk on basic protocols when it comes to service. I had feeling that they didn't care about me or my situation. As a result, I had a bad feeling about the place from the start. As it turned out I was able to get my rig in to the site, barely. I had to crawl underneath it to connect to their sewer pipe and ended up parking my car a block away. I put cones in front of my rig, as my mirrors were at the edge of the road. We were wedged in pretty tight between two other units. The park was very clean and well cared for. I can't speak about the other facilities as we did not use them. Just based on the size of the lots and the price they charge for them, I would not book here again. Sardine lots...at lobster prices. read more

This is probably the best KOA I have ever stayed at, not to mention the best situated KOA in America. We pulled in a class A into Sugarloaf KOA for 5 days this past week and had a wonderful time. This KOA has everything you could want in the Keys. Kayak rentals, a full marina, docks, a community pool and hot tub, fishing poles, multiple types of live and frozen bait. Everything. Oh, and a full bar that is open from Noon to 11 PM daily. Not to mention that the bar has normal prices and not the Lower Key prices that you're used to. $11 pitchers is a big win. The lots are also full hookup with cable and multiple wifi hotspots. The hotspots can be a little slow like the rest of the internet in the Keys, so you may have to wake up early to browse Facebook. The beauty of this KOA is that if you wanted to, you never have to leave the KOA for KW or Marathon. Everything you love about the Lower Keys is right here. It's paradise. read more

they don't let you stay unless you have a traditional rv. me and my partner converted a bus and we weren't even allowed to make a reservation. idk people are snooty about it for some reason. i'd give it a 0 if possible read more

This is sad. I used to LOVE this campground. I was here a few years ago and the campground was kept so clean and well. Well this past weekend my fiance decided we should take a little vacation down to The Keys with the boat. We rented a trailer because we brought my two children ages 3 and 9 and thought this would be easier for them. $200.00 a NIGHT. The bad: ***Jacuzzi on our deck did not hold temp. It was sitting at 93 degrees. Called front desk a few times and they told me that they all had been struck by lightening and well it wasn't their problem. ***Ever try calling KOA customer service at 7pm? Guess what? They are CLOSED. I just called them a few hours ago and guess what? I got a VOICEMAIL. ***BBQ Grill had no cleaning tools and was super dirty. So dirty a fire started and burnt out food! ***NO fire pits for the trailers. I mean you pay $200 a night and your kids want to make some Smores....but NOPE *** Police came. Yep thats right. The trailer that was right next to us had 30 people staying in it and the police came. Then they thought WE called the cops on them!!! Umm...NO. ***The bar is like a senior citizen center. They have some very old guy playing 50's music trying to sell his book and he kept asking for TIPS. ***The bartender was very rude! But maybe thats why she got a $5.00 tip on a $100 tab. *** They wanted to charge us $75.00 a night to dock our small boat. ***Bathrooms looked like a 3rd world country. I would have been better off going outside! When I told the lady at the front office her excuse was that the cleaning lady leaves at 7pm so after that...nobody cleans them. ***The trailer smelled like old lettuce. It wasn't even cleaned before we got there. Never ever ever ever again. I am glad we paid with our Platinum card because I think we are going to contact them and dispute the charges. This was worth about $75.00 a night if that. I thought that KOA was just on Undercover Boss? They should visit this KOA! I'd think that this KOA would be a destination most people would want to go to so the corporate office should make sure its ran smooth. Sad...sad sad! read more