My apprehension for the MRI was quickly allayed with the calm and professionalism at the office…read moredesk and particularly with Carvin (the MRI Tech) who surprised me with a beautiful rose after the appointment. Thank you

Been to eat too many MRI places in the past couple years (getting old and having accident prone…read morechildren sucks lol) This place is by far the best, I've been here 3 times. They called me to schedule the appointment. Appointments were readily available. Office is clean and the staff is super friendly. The front desk ladies, the actual tech and the helper were equally as helpful and friendly. Bonus, they gave me a CD of my images (without asking) and uploaded the images to my provider. Then thanked me with a single rose!

I want to recognize Maria for the exceptional customer service she provided when I called the…read moreoffice to make an appt for my mother. She apologized for the approximately 10-minute hold as soon as she answered the phone, acknowledged the wait, and kindly explained that they were short-staffed. Her tone was warm, professional, and genuinely caring. I usually dread calling to schedule appointments because I'm often on hold for 20 minutes or more. In my experience, the person who answers rarely acknowledges the wait or apologizes for it, which can be frustrating. Maria made a lasting impression because she treated me with kindness and respect from the moment she answered. I wanted to take the time to recognize her because she truly deserves it. She is the kind of employee every healthcare organization should strive to hire and retain. Thank you, Maria, for making what is usually a stressful experience a positive one.

United Medical Imaging is a fantastic radiology company. After speaking with other businesses, I…read moregot the best service support and assistance in guiding me through the process and the insurance when speaking with Annette. She was so helpful and informative. Annette was also very professional and friendly. I was not able to utilize this facility due to some urgent scheduling, but I did stick with UMIH at the Long Beach location and they were equally outstanding. I would definitely consider this location as well since it is one of the more highly rated imaging facilities and the level of customer service I received from Annette. A+

I have been going to this urgent care for some time now and every time I have been there it has…read morebeen a great experience even though the reason for being is not the most pleasant one. Dr. Azeem has always been amazing with his care. This is the only urgent care I go to even though I do have Kaiser but again his care and service are the best. Thank you for all the hard work you do Dr. Azeem.

I had a very disappointing experience with Dr. Azeem. I went to this urgent care for multiple itchy…read morered bumps that I believed were insect bites. He diagnosed the condition as contact dermatitis and prescribed oral antibiotics and oral steroids for one week. He also advised me to pay $250 in cash instead of billing the visit through my insurance, which made me uncomfortable. Because I was concerned about taking these medications without being certain they were necessary, I later consulted a dermatologist. The dermatologist diagnosed the condition as mosquito bites and advised me to use hydrocortisone cream. The bites healed within approximately three days with the topical treatment. I understand that medical opinions can differ, but I was very concerned that I had been prescribed oral antibiotics and steroids when the dermatologist determined that only a mild topical cream was needed. Based on my personal experience, I would not recommend this practitioner.

So this is an updated review from a previously updated review ... Follow along, I'll explain…read more After leaving an a updated review of a not so pleasant second experience, the owner and ultrasound technician both made it a point to get a hold of me & and not only apologize for my previous experience, they offered to give me a rescan at no charge. The only reason behind them doing so was to offer me the experience and service that I deserved. I went in today for my rescan & was greeted by the owner herself. What a wonderful person she is by the way! It looked like she had hired a few more people, which is great because this will minimize interruptions for the working tech. I was quickly taken back to the room and the scan began. Both the ultrasound technician and the owner were working together to get the best picture possible (again, I have an anterior placenta, so understandably it's difficult) they managed to get some really good pictures! The owner was very patient & she was genuinely interested in catching the baby's features in every picture she could capture. She always asked if I was ok or felt uncomfortable, It was a great experience from beginning to end. It was a pleasure coming back & the owner was thankful that we did and that we gave her the opportunity to regain our business. The fact that she went out of her way to make sure I had a perfect experience really shows how much she values her customers and her business. I respect and appreciate that. Thank you for the great pictures ladies :)

The ultrasound itself didn't feel very thorough. Usually the technician would point out different…read morebody parts and make your time there feel very personable. Unfortunately we did not get this experience here. Complaints: -I'm pretty sure we did not get the full allotted time we paid for. -the ultrasound felt rushed and very impersonable. -technician really didn't communicate much with what was going on. -the pictures we received were pretty crappy. I've received better pictures when the fetus was 7 weeks old. Overall we went wanting to get a better feel/bond with the baby....but we left very disappointed and jipped!

just left my rescan appointment here - had a great experience! also had a great experience our…read morefirst time, just too bad our baby didn't show her face. i didn't get the name of our first tech but she was very sweet and we loved our time with her. liz did our second scan and she was able to get our baby to face us within minutes. she measured our baby, took amazing photos for us, and took great care of us overall. would definitely come back + recommend to anyone! thank you

We went in to get our first ultrasound at about 9 weeks. I hadn't had one yet and this is my first…read morepregnancy. Nancy was so unbelievably lovely and wonderful and walked us through everything. She could not have made the experience any better. I left with so much reassurance and excitement. Thank you Nancy!

I went in on a Monday, thought it would be very busy but when I got there, I signed in 10 minutes…read morelater they asked for my information. Set me down for 10 minutes and back to sign my paperwork and in 2 minutes, they took me in and I had two x-rays chest and knee. I was out within 30 minutes For the entire time I was there and very friendly office staff

Henrietta at reception for the women center was both efficient and friendly make the visit…read moreexceptional!

Well the only thing i'd complain about is that there is no reason to get there 30 minutes prior…read morewhen the paper work takes 5 minutes at most.I can see later in the day getting backed up i guess. At least they were on time since I was the first appointment of the day. The lady who actually did the MRI was amazing and made me feel comfortable.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.