THE BEST airport ever! It is so easy and smooth to find everything and the staff are so friendly…read morekind and supportive helpful and sweet very caring and clean and organized plus sanitary and absolutely excellent service! Thank you for your service and patience decorated and devotion to the community I appreciate it so much keep up the best work and thank you for everything! You all deserve raises and treated well and love I appreciation! You're the best airport ever I wish every airport was like this one! Happy summer everyone! From Lauren

The good: The people that work at Jacksonville airport have always been friendly and helpful…read moreacross the board. That applies everywhere. It's a fairly easy airport to navigate and typically get in and out of on any given day. There are solid restaurant and shop choices while you wait. The bad: There's less direct flights than you would find at other Florida airports like Orlando or Tampa. On a recent visit, we were going away for 5 days, and wanted to park in economy parking. We used the website, saw that it was only at 85% capacity, arrived very early, saw open spots in economy parking but all of the lots were shut down. We had to move to short term which is much more expensive and there's zero guidance as to where parking is available and the guidance given is wrong. This made for an en extremely stressful experience trying to make our flight. I can't imagine how tough it must have been for those flying out later that day.

Flew Delta back from Jamaica with a layover in ATL (still not sure why we flew past JAX, but…read morewhatever). I like that Delta offers free TV, movies, games, and even headphones; huge plus. I got to catch up on my tv show! Snacks were standard: water, soda, chips, and Biscoff cookies. Overall, Delta continues to be one of the better airlines I've flown. Reliable, comfortable, and solid service.

Flight attendants are out of touch! Super slow snack service so the back end of plan received…read morenothing. Then there was a weather delay at the end destination, so the pilot flew in circles for more than 40 minutes. Still couldn't land so the plane was rerouted to another city. Still no service after sitting on the refueling tarmac for over an hour. Attendance start a water walk and begin with the front half of the plane-totally tone def that the end of the plane still has nothing. BIG regrets flying Delta Flight 1525. Never ever ever again.

We came here during spring break. It's definitely way smaller than the Norfolk Passenger Terminal…read more It's clean. There's a 24hr vending machine area next door. There are two entrances for the terminal...about 20 feet away from each other. One of the entrances has an Enterprise Rental Car desk right there. The parking lot is not terribly large, but the day we went, there wasn't any difficulty finding any parking. The bathrooms were clean. There is a charging station with cords attached. If you can find a seat near an outlet, take it. There's a small kids area complete with books and toys. The seats are fairly close together...so people and their baggages can make it feel cozier than what some may be comfortable with. We had no issues...people were friendly. I think I and kid #3 made a lot of friends that day. Hahaha. All in all, we showed up about 2 hours before roll call and waited a few hours for the plane to come in from Gitmo. I'm glad we had an overabundance of snacks from our trip down there...we had some to snack on instead of being at the mercy of the vending machines. There were some hot items in one of the vending machines with a microwave right next to it....pizzas & burgers were in the machine. Nice little terminal and can't complain for the cost of traveling Space A. Also, no free Wi-Fi (like we had at the Norfolk Passenger Terminal).

Everything was pretty smooth with my check in at the ticket counter and my escort to the gate,…read moreFabian's, was super nice! Looking forward to a great flight and time with my sister!

I can't say that my experience was good or bad. It was just okay. I have not flown with Southwest…read morein a long time so I thought I would try it and see. I flew up front and paid extra for the extra leg room and that was nice but it wasn't that much of a difference for the price I paid. The staff were semi friendly. I will say the tiny package of wedding cookies were pretty good and the pretzels were better than most that I have had on a plane. The whole experience was okay, nothing special. I don't know if I would fly with them again.

Free ice cream, professional service, smiling faces. Couldn't pick a better FBO to stop at. Darla…read morewas awesome helping us streamline services for our customers and providing great food reqs

Jacksonville Executive is a mid size airport that accommodates small private planes as well as…read morecorporate jets. It is perfectly located between downtown Jacksonville and Jacksonville Beach. And next door to the Blue Sky Golf Club. As we travel and stop at different airports, it interesting to compare what each FBO offers. JAXEX had a nice lounge with tv for us to hang out while we waited for an Uber. Since we were getting gas, there was no charge for leaving our plane overnight. Since we were staying a night with my sister, it was nice that there were carts provided to carry our bags from the plane to inside. A bonus was homemade cookies at the front desk! When we got ready to leave the next day, my husband was able to take my sister up for a fly over the beach and then pull right up to the door to let her out. I am looking forward to returning to this airport for a longer visit.

This was my first time using any type of offsite parking for airports. Wally Park offer shuttles to…read moreand from the airport. The price is less expensive than onsite airport parking at $12.95 a day. I was staying for two weeks and with taxes and fees it ended up being $230. The staff was helpful.

Went to make a reservation and promotional rate disappeared and all kinds of additional fees…read moreappeared...very sleazy pricing...had had good experience in the past....not this time...cancelled and went elsewhere.

We hired a sprinter van for our party of 13 this weekend and our service was great! We got a…read morecourtesy call the day before confirming all details, and our ride arrived on time with updated when they were on their way. Our driver was awesome and also drove carefully despite other vehicles not using any courtesy. We felt safe and cared for. Thank you so much for a great ride for our group!

Extremely personable, on time, and very accommodating. Cars were clean and driver helped us with…read moreeverything. Great experience!

Simply wonderful, smooth landing, exceptional transportation and hospitality- no fatigue or…read moreanything, door to door service from tar mac to hotel. Has to be the smallest airport I've ever been to! But well traveled by locals and private aircrafts.

Do not use, the HERTZ location in the new FBO. They are either incompetent, or outright crooks. I…read morehave spent 6 months trying to correct fees they hit me with, after they handed a car I had rented for a week - to another client (or a buddy?), who drove the car to Orlando and dumped it at the airport. FBO management has been made aware (Brian Echard), FB City management has been made aware (Nathan Coyle), yet still the issue is not resolved? Absurd.

A great service. Wayne and his team are very professional courtesy and they are there when you need…read morethem. My son and sister in-law used AirPort Express recently and loved their ride. Yep a 5/5 definitely someone we highly recommend.

Don't buy into the friendly exterior. Wayne seemed truly great until I told him, with my thanks for…read morehis efforts, that I was going to book a less-expensive option. Wow, did he flip! He started spouting all kinds of nasty nonsense to scare me away from other options--including that I'd probably miss my flight... and even that I might get sexually assaulted in the car!!!--and then he hung up on me. It is absolutely unacceptable to prey on someone's vulnerability as a way to scare them into using a service. And the fact that he seemed exceptionally courteous but only until he lost a sale, is truly disgusting. Don't trust his facade. He's awful.