The agent's attitude toward me was unprofessional and unwelcoming…read more Buying a home is a major decision, and buyers deserve equal respect and clear communication. This agent seriously needs to learn how to communicate professionally and respectfully with all buyers, not just select ones.

I'm sharing my personal experience as a homeowner in an association that previously hired Harvest…read moreRealty Development to manage our HOA, so other boards and communities can make informed decisions. In my experience, the way the company presented itself before we signed the management contract felt noticeably different from how things went once they were actually managing our community. Before hiring, communication felt positive and accommodating, but after the contract was in place, their responsiveness and overall attitude toward homeowners seemed to change in a way I found disappointing. Work orders were sometimes delayed, disregarded, or not completed. Communication was not always punctual, and at times interactions with homeowners felt argumentative rather than collaborative. I also had concerns about financial management. From my perspective, some contractor bids appeared higher than expected, and the accounting we received did not always feel clear or transparent. This left me uncomfortable with how funds might be allocated. Important due-diligence notes for boards considering this company (or any management firm): Carefully review the wording of any proposed repair scopes and contract terms. I encountered line items that felt vague to me. Do your own diligence: ask for detailed breakdowns of materials, labor, and contingencies. Obtain multiple competitive bids before approving repairs, and compare like-for-like scopes. Request regular, easy-to-follow financial reports and ask clarifying questions until everything is clear. These are my personal observations and opinions based on direct experience, and others may have different experiences. For any community evaluating management services, I recommend asking detailed questions up front, requiring transparent documentation, and closely reviewing contracts, scopes, and financials before moving forward.

I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

The Lotus Escrow has been very responsive and responsible from the beginning to the end. The Lotus…read moreEscrow team assigns its team members to stay on top of each step and coordinate as a team to follow up through every step to close the escrow without any delay.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

I am writing to express my greatest gratitude and complete satisfaction with my real estate agent,…read moreDiana Wong, for her 5-star services throughout the entire home purchasing experience. Diana is 24/7 available to answer our questions or concerns from day one until close of escrow. Her efficiency, professionalism, and work ethnics are really appreciated, despite all the additional circumstantial challenges occurred during the COVID-19 pandemic. Diana is diligent about coming up with strategies to assist us in preparing competitive offers for the seller. Her networks in 626 neighborhoods is also another key factor for us to win in the house bidding war. Thank you, Diana for your patience and knowledge. I will certainly use her if I need more real estate services again in the future, and I will be very pleased to recommend her to any of my friends if they enjoy a relaxing and effortless home purchasing experience. Let the 'Diana Magic' happens and you will be surprised on the kind of service and outcome Diana is able to provide for you. Kenneth New San Gabriel homeowner

Visited one of IRN Realty's rental listings in Yorba Linda and had concerns with both the property…read morecondition and communication process. The home had several visible maintenance issues during the showing, including damaged screens, missing/unfinished door hardware, electrical switch issues, missing caulking, and general turnover items that did not appear ready for a new tenant. After the showing, I reached out with a professional list of questions regarding repairs, cleaning, and move-in expectations before submitting sensitive application documents. Unfortunately, I did not receive any response by phone, text, or email during business hours. I also attempted to contact the office directly and did not receive a callback. I understand rentals move quickly and no property is perfect, but communication and professionalism matter especially when prospective tenants are expected to provide personal financial documents and application fees. Hoping management can improve responsiveness and property preparation moving forward.

Baldwin Property Management took over managing our condo complex about a year ago. Our previous HOA…read morehad a history of ignoring requests and communication - our place was a mess - so I'm sure many of us were understandably cautious when Baldwin Property Management stepped in, especially after seeing their Yelp Reviews. However, they've exceeded all my expectations. It's refreshing to finally have an HOA that communicates clearly, responds promptly, and keeps us updated on what's going on. Just to list a few things they've done since taking over: hired new landscapers and cleaners, cleaned a stairwell that hasn't been touched in literally a decade, brought out community gym to the cleanest state in years, fixed our garage doors, put water back into our fountains, turned on the gas to our BBQ grills, and installed security cameras near our mailbox. These sound like basic things but these are the things HOAs should do and from experience and from what I've heard, things that a lot of HOAs neglect. Special thank you to Christi Schaeffler, our community manager who I believe has been largely responsible the improvement in our community.

The worst property management. Bad communication. The only…read morething they do good is collecting the HOA fee timely. Avoid it if you can!

My Trieu is extremely honest. I will recommend everyone to use her. I need to keep her in my…read morephone contacts whenever I need to use her. She is a rare gem.

I had a major concern about my Title as I plan to put my house in a Trust. I was completely lost…read moreand confused. My Trieu was one of the nicest, most professional, patient, and capable people I have ever spoken to. She helped me immediately. It's nice knowing some people in this world really take pride in their work. Thank you, My!

We worked with Oscar Chen during a highly competitive market with over 20 offers on the home we…read morewanted. His negotiation skills and market knowledge were outstanding. Oscar advised us strategically, helped us write a strong but safe offer, and ultimately won us the property without overpaying. Communication was exceptional -- fast responses, clear explanations, and proactive updates. He connected us with great inspectors and lenders, making the entire escrow process smooth and stress-free. A truly top-tier agent. Highly recommend Oscar Chen for both buyers and sellers looking for someone reliable, experienced, and results-driven.

Working with Oscar was an amazing experience. From our first conversation, he was professional,…read moreapproachable, and always had my best interests at heart. He was extremely attentive to my requests and explained every step of the process clearly. He responds to my questions even with the amount of tasks he has. His market knowledge and attention to detail made me feel extremely supported as a first time buyer. What impressed me the most was how much Oscar genuinely cared. He treated the whole process as if it were his own, always going above and beyond to make sure everything went smoothly. Communication was quick and straightforward. Thanks to his dedication, I was able to secure my dream home at a very desirable price. I would highly recommend Oscar Chen to anyone looking to buy or sell their home. He is knowledgeable, reliable, and truly committed to his clients' success. You'll be in excellent hands with Oscar!

Remy thank you for fixing my problem,…read more Service was good 10/10 ..... Communication was perfect Keep up the good work :)

We paid $150 in application fees between three applicants, then waited over two weeks with almost…read moreno communication. The only response came from an AI chatbot that couldn't answer our questions or connect us with a real person. We were ultimately denied with a generic explanation despite having a qualified application. The lack of transparency, communication, and customer service made this very frustrating. I wouldn't recommend applying here under any means . unethical

Incredible experience with NorthStar! Very courteous and attentive!…read moreWe have a 4 plex and they have been doing such a great job. Any problems are taken care of and their statements are easy to understand. When they just started, they explained their management style and how are very attentive to their tenants. 4 years later, they're still managing the property and the tenants are happier than ever... so are we! I highly recommend this company for your property management needs!

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

I can't say enough about Gary and his company! I not only needed a current appraisal for my home…read morebut also a retroactive one from a decade before for my records for tax purposes. He was thorough, honest and took his time preparing both of these documents. Always responsive and clear. i am glad I chose him for these projects.

I had Gary help me do a retrospective appraisal and he gave me a very good quote. He works quickly…read morewith diligence and was quite pleasant throughout the whole process.