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Sun Park Hemmet II

5.0 (1 review)

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6 years ago

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The Village Continuing Care Retirement Community

The Village Continuing Care Retirement Community

3.4(25 reviews)
1.4 mi

Horrible place came to see my mom and this hispanic lady with brown hair that had students bossing…read morearound was so rude. It was morning shift. She kept telling the students "can someone pour water for me" in a rude matter, when she could do it herself. She kept treating them like they didn't know nothing. My mom asked her for water and the Hispanic lady told a student instead. Please people like her need to stop treating people like that. She was treating them like slaves. My mom said she's scared of her too, she doesn't like how she is so aggressive. Please do better.

jade and lucia are the worst employees, One Star I would not…read morerecommend this facility to anyone looking for quality care for their loved one. From the beginning, communication was poor and promises made during the tour were not kept once my parent moved in. Staff seemed overwhelmed and untrained, with high turnover making it hard to build any consistent relationships. Medications were mishandled on multiple occasions, and basic hygiene needs were often neglected. The facility itself looked fine at first glance, but once you're inside regularly, you notice a lack of cleanliness and attention to detail. My concerns were repeatedly brushed off by management, who seemed more focused on appearances than actual care. We ended up moving our family member out after a few months--it was a stressful and disappointing experience

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The Village Continuing Care Retirement Community
The Village Continuing Care Retirement Community
The Village Continuing Care Retirement Community

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Desert Hills Alzheimers Special Care Center

Desert Hills Alzheimers Special Care Center

5.0(1 review)
1.9 mi

Desert Hills Memory Care Center We visited several…read moreresidential care facilities before entrusting our mother to Desert Hills Memory Care Center, which was recommended by the family of a resident. Gratefully, there was no institiutional appearance to turn us away. Instead an airy bright, cheerful, resort-like ambiance greeted us. Mature trees swaying in the light breeze, potted plants, a relaxed, cozy and inviting guest services desk, with a platter of fresh baked cookies on the counter. We were immediatley put at ease. Appearance versus staff: it was the people! Cheerful, helpful, always willing to serve. We chose this facility for those reasons. Its been 2 1/2 years now and Mother's laundry is expertly done, her clothing accounted for and returned to her-not mixed or lost in with the general populous. Her room is always clean, housekeeping done on a weekly basis. The food is appetizingly served and a nutritious diet followed. Mother has been surrounded by her own belongings and furniture, in a beautiful private room with a view. All the common areas shine, very inviting. From the very beginning, the staff set out to familiarize themselves with mother's medical/physical condition, wants and needs and have unfailingly sought to meet these. She is catered to!! The work is hard but staff make it seems effortless and always with a smile. Mother has six children, 13 grandchildren, 11 great-grandchildren, a sister and brother, nieces and nephews, thus many, many visitros. It is a great relief that all concerns are addressed immediately. We have received nothing but positive feedback. When asked mother always answers, "They can't do enough for me." From the very beginning Desert Hills staff has gone out of its way to make mother, family and friends feel welcome, any time, all the time. Our family is confident mother is safe, secure and very well cared for at Desert Hills.

Sun Park Hemmet II - retirement_homes - Updated June 2026

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