Fast and great customer service. Answered my questions professional and helped me understand the…read moreprocess. speedy too! I'm glad I was able to have my clean dry cleaned before an important event this week. Will be going back for sure!

I needed to get a last minute item dry cleaned and read from previous reviews that Fireweed offered…read moresame day pick up. I arrived around 10am, super friendly check in service and was quoted 5-6 hours to come back. My item ended up being ready in 2.5 hours, but mostly what I appreciated was the text message responses. I received a text message when I dropped my item off, with the ticket number and expected pick up time, and I received a text message when my item was ready with the ticket number. As someone who gets an obnoxious amount of spam calls, to the point I don't answer unknown numbers, I greatly appreciated the text messages about my item.

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

I had to take in a suit for interviews within a very short period of time. They always delivered it…read morepromptly, with very reasonable prices, and were considerate of my time tables. A wonderful place!

Was able to drop off and pick up items to be pressed overnight. Pleasant customer service.read more

This is my "go-to" shop for all alterations and dry cleaning. The service is outstanding and their…read moreproducts (dry cleaning, alterations, name tapes, etc) meet and exceed expectation. Even walking into the shop in civilian clothes they remember my name. This shows a level of customer service that is often not found anymore - and definitely rarely found in Anchorage. Give them a try!

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

Fireweed Cleaners goes above and beyond other cleaners. The quality of their work is more than I…read morehad ever expected, and they value their customers. I received a phone call from the manager there to discuss my comforter, wanting to make sure that I was satisfied with the cleaning..

Been getting our Dry Cleaning done here for years with no major issues. They are very reliable on…read moredress shirts, my Tommy Bahama silks, linens and basics, even UGG boots they do well here at Abbott. Now, if you have a wedding or prom dress with crystals, they recommend you take certain items to their parent location on Fireweed Lane. If you've got a tough stain on a shirt I recommend going there too. They don't take risky items here. They're great for basics and UGG's. Also I like that they're up front about suede like boots and jackets. They recommend you take those items to Alaska Leather off Minnesota & Spenard. I was picking up and saw they now will deliver to your home or office for FREE! TIME SAVER! You have to register for this service at the Fireweed Ln location. Will do! That's Service!

A little pricey, but so is everything else in Alaska. EVERYTHING…read more Service was great, staff is helpful in explaining how everything works with the machines. It was neat to just use an app and add money/time to your wash load that way. I had movies and books on my phone, brought my headphones, and did my own thing while waiting for the laundry to finish. The laundry took about 100 minutes total, since I needed a little extra time for something to dry. I'm not complaining, I'm just happy to find a clean laundromat with all of the machines working.

Brought in my dogs oversized bedding and am pleasantly surprised at the facilities. It's been…read moreliterally 40 years since I've been to a laundromat (except like communal laundry at condo units on vacation) and the experience is good here. You can download the Speed Queen app to pay, or pay at the kiosk. Easy to maneuver, clean, spacious, and fairly quiet.

Was recommended this particular dry cleaner for my wedding dress by my seamstress…read more I was surprised to see such negative reviews, but trusted my seamstress who deals with wedding dress on a regular basis. Super easy drop off and pick up process. Friendly service. Super happy with my dress! My only negative is the website says they open at 7:30am but they open at 9am.

Friendly, fast, great price, nearby, awesome management style. I just moved to the area and they…read moreare exactly what I want in a dry cleaners.

The prices here aren't too bad. This is your average dry cleaner with the convenience of the…read moreshoppette/gas station right next to it and the Exchange nearby. Overall I was satisfied with how the clothing was handled and cleaned. It would be nice and convenient if they would be able to mount ribbons, pins, medals, etc with an added charge after dry cleaning the uniforms. I've been to other posts where they have this service and it is awesome, providing a hassle-free clean uniform ready for the next Ball or event. When I picked up the dress and uniform I found my dress looked good and the uniform smelled clean but my dress still had a small stain that might have been overlooked. The suit looked like a needed a bit more ironing. Will still return to this location and see how future visits go.

I never write reviews unless the service really pisses me off. I even downloaded this app just so i…read morecould write the review. This place has the absolute worst customer service possible. It was my first time there and the ladies were extremely rude. As for the outcome of the products they were ok. I'll go to a different dry cleaners before I come back to this one.

Here on an RV trip. Clean, played good music (which was a new laundromat experience), well managed,…read moreeveryone (even other customers) was so helpful.

Stopped to do laundry midway on a vacation. Manager (Tony) was so friendly and helpful. Helped us…read morepick the right machine, get the right amount of change, get detergent. Machines were in excellent condition, worked perfectly, clean. Whole place was very clean and well kept. Can't imagine anything that could have made the experience more positive.