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    East Ridge at Cutler Bay - Dead roaches in the dining rooms where residents are eating. THEY NEED TO GET RID OF MIKE THE DINING MANAGER HE DOES NOT CARE

    East Ridge at Cutler Bay

    3.3(19 reviews)
    2.7 mi

    East Ridge has been great with my mom. Alan and his staff on…read morethe Assisted living have taken very good care of her in this difficult transition.

    The treatment received from East Ridge Village at Cutler Bay, specifically from the individual…read moreidentified as Tailenis León, toward my mother has been completely unacceptable and potentially negligent. My mother was admitted to this rehabilitation facility after suffering two ischemic events. While under their care, she developed a cardiac complication that required an emergency transfer to the hospital. Several days later, once she was stabilized and medically cleared for discharge, the hospital attempted to coordinate her return to the facility so she could continue her rehabilitation treatment. However, the individual identified as Tailenis León repeatedly refused to accept my mother back into the facility. The hospital attempted to contact the facility multiple times, and the response was always the same: refusal, without a clear explanation, without communication with the family, and without assuming responsibility for continuity of care. It is important to make clear that my mother was originally admitted to the facility in a much more critical medical condition than the one she had when the hospital attempted to readmit her. Despite this, the facility refused to accept her back, even though there were available beds. Tailenis León never spoke with us, never returned our calls, and when we personally went to the facility, we spoke with one of the staff members, who expressed surprise at the refusal, stating that they had patients with conditions far more complex than my mother's. As a direct consequence of this decision, my mother lost access to her intensive rehabilitation program, which has seriously affected her neurological and functional recovery. Interrupting therapy after an ischemic event can have permanent consequences. The lack of communication, the repeated refusal to readmit the patient, and the absence of explanations constitute conduct that is highly questionable from an ethical, medical, and legal standpoint. We are currently evaluating legal action for possible negligence and patient abandonment, as this decision has directly impacted my mother's health and quality of life. This matter will be brought before the appropriate regulatory authorities and legal representation in order to determine responsibility.

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    East Ridge at Cutler Bay - A ALBINO ROACH ON THE STOVE IVE NEVER SEEN ONE TILL I WORKED HERE THIS IS DISGUSTING SAVE UR GRANDPARENTS FROM THIS PLACE

    A ALBINO ROACH ON THE STOVE IVE NEVER SEEN ONE TILL I WORKED HERE THIS IS DISGUSTING SAVE UR GRANDPARENTS FROM THIS PLACE

    East Ridge at Cutler Bay
    East Ridge at Cutler Bay - Three Palms at East Ridge

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    Three Palms at East Ridge

    Sunny Hills Assisted Living Facility of Homestead - In house beautician

    Sunny Hills Assisted Living Facility of Homestead

    5.0(4 reviews)
    8.2 mi

    A trusted and caring place : We have had the privilege of having our mom as a resident at Sunny…read moreHills. The genuine care, attention and quality of life opportunities they have provided her are truly amazing. The administration, Ann Richards RN, Manager, has always kept us alerted to any changes or concerns, has provided expert advice and resources and has always made herself available. I visited many ALF before placing my mother at Sunny Hills, the facility itself, is beautiful, the nursing and activity staff have made my mom feel welcome and cared about, motivating her to take meals with her assigned table mates, do chair yoga, enjoy happy hour, monthly outings. The maintenance staff has responded to all her extra requests, like hanging her curtains. 100% of the staff are friendly and seem very content with their work and go above snd beyond their roles.thank you from the botton of our hearts.

    I wish to extend thanks to Ann R. And her excellent staff for their assistance with my father. The…read morefacility is host to dining, community, activity, barber/hair dresser and medical prescription support. I recently visited the site and enjoyed an atmosphere that was warm and inviting; the activity calendar provides for activities and entertainment- on the day of my visit enjoyed a musician / singer. Dancing and singing was actively encouraged. After the dance concert enjoyed easy-listening piano played in the common area. The visit to the facility was an absolute delight. To the staff of Sunny Hills Assisted Living Facility, truly thank you all.

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    Sunny Hills Assisted Living Facility of Homestead - Mothers Day celebration 2025

    Mothers Day celebration 2025

    Sunny Hills Assisted Living Facility of Homestead - Her own key, Independence with loving support

    Her own key, Independence with loving support

    Sunny Hills Assisted Living Facility of Homestead - Her own studio with private bathroom

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    Her own studio with private bathroom

    MD Senior Placement Solutions

    MD Senior Placement Solutions

    5.0(2 reviews)
    3.0 mi

    Cynthia and her colleagues at MD Senior placement truly have hearts of gold! Cynthia went above and…read morebeyond to help our family find an Assisted living facility for my father after he was unexpectedly hospitalized and placed on hospice. She listened with genuine care and empathy to our situation and helped us navigate each obstacle with care and understanding. She guided us with confidence and compassion to help us find the right fit ALF for our family. We would have been lost during this process without her and we are forever grateful to her kindness. Thank you Cynthia and team for everything.

    When my family and I began searching on our own for a clean, reputable and caring assisted living…read morefacility for my ailing father, we ran into all kinds of obstacles. This is until we began working with Gysenia and Maria at MD Senior Placement Solutions. Their humanity, genuine concern and empathy for the well being of my father was something that I never knew still existed in today's world. What a Blessing they have been, they helped us to locate a wonderful and caring home for my dad. A place where he will be taken care of with love, respect and true care for the well being of their residents. For me to thank Gysenia and Maria will never be quite enough, what they did for our family was nothing short of miraculous. There's no need to go anywhere else for assistance, they will not let you down. Thank you Gysenia and Maria, my family and I will never forget you both! Dennis Muniz

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    MD Senior Placement Solutions
    MD Senior Placement Solutions - "Guiding seniors to their perfect place, with compassion and care."  An Assisted Living. Independiente and Memory Care Placemebt Agency

    "Guiding seniors to their perfect place, with compassion and care." An Assisted Living. Independiente and Memory Care Placemebt Agency

    MD Senior Placement Solutions

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    Sun Bay Manor - assistedliving - Updated June 2026

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