Dr. Dr Heatherann really listened and is very friendly , My…read morefirst visit and it won't be my last Highly recommend Staff is also friendly It's a win win situation

Dr Bal is probably the most compassionate, caring Dr I've ever had never makes you feel rushed…read morelistens to you and always answers your questions and if you text messages always done in a timely message. The office is clean everybody's friendly. I wouldn't go anywhere else.

I went to their Surprise location and really felt taken care of…read more I had my initial consult with Betty, a NP, who was wonderful. She diagnosed me with a polyp and extreme congestion. For the actual treatment I had Dr. Smedley and his assistant, Savanah. She came in and explained the procedure and follow up extremely well. The actual procedure went so smoothly and was over before I new it. Dr. Smedley does exceptional work. Not only that but his kind, professional demeaner made the entire experience one I would definitely recommend. The office manager, Angelina Dietsch, was so welcoming and kept the office running smoothly.

Mer, Annalissa, Maria and Monica are fantastic. They are super friendly and professional and I…read morenever have to wait more than a few minutes to receive my weekly allergy shots. I highly recommend Oasis ENT.

She is simple the Best!!! Best surgeon, Best followup and a genuine Doctor that cares!read more

I sat there in their waiting room for an hour before they realized they didn't actually check me…read morein. They left me in a terribly uncomfortable position while the doctor got called away to a phone call. They scheduled a surgery and canceled it two days beforehand.

Excellent experience every time. Rachel is wonderful and takes time to truly get to know me.read more

I was seen on Monday by Dr. Traci Jensen D.O. for a possible reoccurance of pneumonia. I find it…read morehard to believe she checked anything as she only "listened" to my heart and lungs for 15 seconds, if that. She prescribed a Z pack (antibiotic) and Promethazine DM for cough. Good luck keeping that cough medicine down! Her affect was lacking and I seemed to be boring her with my presence. She was out of the room faster than a jackrabbit

I went to Desert Vein because I was having issues with swelling in my right calf! I was so happy…read morewith them because they were very thorough and so nice! Found the cause and I am on my way to recovery! Thank you so much for getting me in and taking the time to find a solution! Lysle

Incompetent, indifferent, and unprofessional. 3 weeks ago I still haven't received a callback from…read moretheir office about my paperwork I needed filled out for my job. I needed paperwork filled out for my work regarding a reasonable accommodation so I scheduled an appointment with Dr. Parag Rami, the receptionist told my father on the phone that they could fill it out. When Dr. Rami entered the room and I told him my job required the paperwork filled out by him he was visibly annoyed and spoke in a condescending tone telling me that they don't fill out this kind of paperwork and that I should go to my primary care physician. I explained further that I couldn't do that as my job needed him to do it because he diagnosed me and also that the receptionist who I spoke with said the paperwork could be filled out. He still spoke in a rude way to me for the rest of the visit and said it could be filled out by the Nurse Practitioner. After ending the appointment the NP told me that she couldn't fill it out today because she was busy and I asked if I could wait or help her filling out some portions of the document to clarify. She spoke to me with an indifferent tone rejecting my suggestion as if I didn't even matter. I have pain in my legs which I explained to her and i needed the paperwork filled out so my job could allow me to either have a standing desk or go on walks every hour for 5 minutes. She couldn't have cared any less, she said to come back tomorrow or that they would call back when it was finished. I have since 3 weeks ago, called daily and left numerous voicemails and no one has returned my calls nor has the paperwork been provided. Genuinely, Dr. Rami and his team represent the opposite of how the medical industry should treat patients. I refuse to be treated so indifferently and will not be returning as a patient. Hopefully no one has to experience the level of arrogance I received.

Only one star do I give this doc. So disappointed in the time that I wasted at this practice only…read moreto learn that we have so many better options here in the Valley and Surprise. I tried time and again to give him and his practice benefit of the doubt but was repeatedly disappointed. Other offices I now see allow for immediate computer check-in and shots administered within 2 minutes of arrival with pleasant, efficient smiling faces. Lastly, never had any reactions from Hrabak's immunotherapy which now makes me see that I wasn't ever getting the proper dosage. Never had any improvement after two years of diligent attendance. I hate leaving negative reviews but once in awhile consumers need to be advised. Finally, I personally found Dr Hrabak to have missed the mark on many points.

Amazing service and staff. From the moment you step into the office until you leave service is…read moreamazing.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.

AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

I saw Dr. Zhubii on 2-11-2025 to discuss surgery for my frequent diverticulitis flare up…read moreHe explained why surgery would benefit me and I agree to this procedure He explained it would take around two weeks before someone would contact me from his office I did receive a call from staff around a week and a half later to find out what hospital and date would be best for me. It has been 4 weeks since my office visit and I have not heard from Dr. Zhubi office. I don't feel confident dealing with a surgeon or his staff that do not follow up or communicate with patients. This doctor and staff have lost my confidence and I will seek medical care elsewhere.