Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

I would have loved to try this salon. Called in on a Monday mid afternoon to find out their hours…read moreand requested an appointment. They asked what type of appointment. Manicure and pedicure. Well, asked for anytime this week and they said none available. No walk in offers and not a single appointment for this week. Sorry, but the lack of availability does not make me want to seek your services.

What a nice shop! This was my first time going to Polished. Got a pedi this morning by Jennifer and…read moreit was wonderful! Clean shop, relaxing vibe, convenient location, ample parking and very personable staff. Great prices and nice selection of regular nail polish colors besides the no-chip selections. Appointments are a good idea and I was taken right on time. I will go here from now on for my pedi.

Visited today for a pedicure and was placed in a chair right away . I had not been here before and…read morethe cost of the services that I wanted were explained which I find rare When I visit nail salons . The person that did my pedicure was attentive and did a thorough job, I never felt like she was rushing. Will definitely return.

Great service! Last visit the color did not work as I had imagined, so the nail tech assisted me…read morewith a combination that worked! I really appreciated her going the extra mile!

Phenomenal experience at Doris Nails. The salon is very clean and organized. My nails came out…read moreperfect and my pedicure was very luxurious and relaxing. I will definitely be back. Very professional and priced well considering the quality of the services.

Deena was great! She listened to what I wanted and took her time to make sure it was perfect! Great…read moreservice

My wife got her hair done here for her wedding day and looked beautiful. Great prices and great…read morepeople. It's definitely the place to get your hair done at in Morgantown. Come out and support your local business!

Ok I was very disappointed to look up from the room I was tanning in and seen a video camera! Ok…read morethe angle is aimed toward the front desk yes, but we all know security cameras have wide angle lens and most can rotate! So when ask the front desk person about the camera she said oh no it can't see in that room! The owner would never do that. Well maybe not not but I bet that's what everyone else said about people before they were caught doing it too. So I think maybe it should be moved cause it sure looks suspicious it could very well be mounted on the wall and still see everything at the counter. Not to be ugly but I contemplated calling authorities. Just wrong place for something to be!

Cheap & usable, but old. Nothing in here is in the best condition. Lots of broken equipment, etc…read more The facility used to be very nice...went downhill recently.

Since Joey has been working at smartstyle, (glasgow, ky). I will continue to go there. She is…read morevery good, and gives you what you ask for. Excellent hairdresser, very patience. Knowledge and wants to do her best to please the customer. I have went to her for a few years now when she was at great clips. I went to get a hair cut and they told me she left. I found out she was at smart style. That's where I go now. Have to keep up with that lady, she is good. And if there is a customer waiting she doesn't take a break, she takes the customer. She should be a manager and should get a raise. Keeping a good hairstylists, keeps your customers coming back, keeps you in busy. Thanks to your organization for hiring her. So I can get a great hair cut.

Fantastic retail sale and knowledgeable stylists to help Me…read morewith styling products for my fine hair

Great place for stylist that want to run their own business in a private suite! Friendly…read moreconvenient location! Owners are great!

I was supposed to get my makeup done by Katlin a hair dresser and make up artist at Flynn's. She…read morewas nice to me until I told her I would not be using her for my wedding hair and make up. Then on the day that I was scheduled to get make up done by her she did not answer her phone or respond to my text. I was very upset. It's ok to choose someone else to do something it's not disrespectful. Kaitlin is VERY unprofessional and I do not recommend her AT All.