This insurance company is terrible! They never, ever return phone calls. I recently received a…read morecancellation notice on my car insurance policies, even though I had provided the information to Think Insurance before, they failed to provide it to the insurance carrier. Be sure to read the other reviews about their terrible service, they are accurate. It is shocking an insurance company would ever handle their business in such an irresponsible and unprofessional manner. I was able to quickly secure a new, competitively priced policy through AAA, it was so fast and easy! Be sure to call Brandon Caprine at AAA for insurance, he is very professional, pleasant and efficient. Brandon Caprine Insurance Agent| License Number: 4180344| Direct Sales Unit| Auto Club of Southern California| License Number: 0003259 3333 Fairview Rd. Costa Mesa CA, 92626 Caprine.Brandon@ace.aaa.com Phone: 866-841-0143 Ext: 1013697 Fax: 714-415-4904 Membership | Auto | Home | Watercraft | Personal Umbrella | Collector Car | Motorcycle

Stay away from this company. I was with them since October 2014 with my home and auto policy. I…read morehave recently closed my policies after almost 10 years with them. They set me up and I would only hear from them when it came time to renew each year. As the insurance industry went to complete crap in California, Think Insurance did not have my back at all. They sat there and watched my rates go up and up. They also sat there and did nothing as Mercury cancelled my home policy due to the age of my home, even though I provided documentation from contractors stating that my home was in good order. Think Insurance's solution was to set me up with another company that was more than double of what I originally paid. You can tell that the agents working there are just as frustrated as me. I completely blame the management who I asked to reach out to me at various times. They never did. Terrible management...terrible company. I just switched to a major insurance company and now I am saving THOUSANDS a year for much better coverage. Take the time to shop around and avoid this horrible company.

This guy told me my tags were ready i go to get them and when i get there he is instanly trying to…read morelock up and leave before i get my tags. Cmon carlos ur lacking u just lost a customer. Im taking my business to freeway insurance they are more efficient and dont waste my time

Thank you Carlos for being soo helpful in this stressful time searching for car insurance. He…read morehelped me get the lowest monthly rate. Even with my prior license suspension on my record. Great service, fast process

I had the good fortune of being helped with my policy by Lori O. She took her time and great care…read moreof breaking down my policy benifits due to life changing circumstances. I all my years I have never had someone to be so concerned with my issues. I feel the most important commodity in life is time and Lori O. Took her time and great care of me and my family. I can't thank her enough. Great job by Allstate to have her in their company.

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault

First time purchasing a salvaged car and didn't quite know the process. I came to ALE and they were…read moreable to help me. I had all the paperwork I was just missing the verification from the DMV. First day I came in I paid the fees which were very reasonable and a week later when I was able to take the car to the DMV I came back to finish the process and got the license plates and stickers the same day. My title came in the mail about a week later. Definitely recommend you coming to them.

¡Hola! Permítanme contarles mi experiencia reciente en esta aseguradora. Desde que entré, noté a…read moreuna persona actuando de manera extraña, como si estuviera bajo la influencia de alguna sustancia, caminando de un lado a otro. Pero lo peor fue cuando me dieron la cotización para asegurar mis dos coches. ¡El precio era ridículamente alto! Comparado con la última aseguradora que visité, la diferencia era abismal. Intenté preguntar por qué la tarifa era tan elevada, pero la única explicación que me dieron fue que cobraban por servicios adicionales. Honestamente, no me convenció para nada.

I've had Adriana's insurance for a few months only but I have found them to always be extremely…read morehelpful. Recently needed help with my insurance and Fernanda was so helpful and pleasant to speak with, she eased all my worries and provided me with all the necessary information

Got a quote from Eduardo & Ricky helped me get locked in. Super awesome guys and service was…read morefantastic! Had a few questions and so I called and got answers on the spot and even a call back! Keep it up guys! Forgot the woman who helped me on the phone but everyone is great.

Hayward reached, via text (which I love) after I submitted a request for a quote thought the…read moreFarmer's website. My sisters recommended Farmer's and I am very glad that I did. Hayward is available via text 7 days a week. He answered all the questions that I had, walked me thought the policy and was nothing but kind, professional and polite. This is the first time I've used insurance with an agent and I would highly recommend him.

I requested many quotes from a lot of car insurance companies but Hayward was the only one to…read morereached out to me via text (no bots or automated texts) which made my experience the best. He gave me the best policy which was godsend. Hayward is available every day. I texted Hayward throughout the process where he was able to explain my policy in detail and answered every question I had. Hayward is very professional, courteous, and is always there whenever I have questions. Thank you so much for your service! I'll be sure to recommend you to my friends and family!

The customer service at Awesome Insurance is the best! I…read morealways do my auto registration renewals with them and they are super fast ! The people in the office are very nice and helpful. I highly recommend using Awesome Insurance for all of your insurance and DMV needs.

Rocio did a great job - she was fast and thorough. If you are looking for great customer service…read moreand honesty, AI is highly recommended.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I have been with KCAL Insurance for decades, and I have always had a great experience…read more Jessica is knowledgeable, professional, and highly experienced in her work. She answered all of my questions, addressed all of my concerns, and always responded to my emails and messages within 24 hours. I highly recommend Jessica to anyone looking for excellent insurance service. She truly cares about her customers and provides outstanding support. Thank you, Jessica, for your excellent service. Keep up the great work, and God bless you!

I had an outstanding experience working with Barbara Lin. She is professional, courteous and very…read moreknowledgeable in Medicare program. Once insurance option is selected, she completed my application form in no time and handled / explained everything with incredible efficiency. I highly recommend her to anyone looking for an honest and dependable insurance agent!

Great services, Xochitl was very informative and helpful to me when I needed assistance regarding…read morecertain plans. Was very patient with me and was very detailed. Excellent customer service.

Xochitl was so nice and helpful with getting me started with car insurance! She didn't have a…read moreproblem looking into several insurance companies to find me the best rate. Called for a quote and was insured in the same day! Thank you so much Xochitl!!