I canceled my membership for the Plainfield location on September 30, 2025 due to moving out of…read morestate yet Palm Beach Tan continued charging my account $8.25 every month afterward. I didn't notice the recurring charges immediately, but once I did, I contacted the company expecting them to correct the mistake and refund the unauthorized charges. Unfortunately, they refused to issue a refund despite the fact that the charges occurred after my cancellation. As a customer, I expected the company to stand behind its cancellation process and make things right when presented with the facts. My biggest disappointment isn't the amount of money--it's the lack of accountability and customer service. Customers should not have to monitor their bank accounts for months after canceling a membership or fight to stop unauthorized charges. I encourage anyone considering a membership to keep copies of their cancellation paperwork and closely monitor their bank statements. Based on my experience, I cannot recommend this location

Said I could Cancel no problem .. then Didnt Cancel when I advised and charged me another month ! I…read moreeven tipped the girls every . single . time . I went to tan . the product was OK but having to DISPUTE when I did Exactly as I was told, is Wrong .. not going to pay for someone elses Negligence ! Avoid !

Plenty of machines that are well maintained and have lots large capacity machines as well. Plus…read morevery nice staff that keep the place clean. Highly recommend.

Great Facility!! LOVE LOVE the tanning beds!! Modern updated equipment!! also, i do laundry there a…read morefew times a week, and its always clean. Friendly staff :)

I went to your location on W 10 St across from Ben Davis. There was a Family in there that had went…read moreto Rally's. They left a mess at the table they were at and dropped some fries on the floor. A few minutes had went by and I went to take a bag of clothes out to my truck. When I came back in I saw it about 20 roaches crawling around on the floor. That's just GROSS. I won't be back I don't have roaches at home and don't need to bring them home.

This place use to be nice. The manager whom wouldn't tell me her name. Lol I go and spray tan two…read moretimes per week since having my fights with skin cancer, I want to look sun kissed without the sun. I don't like writing negative reviews as you can tell I'm very positive but I feel I must warn people. After several encounters with this so called Manager. She is always snappy and rude to me. Asks me to spell my first and last name "Brenda Barrett " three times ugh. No music playing because she always has a headache. I've tried to be caring on her headache telling her I hope she feels better! She rolls her eyes! Tonight she was so insulting and rude I felt compelled to let everyone know. I was asked what I was wanting to do? I said I always spray tan I have a spray tan package, she informed I was the only one to just spray tans! Most people do both tanning beds and spray tans! Not entirely true my friends only spray tan. After my spray tan I asked the Manager for a business card she said that don't have any! I asked her , her name ? "She said Why? I'm the manager!! ". I said because your very rude to me every time I come in here! She said I've never seen you before. Not true! I said have a nice evening! Thank god I can use my package at another location. Beware! Life is too short for this negativity! I hope she finds peace.

If it weren't for Alayna, I would've never known what to ask for! She gave me the best info and…read moretips, and my tan has NEVER looked better. She was so kind.

I like palm beach tan bc, the atmosphere is relaxed . The salon is clean. When i have arrived at…read morethe salon, The salon associates i have met Zoe ,Kiera, and kendal have been professional, informative and very kind to me during my visits to the salon. The tanning beds are clean. I hadn't tanned for ten to fifteen years .I am amazed at how tanning has progressed. I will recommend this salon to my friends and family. It's a wonderful way to relax unwind and refocus for me, from enduring a long day.. I Thank you .I do appreciate it. Its one of the good parts of my day.. thanks for all the information and the salon.. Robbin O.

I canceled a long while ago and have been charged 8.25 a month, I had to call my bank and get them…read moreto stop payment to get this stopped not ok! 8.25x12=99 bux a year! if after this it comes out in sept I will go to small claims this is crazy! I havent been there in 2 years!

I called to cancel my membership and was told I needed to cancel in person 5 days before the…read morebilling date (1st of the month). Apparently what she meant was the 25th and didn't realize that months have different amount of days in them and not every 25th is 5 days before the 1st. I didn't even care that when I signed up that they had to literally screw on a door for me to even use the bed bc the entire place was torn apartment. In fact, it was bc of this state of repair that I agreed to their "special promotional pricing", which I was told I would lose if I cancel my membership. Instead, I was told to pause my membership for $7 a month to keep my promotional pricing or it would charge me full price if I canceled and then returned some months later. So imagine my surprise when the special pricing lasted only 15 days and was then switched to full price (which was double). So now you can see why I wanted to cancel. The manager working at the time of me trying to cancel in person was Maddi Adams. She told me she didn't care what I was told...I was still going to get charged bc it was after the 25th. She then told me neither she, other managers, their corporate office, or MY bank would help me. It was at that point I asked her how old she was and when she said "20", I said I can tell. She then said "you're a bitch". I said I can tell you don't have much life experience if you think my bank isn't going to help me. FYI my bank did stop the payment and told me she 100% could have done it herself but chose to lie and say she couldn't. Now as if this experience wasn't enough...I found out the next day (today) that Maddi recorded me without my knowledge (remember she's the manager and on the clock) and made a tik tok with that recording of me in it. And she shared it with the public. I have now reported this store and Maddi to the BBB, their corporate office, and Indiana's labor department. Oh and I was advised to get a lawyer so I am looking into that.

This is an update, but really nothing has changed since my previous review! Broad Ripple Tans is a…read moregreat local tanning salon with excellent customer service. I still find myself popping in before a vacation to get a nice glow. Tim, the owner, is always friendly and I'm always impressed that he remembers my name. That's the kind of service you find when you shop locally! Skip the large stores, just go to Broad Ripple Tans!

Tim and his staff do such a good job catering to the needs and making every customer feel…read moreimportant. Highly recommend this location. Ryan L.

I've been a long time Sun Tan City customer. The ease of being able to go to any location is too…read morebeneficial. This particular location is always clean and I have only ever had to wait for a bed once in all of my visits. It's usually not very busy, which I love. My only complaint is customer service. No one has ever been rude, but the workers are definitely not as friendly at this location as I have encountered elsewhere. I sometimes feel like they wish they had something better to be doing. However, that doesn't really change my tanning experience so I will continue to keep coming!

I have rarely encountered staff so consistently wonderful! Each and every one of the front desk…read moreattendants I've met have been friendly, informative, helpful, and most of all, personable.

I walked into this tanning salon and simply told them that I wanted a couple tans. I'm nervous…read moreabout tanning too too much and didn't want a membership. Most places will start treating you differently if you don't want to sign up for the best memberships or have concern. The lady heard me and told me the first tan was free, and then showed me that I can sign up for texts and get another free tan. There was no mention of memberships or pricing or anything. I signed my little waiver and within 5 minutes got into a bed. She also gave me her recommendations, as I burn super easily, and I actually didn't come out burnt! It was super clean and I really liked the vibe of the room! Solely because of this treatment, I'll never go to another tanning salon, and I'm more than happy to come back often and pay full price! I completely understand that businesses need to make money and a profit, but this marketing is better than just handing someone a list of prices and trying to convince them to choose the most expensive one. The kindness and understanding goes a really long way

"Thank you for the great service and always being able to get a bed--best beds in town! Staff is…read morealways friendly.

I went to the laundromat on Sunday, June 14. I had to wash some bedspreads. The lady Amy at the…read moredesk assisted me finding a washer as the place was packed. We chatted for a few minutes however, the desk was getting busy. She was so sweet and everyone she helped she had all the answers! Shout out to her!

Already on the road for two weeks and it's time to do some laundry. Having gotten my caffein fix…read morenext door at Starbucks, now I can get this chore out of the way. Super easy to pay with my debit card and get the huge washer going and it was great to have a countdown timer on it so I knew when I could focus on writing Yelp reviews. When it was done, I split my stuff into three dryers and it didn't take very long at all. Tables for folding were clean as was the rest of the place. This was a great, comfortable place to do laundry and the price was decent. [Review 20582 overall - 117 in Indiana - 1563 of 2023.]

Thank you to everyone who has reviewed this wonderful biz! I was headed on vacation and didn't want…read moreto tempt myself to be in the sun at all. I thought that if I got some color beforehand, I could be full #TeamSunscreen during the entire trip. I had never gotten a spray tan before and I was nervous to do it because let's be honest, we've all seen spray tans go wrong. I read sooooo many reviews and ended up choosing this biz! Bronze2U uses "solutions that are natural and organically infused with Aloe Vera, Green Tea, Vitamins A, E & C. They're FDA certified Vegan, Gluten Free, Paraben Free, and there's NO animal testing involved." Impressive! Other (cheaper) locations use an ingredient that can make you orange, but not here. The natural ingredients also didn't break my sensitive skin out at all either. The owner Bree brings a pop-up tent and spray tan machine with her, directly to your home. She quickly sets up in a few minutes and has you strip down to whatever you feel comfortable in. She put lotion on the parts that tend to keep extra color: elbows, knees, toes, etc. She then did the whole spray tan in under five minutes. She then puts powder on you to keep it on and you're instructed to wear baggy clothes while you wait. The tan didn't wash off on anything though - I'm impressed! You can choose to get the medium tan, which is the cheaper option and has you waiting six hours before showering. There is also the quick tan option which is more expensive, but let's you shower in only an hour or two (you choose when to shower based on how dark you want it to be). I did the medium tan, waited six hours, rinsed off, and was impressed by the natural color I had. It looks so natural and glowy. Sooooo good! Bree is also is an esthetician and has a location downtown in the XG Groom Room, where she will also start doing spray tans soon too. I'll definitely be doing this again!

I have never had a spray tan before but after looking through Yelp, Bronze2U was the clear choice…read more I am so happy all the great reviews were 110% correct! Bree is so great and I could not recommend her services more! She is so friendly and makes you feel like you are in a room with one of your friends, rather than a stranger you just met and stripped down in front of. I was very comfortable and she explained the process before we started and again as we went. I actually went to her building, which was easy to find, has easy parking that only costed me about $2.20 for 2 hours (I definitely did not need that much time but I'm an over preparer when it comes to downtown parking). I did the quick tan option. I am so happy I checked this place out because my tan is looking great!!