WOW is the first word that comes to mind! I'd give ten stars if I coudl!…read more I had a quick layover in Missoula and had some time to kill so decided to go thrifting, not knowing that this awesome treasure in the wall shop was right nearby. I almost didn't go in because often secondhand sports equipment is sometimes expensive, and since I'm a total a noob with gear I always fear employees will be annoyed. This place proved me wrong. Everything in there was an extremely fair price, with some great markdowns and sales throughout. I got a Patagonia raincoat thing that fit me perfectly that had been marked from 40 (pretty good) to 15 (wow!!!) The prices were really great but what really blew me away was the customer service. I've been curious about taking up a new skateboarding habit as an inexperienced 26 year old and decided to ask them how to get started, as I was curious about some of their boards. Mini (one of the owners, basically the sweetest person you'll ever meet) INSISTED on taking me next door to give me a few pointers. So I basically got a free skateboarding lesson, tons of great advice, and on the way out I ended up finding an amazing unicycle, a size I've been wanting for awhile but was afraid to buy online without trying. They of course encouraged me to try that too and took the time to make sure I left with everything adjusted to just the right size and the tire newly blown up. Fantastic friendly folks here, and amazing fun gear, vintage and new alike. Can't wait to be back!

I consigned an item here last September, but it didn't sell. When I went over to pick it up, they…read moretold me they had "given it away" (?) Because I hadn't 'renewed' my contract. They had my phone number and email, But didn't contact me. I've never been treated like this from any business. A convenient way to make 100% profit off your customers.

Bought my skis from them last year and come in all the time to pickup new gear, really great…read moreemployees that know how to do their job and do it well! Especially happy with my experiences I have had with them at their downtown outfitter store!

Maybe learn to communicate and train your employees. We shouldn't get different answers on your own…read morestore policies from each employee. When we call ahead and mention the gift card we're using for the rentals, you didn't inform us we couldn't use one for rentals (a GC is a valid form of payment that should be treated like cash btw). Surprise! We arrive and suddenly our Gift Card isn't valid for rentals. When we called ahead, again to avoid any surprises, no one told us the rentals can't be picked up in downtown. We designed our entire float and drop off plan around something you could have communicated to us to avoid a Waste of time We now had to pay out of pocket when not planning to and had to drive all over town just to rent. Never again from this company.

I needed a copy of my receipt and Customer Service was extremely helpful. They went above and…read morebeyond. I truly appreciate it.

This store is a great addition to Missoula. Keep in mind this is a Cabela's Outpost, not a regular,…read morelarger sized Cabela's store. With that being said, for what it is, it is a great place for the hunter, camper, fisherman, and outdoorsmen to get all the necessities. They carry clothing and shoes for men, women children that are designed for the outdoor lifestyle. You can find all the basics and also clothes made for colder weather. Living in Montana, that is a must! In addition to clothing, they also carry tents, coolers, camping supplies, fishing supplies, guns, ammunition, knives, and much more. This store is always very well organized and very clean. One downside is that since it's on the smaller side, certain areas of the store, especially apparel, feel very tight and cramped with minimal space to walk. The cashiers are never overly friendly, in fact I have had some who barely said a word. I prefer to shop here over Bob Ward's because Bob Ward's overprices everything in their store, even sale items. Cabela's is much more reasonable and carries the same brands. They also seem to have frequent sales on some of the bigger brands which is a huge plus!

I used to work here and the Missoula location is absolutely wonderful. It was the best place I have…read moreever worked, incredibly memorable! I made a lot of friends here and the customers were always a pleasure to have. Trevor was the best manager anyone could ask for. At first I wasn't a fan of the new company coming in but once they were around they were amazing to work with! The selection of brands in the clothing, shoes, and activity departments were really great! I loved the quality of the active wear and the winter jackets! I feel like the value of the company is so family friendly, It really focuses on the happiness of the customers! The policy's regarding returns is fairly flexible, and very generous. If anyone at the university, or high school students are looking for a job at the mall I highly recommend Bob Wards!!

I walked into Bob Ward's ready to buy fly fishing stuff, boots etc. Already have a VIP discount…read morething going on, I'm at the Hamilton store all the time where I'm allowed to take my backpack in as I don't wear or use a purse. As soon as I got in I was stopped by a cashier who demanded I leave my backpack in my car because it's their "policy". I said like hell it is, the Hamilton store lets me bring it in - so it's clearly not a corporate policy. Treating customers like criminals is pretty tacky. I left and went to my home store and guess what - they let me bring my backpack.

Me and my boys are in town for a couple of days and wanted to cast some lines in the river. Stopped…read moreby to pick up some last minute gear and spoke with Jay. He recommended some spinners and a couple of spots on the Blackfoot river. We caught a couple trout and had a great day. Thanks Jay and Sportsman's Warehouse for hooking us up

The sooner they close the better! Trash service. Lack of inventory and customer service is in the…read moregutter! Can't return product!

I just picked up a new to me Browning Hi Power MK 3. As the gun is 28 years old, I asked Chris to…read morelook the gun over and do a trigger job. The trigger job was nothing short of excellent, the ambi safety tightened and the gun was carefully looked over. He also did a stunning high polish on the hammer and trigger. Overall, a true craftsman who does quality work!

A rare five stars for a rare, truly professional gunsmith! Kris Bonner is the guy and he knows his…read morestuff...in spades. When I was in the Army there were a lot of guys who wanted to be the unit armorer as they ultimately wanted to be gunsmiths. But it is not that easy. You have to know, really KNOW guns, ammo, scopes and accessories. And you have to understand how they work, how they differentiate from each other and how to fix and fit them. This takes years of experience as well as years of using guns. I am just a shooter who likes to break things, like clay birds in skeet and trap shooting. I had a shotgun and was not doing well, averaging 17 - 19 hits out of 25. Went to see Kris and he "fitted" the gun to my face by adding a morton to the stock and telling me that a properly fit shotgun, when brought up to the face would be in the same position each time. And so it was as I now hit 21 - 24 out of 25. I like just listening to his conversations with customers, many very experienced hunters and Kris is a master. He simply knows his stuff and is a great asset, esp in a hunting state like Montana. If you are ever in the area, drop by. He is always busy but always has time to talk with you. I really admire experts and Accu-Arms houses one of the very best.