I have gone To LHFT for the past couple of years. First to improve the pain in my knees caused by…read moreosteoarthritis, then to strengthen my legs prior to knee replacement surgery, and most recently to recover from those surgeries. I received excellent care from beginning to end, from front end staff and PT staff. Their depth of experience is evident and their building culture is pleasant and welcoming. Cale Nichols made coming to PT almost fun (at least I generally looked forward to it) which was important since it usually hurt:/ Without reservation, I recommend LHPT to anyone looking looking to recover from an injury or surgery. PS - you still gotta to the work:)

My child goes to lighthouse. Woke up throwing up so I called 5 hours in advance to cancel the…read moreappointment and reschedule because my kid was very sick. There were no appointments available to reschedule so we were still charged the service fee. I understand cancellation fees but when someone is very sick there should be an exception, so you don't get others sick. The policy is very strict there are no exceptions, and it seems they are always overbooked so rescheduling seems to be limited. I do agree the PT therapist are great minus the desk policy.

I would leave a zero if I could. At the appt with a physicist (?) I was laughed at and accused of…read moresearching the internet for diseases that would fit my symptoms. He was in the room for 5 minutes, but would c!aim in his summery that he spent 60 minutes doing therapy and exam. Now I am a 69 year old lady that can barely walk, use a cane and sometimes a mobile scooter. This Dr described being aggressively attacked by me (I did snatch my papers out of his hands) and then He claims I "stormed" out the door! It seems he was SO afraid of me he said he would never want to see me again! Question is, who do I lodge a formal complaint to about this Dr. For humiliation, accusing and lying this man did, or do I just got look for a lawyer?

I was referred here after I injured my left hand in a rollover accident. Everyone was extremely…read morefriendly and the office staff was quick to answer any questions. My hand had been immobile for about six weeks after the surgery to let things heal properly. Since I play guitar this all scared the crap out of me. Patty worked me hard, but it was all in the interest of healing. I wouldn't have had it any other way. And I can still play guitar, thanks to the great work my therapist did. I hope you never need the kind of physical therapy I did, but this is the place to go if you have to.

Dr. Moss did my total left hip replacement just yesterday, 7/8/26. He's great. He explained…read moreeverything that he would be doing in surgery. Everyone at MWOS was great from the moment we checked in. The receptionist was very friendly and discreet when it was needed. My nurse, Cathy, was awesome She took great care of me, again explaining everything she was doing and why. I needed some special assistance at one point before going in for surgery and she handled it professionally and, again, with discretion. She also took care to include my husband in all conversations as did everyone who talked to me before surgery. The nurse who took care of me in recovery was great! I think her name is Wendy. Made sure I was comfortable and coming out of it well. The nurse who wheeled me out to the car whose name I didn't catch was also very friendly and made sure I was moving correctly when getting into our Jeep. Everyone here was awesome! I highly recommend NWOS and Dr. Moss. I have not had one bad experience there with anyone and am looking forward to having my right hip done there as soon as I can.

I have had four surgeries with NW Orthopedics: both hips, a shoulder and a knee, all total joint…read morereplacements. I've had three different doctors for them and each of them are top rate. Dr Lynch did my first hip, Dr McDonald did my shoulder and knee and Dr Reichard did my other hip. They are all amazing doctors.

Dr. Kent is an amazingly skilled surgeon and after two surgeries I would highly recommend him…read more However, their office is very difficult to deal with. They have the "gatekeepers" you have to work through so you never know if it's them who are making decisions or an actual physician. I never even spoke to Dr. Kent except for the day of surgery. If he's that busy that he can't meet with patients or answer questions maybe they need to cut back on patient numbers. When I had a concerning issue after the surgery I was unable to speak to anyone other than a patient navigator, who is an LPN. I need to know it's a physician making medical decisions for my care, not someone with a limited medical background. No offense intended, but this is life and death when you're dealing with nerve/spine issues, not a sprained ankle.

from the doctors , PAC, Nurses, staff, and everyone else deserve 5+ stars. They care about each…read morepatient as a person and not not a number.

This place is so butter (butta? Buttah?-- I don't know, it's like fetch). Everyone is so friendly,…read morekind, and helpful. When you walk in, it's like hanging out with family (if you enjoy your family, that is). It's an open space so you get to interact with other people who are also doing physical therapy (if you want to interact). Karson and his dream team were the absolute best! I went in barely able to stand straight because of the pain and after just a couple of months am feeling even better than before my injury! AND, as a gift for graduating from PT, they gave me a shirt!

I have a right shoulder torn rotator cuff. I was not happy that I was being charged $60. for each…read moreappt, even when my health insurance was covering the initial cost and also when it's related to the same injury/claim.

As I have gotten older, things are sadly breaking down, plus I can be a klutz sometimes. So I have…read morebeen here a few times. The staff has always been very friendly, and the care I have received has always been great. My knees are glad this place exists. I love also that physical therapy is located here as well as orthopedic providers, so you can get lots of types of care all in one place. I am not always impressed with the way MultiCare does this, but this group does it all right

Great team. Very kind and informed. They have made my PT fun and Dr Blumenthal and staff have…read morealways been very kind.

Rude receptionist, condescending announce I was late but actually arrived right on timeread more

Really not sure what to think. As usual, very arrogant drs. and not personable at all. The dr…read morefinally graced me with his presence 40 mins after my appointment time. This was my initial visit and he walked in and asked so what are you expecting us to do for you? I said I didn't know as I didn't know what all was wrong. My general doc ordered the MRI and he didn't think things were horrible but didn't know. The surgeon PA points to X-rays they took and says well this isn't an easy fix like I'm assuming you think you will be getting. I just sat there because I was there to find out what was wrong. Very strange atmosphere. Very arrogant staff. It would be nice if the tech and the dr could just show a bit of kindness and compassion to their clients.

Moved from Texas in Dec. anticipating having to have foot surgery but under Dr Arenas carefully…read moresupervised, precise,imaged injections,my foot is great! Can walk again and no longer have foot pain interfering with daily activities. He is a great Dr. Conservative, Very personable with great bedside manner. I can't thank him enough for helping me and I very highly recommend him.

I was experiencing pain and discomfort on my right knee. I was able to walk in to see the knee…read morespecialist in the Urgent Care department. Doctor Stowell examined me and quickly diagnosed my condition. The Dr ordered an MRI and prescribed medication for my ailment. I returned a couple of weeks later after the MRI and the doctor reviewed it. The doctor recommended I do not have a knee surgery . Instead he recommended I get a cortisone injection. I have been pain free for about 6 months. I returned several months later for pain in my heal. The examining foot doctor diagnosed plantar fasciitis and ordered physical therapy. The therapist indicated that the fasciitis is a result of chronic tightness in the calf muscle. The therapist performed a muscle relaxation massage on the calf and several stretches. Those exercises worked great!!