Excellent care and wonderful office staff always ready to help…read more Dr. Desai is a great professional and a kind man.

NEW WARNING DO NOT GO HERE…read more Let me start off by saying this place has ZERO regards for their patients. They are quick to bill the insurance for 6 months but still having zero idea what's wrong with me. Making the patient feel like it's their fault for not knowing the underlining cause when trying to advocate for themselves. In the doctor's words "Must be having some type of placebo effect." Which is crazy because no other medication made a difference in my health but after begging the doctor to just put me on fluconazole ( prescription for valley fever ) I started to notice a difference in my health no more fatigue , no more migraines, and no more achy joints. Explained this to the doctor they had speak to me due to my doctor going on vacation. He was ABSOLUTELY RUDE , inconsiderate to my health & well being. I had blood work done total of 2 test , One test came back positive & one came back negative. Instead of looking further into this he Argued with me about what else I could do to see what's going on. In his own words "You didn't make an appointment this is free help. I'm late to my next appointment so?" I've been to the emergency room for this same issue multiple times . Paperwork stating they do see an issue / inflammation & to Contact my primary care doctor. My health has only declined with this facility & the lack of care. Only recently after begging the office manager to look into this. The doctor starts semi listening because now he's upset that I made a complaint. In 2022 I was diagnosed with valley fever, Come to find out I might have it again. I've been in their care for multiple months and my health only declined due to lack of care. They are quick to turn around and make you feel like you're the issue if they can't figure out the underlining cause for your visit. When trying to advocate for myself I've had the doctor personally argue with me infront of my wife because he has zero clue what's wrong. As the doctor gets upset because I'm confused asking questions and what's the next step for a health plan. Very quick to pass it off to the next person that has zero clue about my health. Also spoke with the office manager due to the referral department messing up not sending my referrals to the right place & leaving multiple voicemails even having my wife call in. Zero response within 48hrs , so I personally walked in to speak with the manager. Even when the manager called went straight to voicemail. Being said I'm going multiple days without the referrals while the place I needed the referrals for getting booked out farther & farther . Seemed like she cared for the patient's health but when I call in to express my concerns it's clearly not as important as it was when we had spoke face to face. This place needs to be audited because when asking for all of the visits my insurance has paid for they cannot provide it to me. The manager put on notice November 1st 9:46am needed all information. On 12/11/23 Manager could not provide information due to being "Short Staffed" RED FLAG I have still not received all my paperwork. I have been going to west side internal medicine for multiple years now. My father also visits this same facility. As I'm writing this we both are making complaints to our insurance. Save yourself the headache like I did by finding somewhere that ACTUALLY CARES!

Dr.Mac and his team are amazing! I felt so comforted and taken care of! Laura was amazing and…read moreworked so hard to get me in. Cana front desk went above and beyond! Gracie the medical assistant was so helpful! Chanda the office manager explained everything to me and they all were so helpful! This office treats you with respect and kindness! They help and make sure you are well taken care of! Dr. Mak is incredible and will make sure you are taken care of! Amazing office! Thank you!

So amazing to me how many times people in the reviews that they try and drown and talk about the…read morefront office but then they don't deal with their front office... They have no sign treatment plans so that they can manipulate charges. I paid for a procedure to be done, and when the doctor said that I didn't need to have it done the billing department took apart the entire note and figured out what they could try and bill me for without a signed treatment plan. Which is illegal billing practices. This entire organization needs to be audited. When I confronted the facility on their poor billing practices, their illegal billing practices, I was then given a letter stating I could not be seen there because I was verbally abusive to their team for demanding answers regarding my billing.. The team is literally trash

The doctors are great but the customer service is not. When you think you are calling the office,…read moreyou reach the call center in the Dominican Republic. They are not at all helpful, especially if you have a question. Very difficult to make appointments or get prescription refills.

I've been coming to Dr Popa for a couple of months now. I find the office staff very helpful and…read moreeasy to reach. I have been pleasantly surprised to find that the whole office tries very hard to help me all of the time. Dr Popa has been quite attentive and listens carefully to all of my problems. He always makes time to help me with any difficulty I am experiencing. I am very happy with the office staff and Dr Popa. I will definitely keep him as my PCP.

Had a colonoscopy on May 6th and still waiting results of biopsy. Have called 3 times and no one…read morehas returned my call. This is not good.

Very professionally run just had colonoscopy done there very caring and patient with anyone who is…read moreanxious highly recommend them I am pleased with what I had done the instructions were very clear thank you see you I. Five years

Dear Premier Pulmonology Team,…read more I have been a patient at this practice for a short time, and I wanted to reach out to share my experience with them thus far. While my assigned doctor is undoubtedly knowledgeable, his ability to connect with patients is truly above and beyond. I had trusted my previous pulmonologist for over a decade and was hesitant to change doctors, but I needed to do so for geographical reasons. He has made me feel completely comfortable being in his care, and he is not afraid to challenge the opinions of other doctors to ensure I am getting the most appropriate care. The staff is also incredibly kind and respectful. I particularly wanted to mention my experience today during my breathing test. The technician was able to compel me to quit vaping without being judgmental; in fact, I am not sure if that was even his specific intent, but that is exactly what is taking place. I feel very comfortable at their practice. While the office is busy and parking can sometimes be difficult, I believe that is simply a sign of a good practice that will likely outgrow its current space in the next couple of years. I am truly grateful to have found their office. Life is too short to trust doctors who appear less than human, and I would encourage anyone to give them team a chance.

This place is awful. Their supposed "sleep specialists" sent my sleep study to not one but two…read moreproviders that don't even accept my insurance. Been going on 5 months trying to get a CPAP machine. Its been a complete nightmare because of the incompetence in this office. I cancelled all upcoming appointments, had my PCP arrange my CPAP, and will be seeing a new plumonologist. Disorganized and negligent is only the tip of the iceberg at this place. Go down the street to 57th behind the bank for a proper pulmonary office and sleep lab.

Just Brought my 2nd child here for Endoscopy colonoscopy biopsy due to extreme food allergies. The…read morewaiting room is set up like a den in a home to make you feel comfortable and calm. The staff has all been so friendly, organized and professional. Everything is clean. First time I came I was worried because the area they prep you was so plain compared to a hospital with cords, oxygen and things hanging from all the walls.... but it helped my 9 year old not feel so stressed. Once they take you back for procedures/surgery then you see the area of center where it IS fully equipped like a hospital. Best of both worlds. Staff that treats you like people not charts

Doctor ran over an hour late, one of the nurses didn't have any bedside manner. I would give 2nd…read morenurse a five for her pleasant demeanor but the one star total is due to their lack of detail. Found out eight days after procedure that the nurse put my biopsy in another patients chart!!!I'll never know if my results were really mine! Scary! Wish we didn't pay the bill prior to services.

Surgery, Tenex of hip, was very very painful from the start. Injection for pain med was…read moreexcruciating from start..i had to curl my fingers @ assistants fingers, cussing, screaming whole time..finally the assistant said to take deep breath,and just talk to distract pain..whole procedure was aweful..now im back to square one in Original pain. Need to see new doctor. I have called clinic after surgery in March. I have called, complained, no response

I recently had surgery at this physician-owned hospital, and I was very impressed at the way…read moreeveryone was so caring, from the top level professionals to the lowest rung on the ladder. Everyone made me feel welcome and cared for.

This man saved my wife's life. She had fallen and compressed discs in her neck. Her doc sent a…read moretext to Dr Ehteshami and he saw her the same day. They called and had her scheduled for surgery in less than 2 days. Very professional and straight-forward. Friendly and direct. Excellent outcome and I would highly recommend both he and his staff for care.

I'm 62 years old started seeing Dr E for back pain. I refused surgery and he understood that. He…read moreprescribed a permanent handicapped tag which has been a lifesaver! He also prescribed a scooter for me which I greatly appreciated. I believe that I'm now ready for surgery and I will definitely go with him.