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    summit aesthetics and wellness

    5.0 (1 review)
    Closed 6:00 pm - 9:00 PM

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    Aestheticians

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    9 months ago

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    San Antonio Eye & Face Institute

    San Antonio Eye & Face Institute

    4.3
    (6 reviews)
    7.9 mi

    Bad experience at this clinic today. I was sent here with a referral from Tricare. When I made the…read moreappointment the receptionist told I would not need my referral letter. I was informed there would be a$50 charge for my glasses prescription which was fine. As the technician, the one bright spot on this visit, is getting me ready for the doctor the receptionist interrupts and tells me that my insurance will not cover the cost and there will be a $330 charge for my visit. I stop my care and go to deal with the receptionist. After I retrieve my referral letter the receptionist consults with billing and determines that they were wrong. I am charged $150( which I intend to dispute with my insurance) for the visit and another $50 for my prescription. The doctor sees me and tells me that she will not give me my prescription without a glaucoma follow up. I tell her I will not be coming back to a clinic that tried to rip me off. I then demand the return of my $50 and the doctor tells the receptionist to refund my money while making a big show of dressing her down. Shortly after I leave I receive a call from the clinic stating they would like to refund $50 of my money. I ask if this is the money I'm already owed or another $50. The person on the phone says it's the money I am owed. I ask why they are calling pretending to be refunding additional money and they immediately seek to end the call. Avoid!

    The doctors at the San Antonio Eye & Face Institute deal in two areas…read more 1. Eye issues, particularly for aging patients (think cataracts and macular degeneration) 2. Facial aesthetics. I don't believe they do surgery at this facility but they do micro needling, botox, and injectable fillers. I can only comment as to #1, as I've been taking my ladyfriend to this facility for two years now. Parking is easy, the lobby is spartan but nice enough as a waiting area, and they do keep to within 20 minutes of their appointment schedule. The ophthalmologist we deal with is the wonderfully named Dr. Relief Jones. He's remarkably knowledgeable, willing to explain complex issues, and does NOT push you towards drugs or surgery while conditions are still manageable with supplements or corrective lenses. Highly recommend their services.

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    Here for a checkup again. Last two times we had to wait an hour even if we were on time for the appointment. We'll see what happens now.
    Here for a checkup again. Last two times we had to wait an hour even if we were on time for the appointment. We'll see what happens now.
    Doing time in the waiting room. This eye doctor would be late for his own funeral.
    Doing time in the waiting room. This eye doctor would be late for his own funeral.
    Nice waiting area, not much to read but the chairs are comfy.

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    Nice waiting area, not much to read but the chairs are comfy.

    summit aesthetics and wellness - aestheticians - Updated June 2026

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