Copy/Pasting my review from early 2018 for Kiri from when she was working at a different salon. She…read morehas since gotten her own salon-studio space! --- I am anti-haircuts! I've always hated hair cuts. And thus, I've rocked long hair for most of my life. Unfortunately though, going for over a year using the cheapest shampoo I could find and not really taking care of my hair results in damage, and split ends, and generally unhappy hair. Luckily, I found Kiri! She was absolutely wonderful! I'll admit I didn't understand half of the things she was telling me and I would just mumble along with "Uh-huh... sounds good... let's do that!" LOL (yeah, I'm a guy, so sue me - I barely know what shampoo is, much less what other products to use). Kiri did a treatment to help with the damage that I had done to my hair from the harsh shampoo I had been using, along with a treatment for my beard before she began the cut to remove all the split ends. I was super happy with the results! And with Kiri's help, hopefully I can get my hair to grow longer now that it is on its way to being healthier. Kiri was super friendly, professional, and helpful! I'll definitely be back the next time I need a trim.

Amazing! Great communication, attention to detail and professionalism. Kiri is an artist who…read moresincerely loves what she does. She was so patient with my 11 year old daughter who wanted colored tips. My daughter was very particular about her hair and Kiri took the time to make sure she would get the expected result. And surely, the hair came out perfect. My daughter was thrilled and so was I. The color blending was impeccable and the shade was exactly what we asked for. Kiri's salon has such a warm and welcoming atmosphere. She really takes the time to make sure you are comfortable and relaxed. It's more than just hair, you feel pampered! We will most certainly be back!

Like the other one star review said- don't do it. Her technique does not pull blonde hair well- and…read moreI have details... (Why did I go to her in the first place? I'm new to SLC and didn't have a hair stylist.) First of all, I have a dirty blond/brassy natural hair color... i.e. EASY to pull blonde because it's already very light overall. I have NEVER had an issue and I've dyed my hair as blonde as Paris Hilton before and have dyed my hair for 15+ years with many sytlists. I waited to go to a different stylist to confirm if it was my hair or Kassi before I posted anything. Turns out, it was Kassi and I know exactly what she's doing wrong. And a $500 lesson (yea, ouch). I went to Kassi twice. The first time she was working on someone else first and she pulled a VERY orange blonde. This made me nervous but I reasoned with myself 'well that lady had very dark hair'. So I went through with the appointment (mistake 1) and she wasn't able to pull my hair blonde (more like a semi-brassy color that you could barely see). I went back a second time just figuring that she needed to get to know me and my hair (my second costly mistake). My hair literally looked worse than when I arrived. I was so shocked and unhappy that I said my hair looks bad- there is no blonde and you're making it more cooper. She was even perplexed and AGREED and could not figure out why my hair didn't pull blonde (yet still charged me the entire cost of the appointment)... "yea, this isn't the color I was expecting either. Maybe it's because of your Brazilian Blowout, I had the same issue with another lady. We could try again at another appointment". So you want me to pay you another $250 to "try"? What? Also, I've been getting Brazilian Blowouts for over a decade and never encountered this issue (and haven't gotten one in over a year which is long for me) so I thought geez, maybe she's right because my hair is soo easy to pull blonde and it's not working. So I made an appointment with a different stylist after asking around (wish I did this initially). This new stylist literally had NO PROBLEM pulling my hair a super light pretty blonde. It was so easy she actually toned it darker so it'd mix well with the rest of my hair that she was dyeing (to correct Kassi's work). I was telling her the issues I was having with Kassi and she was able to point out (before she even touched my hair) what Kassi was doing wrong: 1. She uses Saran Wrap instead of foil. Foil keeps your hair moist and warm, thus allowing it to process. 2. Kassi's dye is thick and almost clay-like. It quickly dries on your hair under the Saran Wrap and your hair becomes this very dry stiff thing and the dye is literally flaking off. The new stylist explained to me that when the air hits the dye and it dries that like, it's no longer processing your hair. So Kassi was literally not processing my hair- what I paid her $500 to do. So I sent her a text (you're welcome) giving her the information for WHY my hair wasn't pulling blonde (this is really basic technique and it's concerning she doesn't know it, especially considering my new stylist pin pointed this before she even touched my hair). I also told her I waited until I went to a new stylist before I said anything to be sure it wasn't my hair and it was actually her technique. She might want to tell her other client whom she also blamed the Brazilian Blowout on that it's not that at all. I asked her if she would consider refunding part of the service since she wasn't actually processing my hair (and now I'm paying someone else to cover what she did). She never responded. Classy. So anyways, it was a $500 lesson, but hopefully Kassi honestly listens to my text and goes back to same basic 101 dye classes. I'm still shocked at the struggle. LOL. I've included a picture of my hair after the SECOND visit to Kassi so you can see how truly horrible of a job she did (remember, I was going for BLONDE). It's honestly shocking. The only good thing to come out of this is I found a REALLY good stylist that is LESS expensive than Kassi. I have her contact info if you're looking for a hairstylist like I was and don't want to end up like I did!

I found Kassi here on Yelp. I needed help with my $8 boxed color looking hair (I'd been sporting…read morefor some time.) I liked the fact that Kassi has posted tons of pictures of HER work...whereas others post magazine pictures? If you're good...you're NOT afraid to show me your work! Right??? I took a leap of faith and made an appointment. I can't tell you how thankful I did! Here are a few reasons why... 1. From the "bajillion" pictures of her coloring expertise, I could tell she KNOWS how to take coloring to the next level. 2. She took the time BEFORE my appointment to know what I wanted, liked, dislikes, she even wanted examples to show her. Wow...she actually cared even before I met her in person! 3. Professional and polite. Truly a delight to chat with for the time I spent with her. 4. The atmosphere is the awesome and uplifting. Completely chic! I give it 5 STARS ALL AROUND! Trust me...you won't be disappointed.

I love getting my hair done by Irina. She comes to Los Angeles often to see her clients here. My…read morehair never looked as good. Her services are impeccable! I highly recommend her!

An amazing stylist, always trying to please her clients, using the most recent and best quality…read moreproducts. I definitely would recommend her!

Saw Avalyn again this morning for a haircut. I love that she listens to what I'm looking for and…read morethen explains what she can do to achieve that look. I came in for curtain bangs and piecey layers and that's exactly what I got. And I'm still sooo grateful for her talking me into growing out my grey hair a couple years ago, I constantly get compliments on it!!! She's the BEST!!!

I've been looking for a color specialist closer to home and I'm happy I booked with Salon K. Tara's…read moreskills and the final product exceeded my expectations. I also appreciated the price transparency via text prior to my appointment when I made a booking error online. Highly recommend Tara for both cut and color!

Great salon, nicely decorated and comfortable. Staff is caring and knowledgeable. I recommend!read more

Loved Alie. Colored my hair just how I asked and did it all in a timely manner. My kind of…read moreservice!

If I could give more than 5 stars I definitely would! I was desperately searching for someone local…read moreto do my highlights. I am very picky about who does my hair and I was so happy to find Julie! She did such a great job with my hair, I absolutely love my highlights and the cut! I brought my daughter for her first haircut too and I was surprised that she enjoyed every minute of it! Julie is the best, her professionalism, positive energy and creativity made me want to count days to come again! Highly recommend!

She did a wonderful job on my color and cut! She listened and did a what I asked and is so…read morefriendly and patient.

Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

Let Em work her magic on your hair. I decided to go grey almost 8 years ago, and she mixes the…read moreperfect toner to keep my natural hair color looking bright and neutralize any brassiness without damaging my fine hair. (Check out her InstaGram page to see her amazing work with color!) She provides the perfect cut for my very curly hair which I mostly wear straight. When I let it dry naturally, it looks amazing too. During this visit, she added some long layers to add movement and bounce. My hair is so healthy and looks amazing thanks to Shades By Gray!

When I moved to the area 2 years ago, I was so nervous about finding a new stylist because I had…read morebeen using the same person for 20 years! Fortunately, Em was the first person I tried, and I never looked back. I have naturally curly hair, and she gives me lots of movement that works whether I style it curly or straight. She is a perfectionist! Her space is quiet and relaxing which is an added bonus for me.