wonderful staff cannot believe how nice they are. great knowledge in physical therapy. very…read moreinteresting and social community of residence folks.

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

There are moments in life when you place someone you love into the hands of complete strangers and…read moresimply hope they will be treated with compassion, dignity, and respect. That was the situation I faced with my brother, Mike. From the moment he arrived at Salinas Valley Post Acute, it became clear that this was more than just a healthcare facility. After settling in, Mike told me something I will never forget. He said that someone greeted him with a simple, heartfelt "Welcome." Then, with a smile on his face, he told me, "It was the first time in a long while that I had felt welcome." Those words stopped me in my tracks. It reminded me that healing isn't only about medication, therapy, or medical treatment. Sometimes it begins with kindness. Sometimes it begins with making a person feel seen, valued, and accepted. In that single moment, your staff gave my brother something he desperately needed--hope. I also want to extend my deepest gratitude to Ashley. She has taken the time to personally call me with updates about Mike's condition, and those calls have meant more than words can express. During a difficult and uncertain time, she provided reassurance, compassion, and peace of mind. Knowing that someone cared enough to keep me informed made an enormous difference. Mike is still receiving care at Salinas Valley Post Acute, and every interaction I've had with the staff has reinforced the same impression. They don't simply care for their patients--they care about them. The professionalism, patience, dignity, and genuine compassion shown by everyone we've encountered have been nothing short of exceptional. To Ashley and the entire team, thank you for treating my brother as a human being first and a patient second. Your kindness has made a lasting impact on both of us. Long after the treatments are complete, we'll remember something much bigger than medicine--we'll remember how you made him feel. Thank you for giving my brother a place where he felt welcomed when he needed it most. Danny D. Mikes little brother

In my experience I feel that the therapist at the Salinas Valley Post Acute did a fantastic service…read morefor me. I would like to thank everyone of my nurses Cassandra, Mary, Daisy, Christine, Samantha, who's gone to work at Hospital, Jessica, Sagina and the new nurse Rachel. If I left any nurses out sorry. CNA's Marleen, Raizel, Kyla. Wound specialist Latoya and Mary. There are many more but I would like to thank them all GOD bless them .

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

Went to see Dr Kroopf when I was pregnant and in a car accident. He took time to talk to me, do a…read morethorough exam (especially because the ER doctor wouldn't touch me because I was pregnant) and was not only thoughtful but seemed like he genuinely cared. I really glad I was referred to him.

My mom had an appointment at 1pm and we got there 40 minutes. They wanted us 30 minutes early. No…read moreone was at the receptionist desk, there was a sign indicating they were on lunch and would be back at 1 pm. Which confused me because they asked us to get three 30 mins early. They got back at 12:30. They came in and just stared at us. That was very rude. My mom was the one to say hello. They should have said hello and asked how we can be helped right away when they saw us. Afterwards the receptionist helped us. The group of girls went to eat. There were signs that the patients should be silent to respect others. The workers were speaking loud. I was trying to do work while waiting for the appointment but I couldn't. I was getting irritated. I put on my headphones and they were still loud! Worst experience at a waiting room due to the workers.

First, we did not choose to go to Natividad Hospital or the Rehab Center. My wife fell at home and…read morethe fire department had to take her to the nearest hospital which was Natividad. Given a choice, we would have chosen Memorial. We have Medicare and an excellent Supplement so we can go to Memorial, while Natividad's primarily serves patents with MediCal or no insurance that Memorial probably would not take. Her hospital stay was satisfactory. There are some minor complaints such as the food is horrible and you have to call someone to clean a toilet if you need it cleaned. The treatment she received at the Sam Karas Rehab Center was good. The PT's and OTs were very good. Our complaint is that my wife was being discharged before she was physically ready to go home in both or opinions. Some of the PT's told us privately that they didn't feel she was ready to go home either. We appealed that decision to Medicare which entitled her to a couple of extra days in the Rehab Center while her appeal was being processed. Medicare denied our appeal, but the reports they submitted to Medicare stated that she was able to do things that she could not do. The Director threatened us that if we didn't leave, we could be responsible for the entire bill of her stay should she stay. So, I took her home. It was obvious that they are not accustomed to dealing with people that either know their rights or know how to find out what they are. We could understand their motive for sending her home early before she was physically ready to go home. It wasn't money because she still had at least 9 days that would be covered fully by Medicare. We believe it has to do with their discharge rate based on comments made by the Director to the press. We are now in the process of going to the next level which is taking legal action against the hospital and according to our attorney fully expect to be successful in our action.

Customized excellent attention to my needs. Awesome staff. I've been there for 3 injuries. They…read morehealed my neck,shoulders and lower back. Their massages are the best.

Clean. helpful and want you to do good. Taking off stars for the front office for alwaysrude for no…read morereason.

Ive been to Action twice after a shoulder dislocation and surgery and had great experiences both…read moretimes.The staff is always welcoming and supportive.Thanks to their expertise and support, my recoveries have gone smoothly. I highly recommend Action to anyone needing physical therapy!

Reception is extremely rude and unprofessional I will not…read morerecommend I tried to schedule a client and reception lady was busy all the time

Very professional and friendly staff. They work exceptionally hard to provide you with the best…read morecustomer service and follow up. The doctors are friendly also.

Sweet front desk gals & Dr. is amazing too. He asks how you're doing, listens to your concerns!!read more