I have been with Allstate since 2006 and our agent Raul Medina has taken cared of our home & car…read moreinsurance needs exceptionally well. He does annual reviews and assisted us in updating our coverage suitable to our needs. One thing I love about Allstate is that my call gets attended to by a real person and not by a recording nor forwarded to a voicemail. They might be a bit pricier than other companies but I good quality, better coverage & outstanding customer service makes it worth it for me. Thank you Raul & Allstate!

My insurance agent Jenny Regla was very helpful and patient. She answered all my questions and gave…read moreme my best options. Anything I didn't quite understand she took the time to explain it to me and also suggested various ways to get the best quote! Very happy with Jenny for making my insurance selection run so smooth!

Elizabeth and her team are amazing. Their knowledge of the insurance industry is amazing. They're…read morereally helped me with a new policy.

when I tell you these girls care I mean it I have talked to them all and I always feel like someone…read moreisn't just selling me just anything they are actually looking out for my business 10 out of 10 recommended! did my registration and insurance renewal permits and iftas all with them I know I am in good hands thank you appreciate all of u ladies

The worst company u can deal with. What a scam and lazy employees. I cancelled my insurance with…read morethem next day they charged me more what i monthly pay because Brian felt lazy to submit my cancellation.

I don't know why I went with them, they charged me 380$ (which is fine, not the problem) to start…read moremy insurance policy with them, they don't listen to you when you request specific policy changes, so the monthly price isn't accurate, and then they have to go in and change it. They pressure you by saying oh our store is closing today for a company meeting, our price will change within the next hour. They'll call every month saying they can reduce your rate but they won't tell you it's by reducing your coverage, and changing your policy, and then charging you another 380$. Ridiculous. Don't do business with these people, terrible business practices.

Updateeee **** I called to cancel on the 15th of June 2018 it is now Monday July 2nd 2018 and I…read morestill have no refund nor any kind of updates.

Ruben is a true gem and a true asset to Premier Insurance! His customer service skills along with…read morehis proactive efforts are truly superb. He is passionate and committed when it comes to his customers and his work. My family and I are so glad we found our agent Ruben. He became the reason we keep going back. Characteristics and qualities of his type are rare to come across, and we are happy with Premier Insurance for hiring such outstanding personnel such as Ruben. Thank you Premier, and thank you Ruben!

Knowledgeable representatives, professional and timely service! Excellent communication & costumer…read moreservice. Highly recommend their expedited DMV services.

Amazing service. All the agents are very professional very…read moreknowledgeable and make the visit stress free.

I was helped by Donovan to get my Auto policy. He was very helpful and was able to get me a good…read moreprice for my 2 cars. He was also very patient with me and answered all my questions. If you need Auto insurance you can ask for Donovan and he will help you.

Spoke to a person named Lucy today.She had the worst customer service I have ever experienced.She…read morewas very hostile , disrespectful and rude to me. Instead of trying to explain , she would talk over me , disconnect my call and tried to transfer me to a person , she said was a manager that was not a manager. Even worse than that. She had all the wrong information to my account. As far as monthly payment, how much we recharged if we are an auto pay accessories etc, simple things that people should know if they're answering the phone and trying to provide a paying customer with service. I'm completely disappointed in this company's performance and customer service. I'd recommend going other places for auto insurance. Because this place will overcharge you extremely.

Great service have had Allstate for many years always there for any services or questions I have…read more Highly recommend her for your insurance needs.

Allstate has continued to artificially inflate their rates in California and are forcing people…read moreinto contracts that are unrealistic.

Absolutely love this place! Kaylee was exceptional. She answered all questions I had and eased…read morethe stress I had. She was very patient, kind and knowledgeable. I will be sure to refer family and friends to this location!

Kudos to Raquel, my State Farm agent! I was having issues with my payment towards my life…read moreinsurance policy. Raquel was able to connect with State Farm and apply my payment. She also follows up thru text or email to ease my concerns. Thank you State Farm!

Yolanda was the best, our family was with Yolanda for 30+ years before her passing. Nobody will…read moreever replace her. She was attentive to our needs and was extremely helpful when we needed her. We miss her so terribly.

Yolanda and her staff are always extremely helpful and work hard to walk us through any concerns or…read moreissues. Thank you for the nearly three decades of continuous service and support to our family. We are so lucky to have you!

Came to this freeway insurance and these people are very helpful. Better service than I got on the…read moreone on Highland Avenue. These people know what they're doing you guys want Insurance come over to this location way better than the other one they took care of us and we're coming back to renew our policy of for moving forward. We're coming to this location.

Do not use this company; they reported the wrong vin number on our policy and now the DMV will not…read moreallow us to register the vehicle. I have been on hold for 1 hour and 20 minutes and can't seem to reach this broker who created the policy. HORRIBLE CUSTOMER SERVICE!!! How do you work for an insurance company and NONE of the customer service reps know how to correct this issue and keep routing our call even out of state to New York when we live in California. You should be embarassed of yourself.