Purposely miscommunicated price even after clarifying the price beforehand. When I brought it up…read morethe male worker got aggressive with me. Bait and switch tactic is used here.

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

Fast and great customer service. Answered my questions professional and helped me understand the…read moreprocess. speedy too! I'm glad I was able to have my clean dry cleaned before an important event this week. Will be going back for sure!

I needed to get a last minute item dry cleaned and read from previous reviews that Fireweed offered…read moresame day pick up. I arrived around 10am, super friendly check in service and was quoted 5-6 hours to come back. My item ended up being ready in 2.5 hours, but mostly what I appreciated was the text message responses. I received a text message when I dropped my item off, with the ticket number and expected pick up time, and I received a text message when my item was ready with the ticket number. As someone who gets an obnoxious amount of spam calls, to the point I don't answer unknown numbers, I greatly appreciated the text messages about my item.

I had to take in a suit for interviews within a very short period of time. They always delivered it…read morepromptly, with very reasonable prices, and were considerate of my time tables. A wonderful place!

Was able to drop off and pick up items to be pressed overnight. Pleasant customer service.read more

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

Do NOT come here. She is dishonest and completely unprofessional. She quoted me one price, then…read morechanged it when I came to pick up my items. She repeatedly lied about my alterations being finished, forcing me to make three separate trips because the work was not done. She is not honest, does poor business, and outsources work to a third party without being upfront about it. Save yourself the frustration and go somewhere else.

Sun's is amazing. Over the years I've taken 5 jackets in for zipper repairs. Customer service is…read morewonderful. It's a reasonable price. Usually ready the next day. And the work is fabulous. I've recommended Sun's to other friends and they had great service as well.

The zipper on the only dress I brought for a family funeral broke while I was getting ready for the…read moreservice. I am not from this area. So I called local places and to no avail. Mee told me to give her an house so I went back to my hotel. When I got back to my note, Mee told me she was done. It was less than 30 mins. Not only did Mee fix my zipper, but she didn't want to charge me! I wanted to pay, but she kept insisting that it was okay. Even though I was late to the funeral, I made it and I have Mee @Queens Dry Cleaners to thank. Businesses don't do business like this anymore.

I've been coming to Queen's Cleaners for several years. I recently picked up an order and had a…read moredisagreement with the woman working. She was extremely unprofessional and disrespectful to a long-standing customer, arguing with me and non-apologetic. I am no longer going to be going to Queen's Cleaners and am extremely disappointed in their customer service. Sad for them they lost a customer who spent a lot of money there.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

Fireweed Cleaners goes above and beyond other cleaners. The quality of their work is more than I…read morehad ever expected, and they value their customers. I received a phone call from the manager there to discuss my comforter, wanting to make sure that I was satisfied with the cleaning..

Been getting our Dry Cleaning done here for years with no major issues. They are very reliable on…read moredress shirts, my Tommy Bahama silks, linens and basics, even UGG boots they do well here at Abbott. Now, if you have a wedding or prom dress with crystals, they recommend you take certain items to their parent location on Fireweed Lane. If you've got a tough stain on a shirt I recommend going there too. They don't take risky items here. They're great for basics and UGG's. Also I like that they're up front about suede like boots and jackets. They recommend you take those items to Alaska Leather off Minnesota & Spenard. I was picking up and saw they now will deliver to your home or office for FREE! TIME SAVER! You have to register for this service at the Fireweed Ln location. Will do! That's Service!

Friendly staff. This shop was recommended to me by friends. I initially had dropped a pair of…read moreuniform pants off to get hemmed. I dropped them off and was given the ready date. I dropped off uniform items the next day for cleaning/dry cleaning and pressing and my pants were already hemmed and ready for pick up days earlier than expected. The cost is very reasonable lower than other places I have used, you do have to pay upfront but that's fine to me.

Absolutely amazing these guys did a beautiful job with my jacket to see the sleeves were like…read moreblack. I mean, I've gotten the jacket filthy it almost look like there was no hope for it. I will never take my stuff anywhere else. Customer service was on point. they were just nothing but a wonderful experience at this place and I am so grateful for them saving my jacket . Thank you Kings

I use this place about once a week. There's always an attendant there. It's always clean…read more Having change machines available is great. Also if needed the attendant can make change. They do offer laundry service, pricing is by the pound. There are various size washing machines available, all front loading. The cost varies from $4.50 to $6.50 depending on the size you choose. The dryers are all large size. Cost for dryers is 25¢/3 minutes. It is a well-lit place and they have a few chairs to sit in while you wait.

They have great machines BUT I've encountered very rude people there. I had to go at a certain time…read moreto miss the rude people. And the lady who runs it is extremely rude! The last time I was there she called a guy a low life because she thought he was taking quarters without using the machines but he just didn't bring in his clothes yet, but she wouldn't even let him explain. She just kept yelling at him and after I heard her call a customer a low life I never returned. If you want clean clothes while dealing with ill-mannered people this is the place to go!!