Bought a $100k fifth wheel from here. Came with an assortment of problems. notified them right away…read moreof the problems. But now they're saying say it's my problem To deal with. THEY DO NOT DO A THOROUGH WALK THROUGH. Also I was supposed to pick the camper up two weeks early but it had a "motherboard malfunction" the week I was supposed to pick it up. Incompetent people work here. would not suggest it.

From start to finish, overall, it was a 10/10 experience. Highly recommend to anyone looking for a…read moretravel trailer at a good price.

Small town RV supply and service store with mediocre customer service and marked up prices on…read moreparts. I've shopped here a few times and probably will avoid unless I have an emergency and need something the same day. I will go to Tri Cities or order my stuff online. Amazon has a lot of RV parts and if you have Prime you get free shipping. I found that this store charges $120 a gallon for roof coat material. I can get the same stuff off the shelf in Pasco for $88. Some would call this gouging.

Absolute worst place to repair an RV. Was promised priority service of 4 days on warranty repairs…read moreand they had it 6 weeks! Manufacturing company (Thor) was overcharged so much they took them off the list of approved repair facilities! Blue Dog RV was charged almost $800 to replace a slide topper! That was just for labor, not parts! I had to have them reinstall the topper because it wasn't installed properly and they did the work in 45 minutes! ($800 for 45 min work!) The list of overcharging goes on and on... technitions are not qualified or certified to perform maintenance on any RV .. when I asked about certification I was told they didn't know! Since certification requires specific schooling I would figure they would remember if they had been certified!...avoid this place like the plague if you Don't want to get ripped off!

They are absolutely awesome! I couldn't of asked for better service. He finished our repair and…read morechecked out a few more things for us. They came within 3 hours of us calling them on a Saturday. Highly recommend.

My furnace was out . They came same day. They replaced the circuit board and said there was a…read moreproblem with the thermostat so instead of even looking at the thermostat they added an additional thermostat to run just the furnace. The furnace worked for 2 cycles. They came the next day and replaced the correct part. The thermostat location didn't work and there was wire hanging externally so I took it to a shop in Spokane. Turns out the original thermostat just needed to be replaced. Elite charged me 750....$100 of that for wire?!!!! RnR had to rewire Elite's rewiring costing an additional $500. On top of this I found the Elite team to be rude and argumentative and underhanded. I have zero confidence in them. A miserable experience with more than their shoddy work .

My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.