Staff is friendly and helpful. There always seems to be plenty of staff in the store to help their…read morecustomers. We are new to the East Side and renovating our first home and visit this place weekly haha. Only downside- not a huge selection compared to other major stores.

Anything but the helpful hardware folks! Why worry about selection or value if I can NOT get…read moreservice or help. I walked the entire Irvington Ace store at 1025 N. Arlington Ave. in Indianapolis, Indiana and never got asked if I needed help. Typical. It was that way when the former owner had the store.Nothing has changed. If you are of the female gender, you will be asked if you need help and get help. I know this because I personally took note of it in the store and who got help and who did not. This store is about 2 miles from me. I now spend the money in gas and drive by it and go 3 miles further to a box store and I get help. I filed a complaint with Ace corporate and was told many things by corporate Customer Care. I was told the regional manager and the district manager would get involved. That never happened. I have received no communication from this particular store.

Nolan is the best! He's incredibly friendly and knowledgeable. It's great to see a store manager…read morethat clearly cares about customer service and simply doing things right. Thank you harbor freight!

Just saw a newer harbor freight in speedway and checked it out as it must be pretty new as I don't…read morerecall seeing it the last time I was in the area. Store was pretty well stocked with many early Black Friday tool promos. Generally the tools on sale are a great deal the non sale items will be a good deal unless that item is on sale at a different hardware store. I have had good luck with my Bauer electrical tools so I added a new remote radio that can use my existing battery to my collection. They do have a very in depth supply of most electrical tools and an in depth area for car repair tools. Tons of wrenches and sockets as well. Definitely worth checking out if you need a tool or home repair item. Also much smaller so you don't have to navigate a giant big box hardware store. The staff though may not have a ton of knowledge so do you research on what you need before you go. The one item to be aware of is that all the power tools only have a short 90 day warranty and if you want you can pay more for a longer warranty at checkout.

They have been extremely helpful to find what I need, will locate it, and get to the store and have…read moregiven me great gardening and tools advice. An have everything!

I love a family-run, local business and Hedlund's has been family operated since 1929. That's…read morealmost 100 years! They were selling hardware back when Keystone Avenue was still corn fields. Today, the store looks like it has for the last 50 years. Vintage signs still hang out front of the store, always advertising something interesting. Inside, I found the store packed, with shelves filled up to the ceiling. The store is a bit disorganized and cluttered, but they seem to have everything a do-it-yourselfer might need. Prices are reasonable. The clerk asked us if we needed help and later talked a bit about the store's history. Old photos hang on the wall with Victorian photos of the original Hedlunds. We bought chainsaw oil. We've got to trim some trees. Parking is easy and close to the building. Exiting north requires patience as there is a lot of traffic.

Found what I wanted quickly and easily with the help of an employee. The store is small overall but…read moreseems to have a good selection. The staff were friendly and the store was well-stocked and clean. It was a little out of my way, but they were the closest store nearby that had what I was looking for.

I stopped going here because they never have what I needed and always said they were going to have…read moreit the next time. I Stopped in a couple weeks back and was told they would order extra in for me. I was smart enough to call ahead knowing their track record and of course they went ahead and sold the two bags of feed I needed for my minis to the only other person (according to them) that they order for. Do not trust anything you are told here. Always call ahead so you don't waste your time or gas.

Only my second time in a rural king, my first visit was to one in niles Michigan years ago. After…read morespending the weekend down in Madison Indiana with some friends on our way back to Indianapolis the said we needed to stop at rural king. This store is located in Shelbyville Indiana; just off of 74, when you walk into the store there's lots of plants and outdoor activities equipment outside, walk in and you can get some popcorn to enjoy as you walk through. Seems to me that there is just a bit of everything you might need located Inside. A large selection of causal and work clothes, several different types of shoes. The rest of the store has guns, pool, hunting, fishing, and farming equipment. I think if you have a dog up to a horse you might find something you need in the pet section and rural king. Interesting place! Not sure when I'll be back but a good experience

I recently bought a new (I thought was new), RK Performance 450 UTV from the local Shelbyville In…read more Rural king. The next day while going through the contents of the bag I was given at the time of purchase I found the title. It shows the unit as a 2021, being three years old. I'm guessing this is why the cashier said "Hey some one finally bought it!" I thought this was due to the 8,999.99 price tag not including tax. I called the store and asked for the manager. She was nice but said she could not do anything but would have some one contact me. A couple of days later a guy called me already apprised of the situation. I explained to him my issue of paying for a new unit, not one three years old. I suggested a refund based on depreciation. These units depreciate 15 to 20% the first few years according to the market. Since I was the first purchaser I suggested one years depreciation which would be 1,400.00. He said "absolutely not". He told me I could clean it up to look new and return it for a refund. One, this doesnt address the issue I bought what I felt was a new unit, not three years old! And two, there was not another unit available. Since this unit replaced my 87 year old Dad's broken down unit, this wasn't much of a option. This would also explain why the engine isnt running smoothly. I was told "the units were very well maintained and that didnt make since". I feel like this has been very poorly handled by Rural King, and I am surprised they would handle it this way. I will never return to Rural King, not even for their free pop corn. Lee Pope

Great service both employees couldn't ask for more thank you. Great value with 40 present off.read more

I got the paint I needed for my living room here. I did all the research first, thank goodness…read morebecause the 2 kids behind the counter were no help at all until I asked where the extra paint rollers were kept..then I got an "over there" with a pointing finger. I stared at colors for about 30 minutes next to a lady who had been there when I walked in. Nobody asked us if we needed help. We ended up helping each other, and it worked out well. Go with a list, because I left the store with the paint and no stir-sticks...which they didn't even offer me at check-out. This was back in October, so I'm not sure if things have changed. I past by the store yesterday and I remembered I forgot to YELP.

I knew exactly what I wanted to buy after doing extensive research including appliance repairmen's…read morerecommendations on YouTube. I bought the Speed Queen TR5 which comes with a five year warranty. It is built with steel gears and transmission. It has a ceramic coating of the drum instead of plastic like everyone else does these days. It has no lid lock except during the spin cycle. My old Maytag which wore out after 7 years took five minutes to unlock after canceling the cycle. The Speed Queens do not connect to the internet. To me it's just more things that need maintenance. The TR5 is just a simple, strong, sturdy, commercial grade, laundromat quality washer. That's all I want. Wash my clothes for 20 years like they used to make them. This washer is just that. I walked in at 10 am, confirmed they had the machine in stock (23 were just shipped in which kind of proves it's the correct unit to buy), and made the purchase. The primary reason I chose Grand is because they use their own delivery people, not third parties like the big box stores do. Delivery was inexpensive considering they hauled off the old worn out machine. 100% satisfied.

Matt is knowlegible and helpful; he listens to us, and helps us understand our options. He is not…read morepushy and lets us take time to make a decision. we always have good experience at Grand Appliance at Avon. Thats why we always return and we recommend Grand Appliance to others in Avon as well.

I called to find out if a store closer to us was open( d/t this nice mini blizzard ":), I spoke…read morewith Andrea and she was the most helpful and lovely person!!! She even called the store manager or GM ( she had me on hold, I heard everything), just to verify they are in fact open! Not many people/ employees would care enough to do that!!!! She needs a raise:)

I love DG and this one is pretty good. Name brand products for less than the big stores. I usually…read morego here for cleaning supplies and household necessities like bleach, soap, toothpaste, brooms, etc. Stopped in this time for some cheap coloring books for my nephews. The employees are always friendly and helpful when you just can't find the Q-Tips.