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    Express Urgent Care

    4.1 (66 reviews)
    Open 8:00 am - 8:00 pm

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    I was seen quickly. Staff was super helpful, Doctor was very nice & informative. Office is new & very clean.

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    Page 1 of 2

    Express Urgent Care Reviews in Other Languages

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    Review Highlights - Express Urgent Care

    Deanne your helpful way you showed me how to check in when I was having problems on my phone.

    Mentioned in 6 reviews

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    AP Urgent Care Center

    AP Urgent Care Center

    2.9(101 reviews)
    5.8 mi

    I brought my kids in to check a rash, possibly linked to our home environment. The doctor, a woman…read morein her 40s-50s, repeatedly dismissed my concerns. I explained that our water heater had leaked and caused mold, and shared photos as evidence. The water heater is right next to the fridge, which could create contamination issues. She repeatedly cut me off and said, "Why are you showing me this? I'm not a plumber." She was dismissive and hostile, refusing to consider our home situation in the evaluation. What bothered me most: * Poor communication and disrespectful attitude. * Ignoring important information about environmental health risks. * Lack of empathy or explanation for why the info might be relevant. If your child's health could be affected by home conditions, be prepared to insist that the doctor listens and documents your concerns. This was the worsted urgent care in La, my neighbor reminded me before: don't go there. But we still tried, because we thought the bilingual language hospital is more flexible for communication but the fact shows me, that's wrong decision unfortunately!

    My dad have been feeling sharp pain in his heart. We were very concern and took him on a sunday to…read moreAp Urgent Care. We have been several urgent cares before and it's usually very packed and especially busy during the weekend. The wait time can be a few hours just to see a doctor. This urgent care is located right next to the Fwy. So it's very easy to find and plenty of parking spaces. I was amazed how empty and there was only 1 person in front of us. It took only 5 mins to check in after filling out all the medical paperwork. In less than 5-10 mins, a nurse already called us in to take my dad's health readings and immediately had a heart machine to monitor his heartbeat. In about 5-10 mins the doctor came in to check on my dad. Afterwards, it just took a little longer to wait for misc paperwork. I was amazed in less than 45 mins, we were in and out!!!! The facility was cleaned. They even have a security guard on site for our safety. The staff could also speak Chinese and overall they were professional and friendly! I highly recommend this urgent care vs going to an overcrowded facility which will take a few hours of wait and the more wait seeing the doctors and taking care of other misc items before you can actually leave!

    Photos
    AP Urgent Care Center - They did not disinfect this after

    They did not disinfect this after

    AP Urgent Care Center - Urgent care but not urgent

    Urgent care but not urgent

    AP Urgent Care Center - Broken forehead.

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    Broken forehead.

    St Jude Heritage Medical Group - Waiting...

    St Jude Heritage Medical Group

    2.6(95 reviews)
    0.9 mi

    I went in for a routine health check, but they later sent me an enormous bill coded as an office…read morevisit. Kim N Tran, DO seems to use any excuse to apply different billing codes to mislead the insurance company and overcharge patients. When I requested a code review, the office manager was uncooperative and spoke in an unprofessional, rude tone. This office is far from professional, and I cannot recommend it. It's best to avoid this doctor and this practice altogether.

    Pediatrics - I started going to St. Jude when we went to Dr. Mathur for our first born a few years…read moreago as she had great reviews online. We have no complaints with her other than she does get busy and the schedule fills up quickly. There were times we had to see the other pediatrician, Dr. Alejo, instead due to scheduling. We found Dr. Alejo to be soooo personable and always went out of his way to ensure we were informed and cared for. Because of this, we switched over to Dr. Alejo as the PCP and are so happy with the service he provides. OBGYN - Dr. Du and Verina (NP) were the two I most often saw during my pregnancy. Both extremely friendly, personable and will take the time to answers questions, otherwise, office visits are standard and quick. Great experiences overall with both! Office has gone through extensive renovations and is very modern, clean and spacious. There is even a little seating area for the kids with a tv to keep them occupied / entertained while waiting. Located in the same plaza as The Habit / Sprouts / Ross. Shared parking lot with ample amount of spaces, never an issue.

    Photos
    St Jude Heritage Medical Group - Lobby

    Lobby

    St Jude Heritage Medical Group - Lobby of Providence new location. Located next to Sprout on Diamond Bar Blvd.

    Lobby of Providence new location. Located next to Sprout on Diamond Bar Blvd.

    St Jude Heritage Medical Group - New front desk at new location. Next to Sprout.

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    New front desk at new location. Next to Sprout.

    MedCove Urgent Care - I'm the only patient in the building in a striped jacket and they referred to me as a crazy girl. Awaiting a doctor still.

    MedCove Urgent Care

    3.8(139 reviews)
    5.7 mi

    When I was on Medi-Cal I had to go to an urgent care for some dull abdominal pain. I was able to…read morebook the appointment the same day through an online search app. Plenty of parking in the plaza. Waiting room was clean and there were a couple other patients aside from me. Took about 15-20 minute wait after I completed the paperwork. The PA that saw me was very professional, explained my symptoms and after some cursory tests, nothing much was wrong with me...MANY SUCH CASES in my poor weird health, but at the very least I'm glad there was nothing wrong with me and I reset back to normal like a day or so afterwards.

    Had the joy of getting my very first Gout flair up on my right ankle…read more I couldn't put any weight on it and so I wasn't able to drive there. Took a Uber there There were 2 other parties ahead of me. Filled out all the forms and made my payment. I waited about 40 minutes until I was called in and placed into an Exam room. Waited about another 23 minutes in the exam room for the physician to see me. She was very nice and confirmed that I was having a Gout flair up - swelling and heat. Prescribed some meds for me (sent directly to my pharmacy). Gave me some diet recommendations and told me to set up an appointment with me PCP. Overall, not a horrible experience, I was expecting to wait a lot longer. The care I received was great and I the medication did allow me to start walking again and the swelling went down.

    Photos
    MedCove Urgent Care - Their business card

    Their business card

    MedCove Urgent Care
    MedCove Urgent Care - Exam room

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    Exam room

    Pomona Valley Hospital - More mold from the other side of the room

    Pomona Valley Hospital

    2.5(653 reviews)
    4.5 mi

    During my stay at this hospital, I was treated with so much care and kindness by the doctors,…read morenurses, and staff. Being in the hospital can be stressful, but the people here truly made me feel supported. A special thank you to a volunteer named Ren who left me this beautiful card. It brought a smile to my face and really brightened my day. Small acts of kindness like this make a big difference. I'm very grateful for everyone here. Thank you for taking such good care of m

    I came to the emergency room in a full pheochromocytoma attack. This is the kind of medical…read morefacility that will tell you, you're having anxiety and its something serious and loved ones end up passing due to this type of dereliction. I'm a 36 yo adult. I am fully aware of anxiety/ panic attacks and this wasn't it. I had severe chest pains, high blood pressure, severe headache, sweating and started vomiting so finally decided it was time to go once I started vomiting. Mind you I was about 6-7 weeks post op a total hysterectomy. I went with no bra because the chest pain was so intense and my abdomen was still so sore from surgery. The man who did my ekg asked if I'm comfortable just walking around with no bra ... I was pretty shocked it being the ER but told him yes I can care less because my situation. I barley could walk due to the dizziness and vision problems I was having aside from everything else. But no biggie I brushed it off. Then the man who did my IV tells me, can you walk?! As I was in a wheelchair. I was like no dude I'm so dizzy and sore from my surgery. Made me feel like such an inconvenience and very embarrassed. Long story short they chummed it up to be chest pain and anxiety. I never even mentioned it had anxiety so that was weird. I expressed how bad my heart and chest was feeling and the ER doctor basically said I needed to follow up with an endocrinologist and there was nothing they could do aside from the meds they gave me. I was in complete disbelief. Went home feeling horrible but followed up with my primary and now I am seeing an endocrinologist who is sending me to Loma Linda hospital. You really have to advocate for yourself. It's so sad how they make you feel and brush off your symptoms. Especially when you're at your absolute worst. Even on my forms you can tell they tread lightly labeling it chest pain but still slightly mentioned my pheochromocytoma. Also, would have been nice for them to mention I had kidney stones but the emergency room doesn't feel that is a serious issue so I am aware they wont mention the findings, but its listed as some of the most painful heath issues. The wait was fine. Expected from an ER. If I end up here again I truly pray they do better and hope people get the care and compassion they need. I left two stars because my visit was in March. Today I visited the main hospital to retrieve my scans on a disk to give to the endocrinologist for the tumor and the gentleman who was volunteering in a wheelchair was amazing helping me navigate the hospital. The woman in medical records was also so very sweet and kind.

    Photos
    Pomona Valley Hospital - Flash photo looking down inside the air conditioner vent notice all the dirt and mold.

    Flash photo looking down inside the air conditioner vent notice all the dirt and mold.

    Pomona Valley Hospital - Hospital room

    Hospital room

    Pomona Valley Hospital - My dad's hospital room vents on 4th floor

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    My dad's hospital room vents on 4th floor

    Express Urgent Care - urgent_care - Updated June 2026

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