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    Summit Fireplace Centre

    3.0 (4 reviews)

    Services - Summit Fireplace Centre

    Fireplace cleaning

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    Garden State Chimney

    Garden State Chimney

    5.0
    (27 reviews)

    Requested to find source of mice in my gas fireplace. Ethan was sent to investigate the issue…read more None was found in the fireplaces which he cleaned and plugged an opening in a vent. He went on to check every room in my house for openings and found none. The outside vent was secured with a metal mesh to catch any unwanted animals from entering. He also went upstairs to my attic and found nothing there. The source of the occasional mice visitor is still a mystery but I feel so much better and recommend GARDEN STATE CHIMNEY highly. Excellent service ethic. And even better excellent tech. I highly recommend this company for all your chimney and fireplace needs. VERY FAIRLY PRICED

    Dan at Garden State Chimney is a reminder that there are good people in our world. You will not get…read morebetter customer service anywhere. Dan will help you solve your chimney or fireplace issue with a smile. You will feel like you made a new friend. Dan has gone out of his way, on multiple occasions, to help me with my fireplace. His kindness is unmatched. In the past, he has made videos to help me light my pilot light. Today, he coached me through a fireplace issue, and when I couldn't get it to work, he called me and said he was in my neighborhood. He remembered that I am a teacher and might have the day off, and said he could come by to help. He was at my door in 20 minutes and refused to charge me for the visit. Dan runs his business professionally but with an extra dose of humanity and kindness. I cannot recommend Dan and Garden State Chimney enough.

    Alber's Fireplaces

    Alber's Fireplaces

    2.8
    (26 reviews)
    $$$$

    If you are going to install anything yourself or have someone other than their installer do this…read moreAVOID these people. We bought a ventless gas log set from them. I wanted to support a local business and had naïvely felt that they would stand behind what they sold so I did not mind paying the extra money. I would have been way better off buying it on Amazon or another site online! I already had the gas line so I just needed to replace the old log set. First of all, when my wife picked it up you must sign a waiver that says you have a total of 24 hours to inspect everything. Then they have a clause in the waiver that states it may need "FINE" tuning. They also claim they do not do the installation and support they have contractors that do it, but their website clearly states they do installs and service. I installed the unit and it would run for a minute and turn off. I went to the manufactures website and found out you cannot contact them or get support; you must contact the dealer you bought it from. I called to find out how to get it fixed under warranty. Now even though the website is covered with service and support options I was told they don't do the service or support I needed to call their contractor and schedule a service call. When you call the contractor it sends you back to Albers to schedule the service call ?????? Oh, and that is $300. The tech came out and found out the thermocouple was not near the pilot light, and he needed to take it all apart then move the pilot light and the thermocouple, so they got next to each other and aligned. I have a checkout sheet with the unit that states who built it and tested it, it all says it was all tested and passed. So, I called back again to see how I could get credit for the fixing the manufactures defect. I was now told that since they did not have to replace any parts it was not a manufactures defect in workmanship it was a "FINE TUNING" and therefore it was not covered, and I had to pay the $300 myself. So, I should not expect to pay over $2000 for a gas log set and then expect it to work out of the box. Imagine if you bought a fancy gas stove and one of the burns did not light so you called Maytag and they fixed it and handed you a bill for $300 tow day safter you bought it. Albers sees no problem with this. If I had just bought it from Amazon or another online vendor I could have packed it up and got another one that was manufactured correctly. Instead, it cost me extra to by it and then $300 extra to get it to work.

    Written off as an "impossible" situation or a very expensive option for an electric fireplace…read moreinsert..... Debbie Scognamiglio listened, looked, asked questions and delivered a perfect AND very affordable solution! Debbie also offered an idea for design which was perfect!) I am actually blown away!! The nicest and most customer focused people with whom I've ever had the pleasure of working! I am SO happy I wandered into Alber's this morning! I will find more reasons to work with Alber's. They truly know their stuff!!

    Ember Fireplaces

    Ember Fireplaces

    3.1
    (22 reviews)

    There are a few things you want when shopping for a fireplace. 1) Knowledgeable Sales people 2)…read moreGreat Price 3) Great service during and post purchase. With that said, Ember Fireplace was all those things and more. 1) Knowledgeable sales People - Keith and Martha are like no other. Ember fireplace was the 7th place we visited (because my husband is the type of person that needs to SEE EVERYTHING before making a decision) and there is a DISTINCT difference in knowledge that this pair has versus anyone else. They answered all of my husband's anal questions and were able to provide education above and beyond anyone else. When Keith come over our house for measurements, he help adjust our fireplace design to optimize the air flow and heat from our unit, we didn't get that type of feedback from anyone else when we showed them the design. Genius! 2) Great Price - Beat all other places we went to! 3) Great service during and post purchase - Martha kept us in the loop on timing of our delivery (which took a while from overseas). Keith was fantastic with the install, doing and redoing anything that wasn't perfect, adding stones and being patient with me and I angled them over and over. If you are in the market for a fireplace, and you want people that know what they are doing and are a pleasure to work with, this should be your first and only stop. I'm happy to be done with my fire place, but even happier about my experience with this team.

    Extremely Disappointing Experience…read more I would not recommend Ember Fireplaces based on my experience. We placed our order over four months ago and have received virtually no proactive communication regarding our shipment. The most frustrating part has been dealing with customer service. Every time I reached out to Marta for an update, I was told the fireplace would arrive "next week." This happened four weeks in a row, and each promised delivery date came and went with no shipment and no explanation. Now we've been given yet another estimated delivery date, but there is still no tracking information or evidence that the order has actually shipped. At this point, it's difficult to have confidence that the latest promise will be any different from the previous ones. Delays can happen, but repeatedly providing inaccurate delivery timelines instead of honest updates is unacceptable. If there are manufacturing or supply chain issues, customers deserve transparency--not repeated assurances that never materialize. If you're considering purchasing from Ember Fireplaces, be prepared for potentially long delays and inconsistent communication. My experience has been frustrating and has fallen well short of the level of service I expected for such a significant purchase.

    Summit Fireplace Centre - fireplace - Updated June 2026

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