On February 19, 2025 I sent DoctorBlinds (aka: Window Covering Wizards) $1,038.60 through PayPal as…read morea 60% downpayment on an order to purchase and instal Graber fabric vertical blind vanes and matching valances. On March 21, Brian Baker, the owner of DoctorBlinds informed me via email that DoctorBlinds could not fulfill the order as the manufacture (Graber) had discontinued the fabric I had selected. Accordingly, the order should have been cancelled by DoctorBlinds at that time and my payment refunded promptly thereafter. In lieu of such, Mr. Baker unilaterally decided to attempt to find potential replacements for the discontinued items. He initially promised to bring such potential replacements to my home the following week for my consideration. The promised home visit never occurred however. In fact, over the course of the next two months Mr. Baker repeatedly reneged on promises to either bring or send replacement samples to my home. Frustrated with his lack of responsiveness, I requested a refund several times in followup emails to Mr. Baker. Finally on Saturday, May 3, 2025 I received a small batch of potential replacement samples by USPS mail. Finding none of them to my liking, I so advised Mr. Baker, requested that he abandon continuing efforts to find replacements, and again requested a refund in an email to him on May 5, 2025. Receiving no reply to such, I sent a subsequent email to Mr. Baker on May 12, 2025 reiterating my lack of interest in continuing efforts to find replacements and insisting that I receive a refund by May 23 otherwise I would seek redress through PayPal and other lawful means if necessary As I did not receive a refund by the May 23 deadline I had imposed, I submitted a complaint to PayPall requesting a refund of my February 19, 2025 payment of $1,038.60 through that service to DoctorBlinds. On May 30, 2025 I received an email from PayPal indicating that I was receiving a refund of $1,038.60 as the complaint had been resolved in my favor. It is very disconcerting that it took over three months (February 19 - May 30) and the intervention of PayPal to receive a refund from DoctorBlinds for an order they could not fulfill.

I am sorry that you felt the need to respond the way you did. I was never called and informed that…read moremy blinds were delayed. The only time I heard from you is when I called and left a message inquiring about the status of my blinds. No one ever picked up the phone and always left messages. I was told that the valences would be installed with in a week and I was never called to let me know when they would be installed. I was told that the owner himself was going to install them and they should only be a few days. Turns out I had to call again to find out the status of the valence installation. I paid you in full at the time of my order. No one ever told me that the valences would have an extra charge. Had you done so we could have worked the charge. I have my texts and other correspondence info if you would like to look at it and see how bad our communication with each other is and how I initiated the phone/text conversations all along. I hope to pass on better Karma than you have sent to me. A business owner should never be rude and ignore a customer. I worked for a family business for many years and customer service was something we took pride in. We never would have responded the way you did to me. This order was placed in mid December and when the valences finally came in they were the wrong size. This job was not fully completed until April 12.

I had my plantation shutters installed by Martin yesterday and they look amazing. Through the…read moreentire process of measuring, ordering and installation Martin was so professional and even filled all the holes from the removal of the blinds! He showed me options for my sliders as well and I have ordered again. I highly recommend Martin and M S Shutters for all your window treatments!

Was going to update my review based on a follow up but for some reason it's not here so this is for…read moreall my interactions with Martin and Stacey. Used M&S to install power and manual shades in our new house. Found them thanks to Yelp. Martin came a gave us design ideas and helped us pick our very nice designs. Install was great and they are a pleasure to deal with. Had a small issue with a shade and they responded quickly and went above and beyond. Fantastic customer service. If you are looking for shades working with Martin and Stacey is an absolute no brainer. They are the best !!!

I brought some drapes from my previous home that I wanted altered to fit my new home. I hired Ross…read moreand Bob from Beyond Measure to do this for me. They suggested dry cleaning the drapes first and then we worked out the details. They came by today to deliver and hang the drapes. I'm very pleased with the way they turned out. They were very professional, did a great job and made sure that I was pleased with the results. I highly recommend Beyond Measure and would definitely use their services again. I think their pricing is fair.

Great family business. Very knowledgeable and the best product s. I did my research and this is the…read moreplace to go. You won't be disappointed.

I recently contacted this company to inquire about custom window treatments, and I am incredibly…read moreimpressed by their professionalism and responsiveness. In the home improvement industry, finding a team that actually communicates effectively can be a major challenge, but this company completely stands out from the rest. From the very first point of contact, they were attentive, knowledgeable, and genuinely invested in understanding exactly what I was looking for. Even before completing a full installation, you can easily tell that the owner and his team take immense pride in their reputation and character. They treat your inquiry with the highest level of care and respect, which gives me total confidence in their craftsmanship and reliability. It is rare to find a business that operates with this level of integrity, efficiency, and dedication to customer satisfaction. If you are looking for a trustworthy, high-end company that handles their clients with absolute professionalism from start to finish, I cannot recommend them enough. I am definitely looking forward to working with them moving forward. Exceptional service all around!

I bought blinds for my entire house. This company was top notch and really to a person, delightful…read moreto work with. They were reasonably priced, quality product (lots from which to choose), always on time, and very polite and clean. Really I think their name does them a disservice as one might think the blinds are like warehouse quality but they are not! Highly recommend this company!

Got 3 companies to come out and explain their services and costs. Bringles was the best by far and…read moreselling point was that the owner/seller is also the installer. Loved that he started and finished the job! My plantation blinds look beautiful!

I am so happy we had Bringles Blinds install our window treatments. I can't say enough about how…read morefantastic this company is!! They are top notch! Chris offered the best customer service possible. He was friendly, knowledgeable, and did an amazing job! He is very detail oriented and gets the job done perfectly and quickly! He was never pushy and offered great ideas and prices! Our window treatments arrived faster than we expected, and he adjusted his schedule to fit us in promptly! Communication was great throughout the process! I highly recommend this company and will share my experience and refer them to family and friends. Thank you so much, Bringles!

I ordered plantation shutters and a roller blind. Their decorator was very helpful as well as…read morefriendly. Joe and Corey did the installations. They were very courteous as well as efficient and left no mess behind. I was pleased with the final products and would recommend them without hesitation to anyone in need of their services.

I have had 3 companies come out to give me quotes on new shutters for inside windows. They are by…read morefar the best on coming right out, quality, and price! I have ordered my new blinds and will update after the installation. I had 1 company quote me over 8k, another was closer to Beautiful Blinds price but wanted full payment in cash up front, no credit cards either! Yeah that made me very nervous. Who would do that! I paid 50% down by credit card to order and once installation is done will pay the remainder for my 9 windows. They were very easy and quick as well to work with. Sharon, a woman I worked with had her blinds done by them and raved about the quality and price. She was right! Doreen

Steven's was able to repair our vintage wooden blinds with new tilt mechanisms and wands in good…read moretime and for a fair price. Very pleasant and professional. I definitely recommend.

I'm recommending with joy Steven's Blinds and Beyond. Fortunately when I bought my new home two…read moreyears ago in Sarasota, the window covering on every window and doorwall in the house Plantation Shutters-just beautiful. However recently one slat became disconnected from the side and the entire shutter was askew. It is known that if one slat is bad, you usually have to replace the entire shutter-ugh, very costly. Called Steven's and he and his wonderful assistant came to my home within a week. After a thorough investigation, he was able to repair and what a relief. In addition he tightened a few weaker slats and in my bedroom saw that the Plantation Shutter door was hung incorrectly.Then he reconfigured the entire side. Although there was a charge for the home visit and a minimal charge for repair, I was so lucky to have chosen Steven from his online recommendations. In the end, I was able to save thousands of dollars because of his expertise, perseverance and generosity of spirit!

I can't recommend this company highly enough! When I first entered and asked about shades, the…read morestaff was extremely helpful and not at all pushy. They showed me many options and answered all my questions. In short they gave me a valuable education in shades. With your help, I found precisely what I wanted. After they were installed, I noticed a mistake in the positioning of the shades and M and M responded immediately sending over a man to look at them. When it turned out the problem couldn't be resolved by repositioning the shades, one of the owners, Janet, immediately offered to replace one of the shades at no cost. M and M wall coverings it's a gracious and honorable family business, something that is hard to find in today's world. Five stars.

We found the perfect Bamboo Weave Grass Cloth. And Love it! Great customer service and wonderful…read morereferences on installers. We decided on The Girls, and Rosemary was fantastic. We will be calling her again. Thanks

I hired Shutter Shop to install plantation shutters & Smart Drapes for my large lanai opening. The…read morequality of their products is excellent as well as the team that came out to install our stuff. Friendly & professional. I definitely recommend the Shutter Shop!

We made an excellent decision the day we decided to hire ShutterShop to manufacture and install…read more Plantation Shutters in my new home. If you like speaking to real professional people when you pick up the phone to call thewm rather than an AI Robot, you've come to the right place. They were always right there to help Or having real people to discuss things during the in installation process, hire ShutterShop. What an excellent experience dealing with them was. I understand this is a local family owned business and you can feel that during the whole process. All this at a great value As far as the quality of their work, everything they did was1st class Our installer Shane Ferguson was a great guy and a perfectionist. My Wife and I are so happy the way everything worked out. Thank you ShutterShop for the great job you've done for us. Chris & Donna Thomas

Wonderful workmanship and skillful contractors .Kevin was very professional and tidy after his…read morecompletion of our new indoor window shutters. Prompt and finished in a timely manner . Thank you so much , We were fortunate to get in on a sale at the time . Totally unplanned but grateful none the less. Larry and K8

I had been having a problem with 2 shades for about 6 months now. Brian is the owner of the store…read more They came out numerous times, and he was trying very hard to fix the problem. Finally after so many times, he surprised me today and sent out Ray, and he replaced the two!! Thank You... I pray these all last for a very long time....You are awesome! GREAT SERVICE, and very kind help