Ordered a frosted glass shower door, the first one damaged had to send it back, the second one…read moredamaged had to send it back, the third one damaged had to send it back. Decided not to get frosted glass anymore and went with plain glass instead. This process took over a month to finally get resolved and the communication with the company was not taken well on their end.

He did our store front , and the repair when the thief broke in. Pretty fast service considering…read morethe circumstance. We have recommended him to many people with confidence.

Love Gorkin glass. Our family go-to for many years. Decades. Small group of knowledgeable,…read moreexperienced, and friendly team. Mercedes and everyone is terrific.

From the first moment I contacted Gorkin Glass, I had an outstanding experience. The office staff…read morewas friendly and followed up on every detail. The technicians arrived on schedule and did a fantastic job replacing a 100+ year old glass door panel. This company is one of the best I've every dealt with.

ABSOLUTLEY the worst customer service. I called to complain about receiving a damaged piece of…read moreglass for the terrace door to try to resolve before leaving a bad review. to me like I was not a customer and couldn't even get management on the phone.

Glass Castle installed a frameless shower door for me over two years ago. There was a small…read moreproblem with it and they came back twice at no charge to fix. Friendly, competent and fairly priced.

Three strikes and you're out. We needed a glass door panel replaced and visited the shop. The…read morereceptionist took our info and we spoke to a salesman who didn't seem confident. He quoted us a price without seeing the actual door, and promised to come to our home the next day. No call, no show. The following Wednesday we called again. The owner came to our home, reviewed the damage and promised to have someone out by the end of the week. Again, no call, no show. We like to support local businesses, and decided to give them one more shot. Called again the following Tuesday. They promised to be at our home today at 9:30 a.m. AGAIN, NO CALL, NO SHOW. We called at 10:30 to ask where they were. The receptionist didn't seem to know anything about the appointment, and said they'd be in touch. It's now 2:20. We have wasted too much time with this company!

Fast , prompt , courteous service. Apollo Glass was there for me when I needed a quick fix at my…read moreRetail Shop. They even went out of there way to fix an ongoing issue I had with the door. I would highly recommend them if you want good old fashion Mom & Pop service. Keep up the good work Apollo Glass

Great place , Jim fixed my screen with in one hour , and helped put the screen in my car , pleasure…read moredoing business with Scott's field screen, I came back At the end of the day and the screen was finished, diamond in the rough this glass and screen shop , they also sharpen all types of knifes , and house tools

Good local business, which is open part time. They mostly do screen repairs. They also repair…read moreglass windows or doors. While they are not staffed full time, if you leave a message you'll get a quick call back from Rich the current shop owner. I had three window screens repaired - great quality repair, quick and excellent. They have locksmith services as well.

Roselle Glass installed my shower door incorrectly which led to it pooling and leaking into my…read moreceiling over the course of several years. It had to be removed and replaced completely. The company did not want to hear of their errors and did not come out to repair, replace or reimburse. Stay away from them.

Needed to replace a glass top for a coffee table and a mirror that was shattered but whose frame…read morewas mostly still intact. Spoke with Sean and got reasonable quote. Everything was perfect and available so quickly. Thank you to Eric for loading into my car. I would highly recommend this business.

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

From beginning to end, the best service ever. Super nice, very knowledgeable, easy to deal with…read more I would give them 10 stars if I was allowed to. Recommend them for any glass service.. Price was reasonable, on-time for both estimate and repair appointments. Very friendly.. just awesome... thank you...

Does very good work very respectful of property came on time cleaned glass from window and back…read moreyard My neighbor hired him for condensation on windows just from viewing work