It's in a small space just past the Starbucks. If you blink you might miss it…read more They were able to take a pair of well worn and scuffed oxfords that I brought in and get them polished up and looking decent for $7. I'll take that. To address a couple of other reviews, yes, the guys are a bit curt and sarcastic. I took it as part of the charm.

I think it is out of business. Been locked up for quite awhile. When they were open, the service…read morewas great and the shine excellent.

I often recommend OP Shoe Repair to friends and family. They get the work done quickly and for…read morerelatively inexpensive cost. I've tried other places in town and none of them have stood up to this place! Definitely check them out and leave them a review because they're a true hometown establishment that I hope sticks around for even longer.

The quality of my shoe repairs was excellent t, turn-around was quick, and cost was quite…read morereasonable. Will definitely return.

Fine service & repair. Geno's called me to see if the stretch was good. All good thanks. I'll bring…read moremy boots for repair

Have been going to Geno's for years. Very nice place and Geno does a great job!!!…read moreLocated in Grossmont Center across from See's Candy.

The good: nice folks. The not so good. Brought my boots in…read moreand only half the work was done when I picked them up had to bring them back for completion. When I picked them up they smelled like marijuanna so bad I couldn't stand them in my car on the way home. Made my car have a strong smell like pot. No wonder they didn't complete the job.?

Spectacular place! A year ago I splurged on a pair of La Canadienne combat boots. After one season…read moreof heavy wear, the outside edges of the outsole on the heels were wearing down dangerously close to the heel block. La Canadienne customer service is useless when it comes to repair or even recommending a repair place. So imagine my delight to find BKB Leather, in my hometown of Lawrence, KS, on stitchdown.com's list of the best cobblers in the country for boot repair. When I came home for Thanksgiving I brought them in; received excellent customer service on intake, and four days later got my boots back with gorgeous, new, durable soles on the heels of my boots, which had also been cleaned and polished. The proprietor is friendly and obviously takes pride in his work. I will never use another shoe repair place. 15/10 highly recommend.

I brought a pair of equestrian tall boots to the shoe master to have the zippers replaced. I was…read morecharged $285 for this service and it took four weeks to complete. Upon picking up my boots a was disappointed to see loose sloppy stitching, glue being used to hold parts of the boot together, and just overall poor craftsmanship. About three weeks after getting these boots back the repair is separating in places due to the glue not holding and the loose stitches are starting to tear. Also wanted to add that they were poorly re-dyed which I did not agree to. Disappointing because I had heard nothing but good things about this place. Do not recommend.

My favorite pair of casual shoes were covered in stains, but The Shoe Master gave them a nice…read morerefresh. With a combination of materials, including suede, this wasn't a project for me to tackle at home! Thanks TSM!

Have been very happy with the output from Andy! I have had him fix basic heel caps to adding a…read morepiece of leather on two pair of shoes so the metal doesn't cut into my foot and cause cuts. I have only had shoes done here, so I cannot speak up any other work he may do. He is honest about what he can and cannot do, which I like! He is cash only.

Andy recommended a great solution and it turned out perfect. They were done in just 2 days. I would…read morerecommend- thumbs up!

Attitude, poor quality, inferior techniques…read more Lady marked sleeves, sleeves were not even length. Brought back. "Fixed length" by ironing on a heat transfer material inside. Looks horrible. Will not press flat. Ruined this brand new jacket. Her reply was "what's the problem?" Talking over me, loudly, not listening and then hung up on me. I'll never go back.paid $50 to shorten two sleeves. Had to go back twice. The first time one sleeve was still 1/2" too long.

I took a jumpsuit to have a small 1/2 inch hole repaired by the zipper. I had to prepay, $12. I…read morespecifically asked if the hole could be repaired and still look seamless. The lady at the counter asked the seamstress and she stated yes. Once I returned to pick up my item, it was not done seamless and had new damage. I advised that I did not like how it looked. The seamstress came over with an attitude to get my item and pressed it out which did nothing. She said I could leave to be redone, which I declined since was leaving town and needed it done right the 1st time. I asked for a refund and the seamstress agreed to refund me if gave the item back to her, to put the original hole back in it. She then said sarcastically, it was a $5 outfit and I could take her to small claims court. I had been a customer for years at this location with the previous owners.. BUT I do not recommend this unprofessional business under new ownership. 0/5 stars rating

I'm a shoe-lover and when I need work done to them, I take them to Luis. They've moved locations a…read morefew times, but he does amazing work for a reasonable price. I highly recommend!

Incredibly fast repair! Less than 24 hour turn around on a pair of wedge sandals that the sole was…read morecoming apart on. Reheeled the shoes and repaired the sole for a reasonable prices Vladamir is professional and timely.

Excellent. Second time in just to get shoes reheeled. This time it was a black suede heeled boots…read moreStuart Weitzman. They did an excellent job and pointed out the leather appeared lifting off the sole so recommended glueing back for just a few dollars more. Well they did and amazing job and I am very happy. I am glad it is close to where I work where there is easy parking, the venue is clean and organized. You won't go wrong to have your shoes fixed here.

I upset the man who helped me when I pulled up to the front door to drop off my shoes. It was about…read more9:30am and my truck had the flashers on when I parked near the front doors. The parking is non-existing since the street has been redone, causing area employees/residents to utilize customer street parking for the most part, since cars are parked there for hours on end. The man, before even saying hello looked over his eyeglasses and said I could get an $800 ticket for multiple parking violations for my parking actions. After leaving my shoes with him I asked him where parking was located for customers and he said "all over" and became visibly upset about. When I returned the next week, I felt he was still upset or maybe just has bad customer relation skills. Maybe he doesn't like people who wear black shoes...I don't know but I would not recommend anyone visit his store or if you do- wear white shoes.