I was a bit worried since this place had so many bad reviews on Yelp, but I didn't really…read moreexperience any of that. I called and when they answered the phone, I quickly made an appointment without any issue. I was lucky enough get something that same day. When I did arrive, 20 minutes earlier than my appointment, as they suggested, and many doctor offices suggest that so there is time to fill out the paperwork, I was almost immediately seen once I completed everything. Also, my CT scan only took a few minutes after that. I'm giving it 1 less star because the front desk lady who took my information seemed a bit disorganized and confused. Nothing horrible, but she seemed like she wasn't very organized. Also, this place really caters to Asians since it seemed like almost all of their staff was of Asian descent. Despite that, I would definitely go here again if I needed something.

They have horrible customer service. The technician that did my MRI procedure was very nice, but…read morethe front desk people are incredibly rude. I went last week with an authorization for and MRI with and without contrast as well as an X-ray. The lady who took my paperwork asked me if I wanted to get everything done that day. I said yes. The next thing I know, they take me to get the MRI done. When I come out of the room and ask about the x-ray, the receptionist tells me 'we don't have an authorization for an x-ray and we can't do it because you have contrast dye still in your system' I don't know whether or not that's true, but regardless. What's going on in that office that they misplace paperwork and can't even tell you ahead of time that they best thing to do would be to get the x-rays done FIRST?!‍

Been to eat too many MRI places in the past couple years (getting old and having accident prone…read morechildren sucks lol) This place is by far the best, I've been here 3 times. They called me to schedule the appointment. Appointments were readily available. Office is clean and the staff is super friendly. The front desk ladies, the actual tech and the helper were equally as helpful and friendly. Bonus, they gave me a CD of my images (without asking) and uploaded the images to my provider. Then thanked me with a single rose!

Very appointment friendly. Never had an issue getting an MRI appointment on short notice here. (Of…read morecourse with no insurance hiccups). I think they have their system dialed down pretty well and I've had numerous imaging done here. Pretty easy process. Clean facility and friendly staff. Easy to get a hold of a staff on the phone as well, which is always a plus. Recommend if it's near to you!

Imaging centers have become a regular stop for me (yay, partial cancer remission life), and UMI…read moreBrea has made the process as easy and stress-free as it can be. The staff are friendly, kind, and efficient--exactly what you want when you're in for ultrasounds, CTs, and the like. They're also quick with results--my doctors usually receive them within about 2 days, which I really appreciate. Pro tip: once you book, wait for their text message and fill out the forms, upload your ID, and insurance ahead of time. Do this and you'll breeze right through check-in like a pro. Overall, smooth visits, good people, and no unnecessary hassle. UMI Brea gets a thumbs up from me

Gabriel provided an excellent experience from start to finish. He was caring, thoughtful, and…read morecommunicated very clearly throughout the entire process. He made a real effort to ensure I was comfortable and had a positive experience the whole time. His happy, kind, and professional attitude truly stood out. I really appreciated how nice and attentive he was.

I initially left a 1 star review due to a billing issue with insurance. My daughter was not told…read moreabout a $100 copay until after she was seen. We have amazing insurance and typically pay a zero copay for all in-network visits aside from ER visits. After she was charged I called our insurance and found out that urgent cares can bill under different codes some of which make them fall under the ER visit category. My issue wasn't the fact they bill in that way it was that she wasn't told until after she had been seen and we didn't have the option to seek other care that would be covered for her non emergency issue. The doctor himself called me to discuss the issue and apologized for how it was handled. He adjusted the charge and refunded my daughter the copay. We did not ask for a refund or expect one because we weren't disputing his services. He was very kind, authentic and did not dismiss my concerns. I truly appreciate and am impressed with how he handled the situation. It is clear he cares more about his patients and practice then he does profit and truly strives to do the right thing. He could give a masterclass in customer service.

I went to the fast urgent care this morning for a skin issue with my arm. Dr Azeem and his team…read moreare probably the friendliest, quickest, and most efficient team I have ever experienced in an urgent care. I was in and out in a few minutes with an affordable prescription. I will be back! Thank you again to the medical team at the fast urgent care.

So this is an updated review from a previously updated review ... Follow along, I'll explain…read more After leaving an a updated review of a not so pleasant second experience, the owner and ultrasound technician both made it a point to get a hold of me & and not only apologize for my previous experience, they offered to give me a rescan at no charge. The only reason behind them doing so was to offer me the experience and service that I deserved. I went in today for my rescan & was greeted by the owner herself. What a wonderful person she is by the way! It looked like she had hired a few more people, which is great because this will minimize interruptions for the working tech. I was quickly taken back to the room and the scan began. Both the ultrasound technician and the owner were working together to get the best picture possible (again, I have an anterior placenta, so understandably it's difficult) they managed to get some really good pictures! The owner was very patient & she was genuinely interested in catching the baby's features in every picture she could capture. She always asked if I was ok or felt uncomfortable, It was a great experience from beginning to end. It was a pleasure coming back & the owner was thankful that we did and that we gave her the opportunity to regain our business. The fact that she went out of her way to make sure I had a perfect experience really shows how much she values her customers and her business. I respect and appreciate that. Thank you for the great pictures ladies :)

The ultrasound itself didn't feel very thorough. Usually the technician would point out different…read morebody parts and make your time there feel very personable. Unfortunately we did not get this experience here. Complaints: -I'm pretty sure we did not get the full allotted time we paid for. -the ultrasound felt rushed and very impersonable. -technician really didn't communicate much with what was going on. -the pictures we received were pretty crappy. I've received better pictures when the fetus was 7 weeks old. Overall we went wanting to get a better feel/bond with the baby....but we left very disappointed and jipped!

Just came in to do a 2D ultrasound and Tina was Amazing!!!! She was really kind and had a lot of…read morepatience with us Can't wait to to come next month to find out the genderThank you again Tina you were GREAT!!!!!!

Amazing staff! They took care of me and my family and took the time to explain everything. Thank…read moreyou for all you do and make us feel special!

Got appointment set up after an accident - they booked us within a week. Came in on a Saturday…read moreafternoon- they called us early the same day to see if we could come earlier. I was able to get all my paperwork done online which saved me lots of time. Once I checked in I was in getting my MRI in 5 minutes. Pretty basic waiting room but it works.

Best mammogram experience I've ever had. definitely…read morerecommend!! AND it's so close to porto's win- win

As a patient, I had a great experience at Hill Huntington Diagnostic. Front desk was friendly, and…read morethe whole team was professional and caring. Really appreciated it.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.

We absolutely loved our time here! We've been here about 3 times and each time Evelyn made it more…read morespecial. She made us feel comfortable and excited about seeing our little girl she always tried to get the best possible pictures even when babygirl wasn't feeling it and would even crack a couple jokes which we loved. Definitely recommend coming here. We will be back in the future with our next baby

A little hidden gem! Everything feels so cozy and you feel very comfortable! Evelyn was fantastic…read moreand explains what we are looking at through the process. Highly recommended to come here as you feel right at home. Beautiful location. Great experience overall and you receive your images shortly after.