We loved our stay at the Omni Amelia Island Resort &Spa. We were greeting by smiling valets who…read moreunloaded our car and had our luggage delivered to the room. The staff is really amazing, very friendly and professional. They really set the tone for our stay. Afternoon treats in the lobby are a very nice touch as are the doughnuts in the morning. The rooms have just been updated and are terrific! Several reviews mentioned outdated rooms, well, no more! The bed was new and fantastic. The bath is nicely appointed with a good shower. All rooms open up to the pool and ocean with nice breezes and views. You may want to consider a room on an upper floor as the socializing outside is easily heard on the second floor and tends to go on after midnight. Speaking of the pool area, the expansive, terraced space contains several fire pits/ fireplaces and sitting areas. Rows and rows of lounges are terraced around the swimming pools. A hot tub and splash pool round out the waterworks. Well, the Atlantic Ocean is there, too. A nice poolside bar with seating and cabana service adds to the resort. On the property you will find several upscale shops and restaurants just a short walk or trolly ride from the hotel entrance. Everything you need or could want is in the resort grounds. We enjoyed the live music in the Surfcaster bar off of the lobby several nights. A fun, relaxed place to converse and imbibe with friends. The ladies in our group enjoyed a luxurious afternoon at the spa. They proclaimed the massages to be the best ever! We learned that because of the recent crackdown on immigration, that the process of approving international staff has caused the resort to be significantly understaffed. For the most part you would never know as the staff was very attentive and welcoming as I mentioned. The one place where we did notice a subpar performance was in the maid service which we did not receive two days on our visit. Given the circumstances, we just rolled with it. We will definitely be back!

We stay here every year due to a conference not by choice. It is trying to be super fancy but the…read morecost is way too much. The pro is cleanliness. The cons are everything else. This time we stayed in the villas. The villa is utterly cheap and terrible. The bedding is uncomfortable. The TV guide is challenging and the location is far from the main venue. The shower was ice cold all the time and the front desk never sent anyone over despite asking twice. The shuttle comes rarely and they chose to do road construction during a pickle ball tournament and conferences mid summer. There is a weird animal print rug on the floor. Access to the beach and the numerous pools are the only benefit. However bring your own pool towels.

My family and I used to love coming here for years…read more There have been rule changes over the past few years and most recently there was a poolside dress code implemented. My sister and I were dressed in average bikinis for women in our early 20s (nothing too cheeky or revealing but skin was showing). Staff were very quick to politely tell us we were not up to dress code. The staff was polite about it, but the rule itself is old fashioned and not at all with the times. As a young woman its NEAR IMPOSSIBLE to find a quality modest bikini that doesnt show a little butt. Out of touch rules that disproportionately affect women. Very disappointing to see the sexist turn the ocean club has made.

Amelia Island Plantation is a 1,350-acre Florida beach resort. My husband and I stayed here in…read moreearly December and the weather was surprisingly nice, although not nice enough to swim in the water. The area is very remote and quiet. At the resort there are acres of villas, a 3.5 mile strip of private beach and they are completing a second hotel by the end of 2012. The resort does offer a shuttle service so it is easy to get around the resort without jumping into your car. The resort provides many amenities including a spa, gym, hotel pool, restaurants, tennis courts, golf, a few shops. I used the spa during our visit and was disappointed at the lack of amenities at the spa. I was expecting to spend several hours at the spa, but there was no jacuzzi hot tub, steam room or dry sauna so once my spa service was finished I just showered and left. The spa should reduce their prices if they are not going to provide any of these typical spa amenities. I also worked out at the resort's fitness center during my stay. The gym was small, but had a decent selection of weight machines and the cardio equipment included built in tv sets. The locker room amenities were pretty much nonexistent so I ended up not showering in the locker room and took the shuttle back to my room so I could shower there instead. Overall, we had a nice and relaxing vacation and enjoyed being lazy and getting room service, but the area was just a little too quiet for my taste. I would only consider returning to the Amelia Island Plantation if they update and remodel the facilities on-site.

We booked with Mock's via VRBO and two weeks before our stay, Mock's emailed to tell us that our…read morecondo needed repairs and wouldn't be ready in time and offered to rebook in a smaller condo. We let them know it didn't have enough rooms for our family and we needed a refund. They will not respond via emails or phone calls via their answering service and VRBO will not help. SUPER disappointing because we have used Mock's for 30+ years in Amelia Island. Not sure what else to do except have attorney involvement.

we received an email the day before we were to arrive from Mocks stating the condo was unavailable…read moredue to a construction stop order. we reserved the condo in February. Mocks sent us a couple of other options from other rental agencies. none of these would work for our family since few were unavailable for July 4th week. I asked when we would get refund . I called the listed number dozens of times and got an answering machine each time with no call backs. I finally called the maintenance line and left a message, still no response . I next called the real estate number and an answering service answered the call. She said she had. not been pain in 3 months for her services. we still have not heard anything from Mocks. I finally called my credit card company and hopefully we will get a refund. This was a terrible experience and would run from Mocks.

Well furnished unit…read more Modern and clean; Full kitchen w/ washer and dryer Ocean views and more; Secure gate access parking; Walking paths thru the trees.

I had some business in Jacksonville so my wife came with me so we could make it a getaway weekend…read moreon Amelia Island. I've always wanted to go there so I wasn't going to let this opportunity get away. So I investigated the VRBO. Rentals instead of a hotel. Guess what? I love this program. For a few bucks more you can get a condo with all the comforts of home. It was a last minute booking and they upgraded us to a two bedroom penthouse unit. A couple of advantages. If you get hungry at night, just go to the kitchen and microwave a snack. Coffee anytime you want it, and if the weather turns bad, you're not trapped in a single room. Just a note, weather was fabulous. We had two balconies to watch the sun rise, or to just have a cup of coffee in the morning. Our building was waterfront so it was a very short walk to the beach. They have a pool also for those who prefer a pool instead. We used both the beach and the pool. The complex is gated so it's pretty secure. They provide beach chairs and umbrellas at no additional cost. There's a supermarket just up the road so we stocked up on food and snacks for the weekend before checking in. Overall it was FABULOUS and we already have plans to go back in the winter. Just for the record I'm really starting to hate snow.. Sorry. I suggest Amelia Island Surf & Racket for your next Florida vacation, you will not regret. Just do me a favor , don't go in February, that's when I'm going and I don't want to lessen my odds of getting that penthouse unit again.

Ornate, luxurious, top notch service, everything you'd expect from a Ritz property…read more Lobby bar - A beautiful living room for hanging out during the day. We arrived at the Ritz too late for dinner anywhere but the lobby bar. Enjoyed several sushi rolls with drinks, each one imaginative fresh and tasty. But some event had recently let out and the lobby bar got crowded and LOUD. I mean over 100db loud (measured). That's the equivalent of enjoying sushi while jackhammers are crushing concrete all around you. Whoa! Ocean front one bedroom suite - Plush, large, comfortable. Curtains blocked most light, but the bright morning sun still peeked in around the edges. Comfortable bed and plenty cold for good sleeping. Two huge TVs. While the only premium feed provided is Netflix, the cable box had been lowered behind the TV in the living room such that it was simple to plug in your own device. If this is by design, kudos to the Ritz. If this was accidental, we feel very fortunate. Awesome to have a second half bath, wish that was an option at more hotels. The main bath, very roomy, with a huge dressing area, was a little odd in that, while there was a door to the toilet, there was no door to the tub/shower. Not a big deal, as it was around a corner providing a little privacy, it's still a weak design decision. Huge balcony with ocean front views that go on forever. A few chairs and a table, but a bit under furnished. Still quite a treat for the view, breeze and privacy. Never even slightly tempted to leave the property during our stay. Over a 4 night stay, we visited nearly every bar and restaurant option, and never felt like we were having to "make do". Pool - the kiddie pool was closed for renovations, so children took over the main pool all day. If you're not a tolerant direct parent, you're not gonna get in that water, if you know what I mean. Overall the pool and chairs were pretty crowded, so almost worth the premium to have rented a cabana for 8-2 one day. Lots more room and comfort, both lounge chairs and couch seating, TV, snacks and drinks.

The Ritz on Amelia Island is old and out dated. I stayed four nights my bill was over 2,400. I did…read morehave 120 food and beverage charge. The room was very dark. Even with curtains pulled back. The light fixtures in bathroom and bedroom were very dull. The shower was terrible, no water pressure no hot water. Like warm showers for four days. The pillows were flat with no support. I came for a meeting. The food was mostly buffet style and like the shower was Luke warm and not hot. The hotel charges a resort fee but there is really no resort to take advantage of. One pool with a lot of kids. Drinks around the pool started at 20.00. I didn't see any going the extra mile. No little extras for the guests. I would not come back to this hotel again

great location, perfect location for a family reunion. Service was 5 star and very quick for a…read moreminor problem. My family and I have always rented from Amelia Island Getaways and will definitely do so for future events

My husband and I just stayed with Amelia Island Getaways and stayed at 43 Ocean Place for the…read moresecond time. We had a fantastic time, and the condo is beautiful inside and out! It had all the amenities we needed; it was clean, comfortable, and beautifully decorated. The view was unbeatable (see the photo taken from our place), and being on the second floor was perfect. Thank you for a beautiful experience!

Ridiculous. Booked a 3 bedroom, 3 bathroom week long stay online. No problem. 3 days before we're…read moresuppose to come down for the stay I get a call saying the roof is being replaced and the room that I rented will be 85 degrees because the insulation is so poor the A/C won't stay in the room. 3 days before my visit... the week of July 4th... a very busy week. As irritated I was that the room would be uncomfortable, I asked for a partial discount to make up for the experience. The answer was no. They would only issue a refund, they'd rather have the condo unrented. But wait, it gets better. I found another condo, that just so happens to be directly across the street from ketch. The owner informed me that ketch has been working on, and known about the roof since March. It's a shame they would have the top floor condos for rent knowing it would be miserable. A week later and I still have no refund......