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    Sugiyama Janice M DDS

    5.0 (1 review)

    Services - Sugiyama Janice M DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    13 years ago

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    American Indian Health & Services: Carpinteria Dental Clinic

    American Indian Health & Services: Carpinteria Dental Clinic

    1.0
    (1 review)
    0.3 mi

    Terrible treatment of me as an Indian. Feels as though you can't get the treatment that you need. I…read morewasn't able to pick up my mouth guard at the same time as an exam- they require separate appointments. The dentists (3 different now) have been chatting very loudly about their personal lives and Netflix shows that they like to watch while in the office. I was also screamed at while standing halfway in my car in the parking lot that I needed to have a mask on during the end of Covid times & then while in the office right before they were going to examine and begin my teeth cleaning that I needed to have the mask over my mouth. It was very rude now the situation was handled & seemed unnecessary to keep outing the mask up over my lips when every couple of minutes they were looking inside my mouth. Was not able to get my x-ray of my tooth while pregnant the day they my tooth broke and I had to go elsewhere for an emergency appointment to have it fixed since tribal health couldn't get me in here. So I was forced to get an x ray while 8 months pregnant in order to have my completely cracked and broken off tooth fixed. There should be a way to help people regardless of a document sharing policy in case of emergencies. Perhaps, options to a system that uses facial recognition or something for emergencies could help all people and hopefully some Indians.

    From the owner: Providing quality dental care services for American Indians/Alaskan Natives and all other community…read moremembers.

    Riviera Smiles

    Riviera Smiles

    3.9
    (55 reviews)
    0.0 mi

    Not a Yelper but I believe more people should know the great service this office provides…read more How many usually don't contact a dentist until its too late and a tooth is hurting? Well this girl does. Dentists have always made me nervous but this office made that all change, I got a cleaning from Dr Martinez and she was more than thorough with what she was about to do, during the cleaning she continuously asking if I was okay and explained what to expect especially when I was going to feel some discomfort, she did not sugar coat anything and her honesty I appreciated the most. Also I needed a root canal and had to get referred, the doctor available wasn't going to be until August 8th but seeing as I was in pain Dr Martinez and her amazing staff helped me get in that day, I couldn't believe it and am forever grateful. Her and her entire staff from reception to assistants were very professional, compassionate welcoming, and importantly knowledgeable. I wasn't just a customer to them that day, they cared about my pain and advocated for me to get the treatment I needed. Ill always recommend this office because they genuinely care for their patients.

    I received care here a few years ago, and after talking with a friend recently, we realized we both…read morehad very similar, and very concerning, experiences with Riviera Smiles. I feel it's important to share mine. I waited over an hour past my appointment time before being seen, and unfortunately things only went downhill from there. Months after my visit, I received a surprise notice saying I owed a lot of money, with no itemized bill attached. I then spent months going back and forth between my insurance and the office. My insurance was incredibly helpful and patient, and they told me the office did not file the claim accurately, which created ongoing issues. The office staff, on the other hand, felt scattered and disorganized every time I called. They also billed me for several X‑rays, including a panoramic one they couldn't provide proof of ever taking. Because the information I was getting from the office kept changing, I ended up keeping pages of notes with time stamps just to track everything. I simply didn't trust Riviera Smiles to keep accurate records. After reading other reviews, it seems like my experience wasn't an isolated one. I would recommend being very cautious and double‑checking everything if you choose this office.

    Photos
    Dr. Martinez in action!
    Dr. Martinez in action!
    Riviera Smiles
    Riviera Smiles

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    Sugiyama Janice M DDS - generaldentistry - Updated July 2026

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