Last year Sun Valley increased my price by 40%. That's fine it's their business and they have the right to price their products accordingly! This year they came back to me advising I had a $75 credit on my account. I ALWAYS paid cash in the full amount for every service so that credit is impossible! I asked for the $75 credit back in the form of a check since it's my money, but the issue is they were lying about the credit in an attempt to somehow regain my business. Instead they lied about the credit and shows you their dishonest approach in their business philosophy! Terrible business practice. I was extremely generous to their employees buying them drinks and snacks and just being a good customer to the employees. An hour after I posted this review and a Google review, Cole (owner) called me yelling at me for posting the reviews! He tries to tell me about "market conditions " but miserably failed to articulate knowledge about "markets and pricing ". He thinks HE sets the market prices when in fact all providers of a product or service do. He specifically stated that " he can't help it if the blacks and Mexicans quote such low prices"!!! First of all everyone quotes what they feel is the appropriate price. Secondly my grandmother was a full blooded Mexican and lastly how incredibly racist was that to single out blacks and Mexicans for his high prices! It's offensive to me being of part Mexican heritage and it's offensive to his all the hard working individuals in any industry. What a horrible thing to say all because his ego is fragile and he lost a good customer. read more

I had a disappointing experience last Friday. Had my screens & windows washed inside & out. Let Cole know 2 screens had the netting out of the track. Job finished Cole said screens were good, probably need new ones next year. My screens were not broken. They had to come back to put screens in correctly and they had no idea what happened but 2 of my screens ended up with cracked frames & a text saying they were broken. No mention of replacing them till after I had taken them to be replaced. Terrible customer service & several lost customers. read more

I highly recommend Sun Valley Window Washers! Cole and his team are so easy to communicate with, take pride in their work, and are extremely meticulous. My windows have never looked better!! They cleaned the inside and outside and truly took their time. I really appreciated that they saw I had a mask on, asked if I'd be more comfortable if they masked up while inside, and put them on without hesitation, along with shoe covers. I seriously cannot stop staring at my windows! I also appreciated the handwritten thank you card I received in the mail a few days later. Such class, amazing service, and kind people who truly care about their quality of work. I will definitely hire again once these gorgeous windows are no longer sparkling! read more

Sun Valley Window Washers - Before on top! - Window Washing Near Me - Tempe, Arizona

I have used several window cleaners and I MUST say, Sun Valley Window Washers are over the top professional! Cole and Brad did not just rush through my home they took each window pane and made them completely spotless including the sun screens! If you ever want a job WELL DONE do not hesitate to give them a call. Hard to find this individual service that is spot on!!! Lanny read more

After seeking many quotes to clean 1 great window, to include sliding glass doors and tracks, Sun Valley were the only cleaners in the valley that provided the service at a reasonable cost. Not only does the windows look amazing, the screens and tracks are also cleaned. The crew(2 guys) arrived on time and were efficient and fast. I will be using them to routinely clean this great window. Thank you. read more

Great team (3 crew) worked efficiently and thoroughly, washing the windows in our home inside and out. They were professional, thorough and very detailed, wiping sills, cleaning door gutters, all the finishing touches. read more

I don't usually give recommendations but these guys were so personable and did a great job. It is nice to see a young entrepreneur giving his best. read more

Let the SUN SHINE Through I have had previous company's wash my home windows and Cole and staff with Sun Valley Window Washers are far superior. Cole was responsive and followed through from start to finish, even a follow up Thank You note. His staff was professional, responsive to the additional request and paid attention to the detail of all the windows/mirrors and glass that I requested --above the normal window washing request. The wearing of the mask, the professionalism and his friendly personality made me a believer to call SVWW for any needs in the future. Thanks Cole and Staff read more

I highly recommend this company. I've used Sun Valley Window Washers several times now and they always do a great job. Cole and his associates come wearing face coverings and shoe coverings when they enter your home) and proceed to do a thorough job inside and out. My old windows are sparkling clean, the door and window tracks are cleared out, and all the cobwebs are gone. The guys are professional and courteous, and have a can-do attitude! read more

This review is via Thumbtack. This gentleman has lied, berated and now has shown up at my house and at my front door, called me, "a little bitch". I'd think twice about hiring this company. He did not follow the Thumbtack contract and tried to charge me more, hence where this all started. He lied about conversations on the phone (we never talked on the phone). Careful! Sun Valley Window Washers LLC Online now (140) Scottsdale, AZ sunvalleywindowwashers.com 1. I booked this service through the Thumbtack pay upfront and get a high quality pro for your project 2. I entered all required and asked information from Thumbtack 3. The pro was chosen and the time was established 4. The pro showed up and completed the job 5. There were a few issues with what was done, nothing that couldn't be fixed 6. I was asked by the pro (via text) how the team member did on my house, I responded with pictures and what was missed 7. The pro said I was on the roof with his worker and told him it was fine (I wasn't on the roof with him and I did tell the worker it was fine cause I was communicating to the owner via text the issues) 8. The owner and tech presented me with an additional invoice of $140 (it was a fully paid for project via Thumbtack) 9. I told the upset owner I wasn't paying more, he told me I went over the allocation of time (not anywhere on my contract) I told him to stop texting and calling and only communicate through thumbtack 10. He called from his number, I blocked it, he called from another number, I blocked it, he called from a blocked number, I ignored it. 11. He contacted me via thumbtack and called me, "you're idiot" To be clear, yes I have high expectations, yes I was honest and forward. There was no "time limit" set, I've included the Thumbtack paid for services (also shared with pro) and the pro calling me and idiot. It's being reported to Thumbtack and I'll update this as needed. The pro was also communicated to contact Thumbtack. UPDATE: A claim has been filed against this company on Thumbtack. It was due to his very unprofessional comments that have continued even after asking him to stop. I have included one more screen shot of his continued behavior. Updated Sep 27, 2022 Verified Sun Valley Window Washers LLC's reply Jeremy, First and foremost, we pride ourselves on quality work & customer experience which seems to have failed us here. We are only human so for that I genuinely apologize and can only hope you will give us an opportunity to correct our mistake. Although you have written a negative review, I wish you would have shared with the public how our phone call conversation went in its entirety. I called you once the service was completed to follow up, collect additional payment and see how your experience went. You immediately started bashing our company in a very condescending tone, raising your voice, using profanity and saying disrespectful remarks about the technician and the work we did. I am very passionate and take pride in the business we have built. I apologize for the comments I made in the Thumbtack app. I hold myself to a high standard just like yourself and there's no justifying those remarks however when someone attacks you for no good reason one usually puts their walls up and defends themselves. Again, we apologize and hopefully you will give us an opportunity to fix our mistake. Thank you, read more

Once again, we had Sun Valley window washers come out to clean our windows & sun screens, Inside and out. Shane & Drew are awesome! They always do such a great job! So nice and pleasant to work with! I highly recommend them! See you again in a few months! read more

Shane and Angel arrived on time, got started immediately and did a fantastic job. My windows/screens sparkle. Highly recommended this company. They were professional from start to finish. Thank you Cole, Shane and Angel. read more

This was our first time using Sun Valley Window Washers and we will definitely be using them again. Shane and Angel arrived a little early and went right to work after introducing themselves. Both men were very professional, polite and a delight to talk to. They obviously take pride in their work, checking with us a few times during their work to make sure we were pleased. Our windows and mirrors look fabulous, they did an excellent job! I highly recommend Sun Valley Window Washers. read more

Cole has done my Windows twice now and he's my choice going forward! I have a house with so many arched windows which is a pain to clean but somehow Cole gets them spotless. read more

This company got my windows, tracks, and screens cleaner than any others that I tried. I will def use them again.

We were very pleased with Sun Valley. They responded to our request for quote quickly and scheduled the work at a convenient time for us. The experience of the service however is the real story. The quality of the work was terrific. Sparkling clean windows inside and out. They arrived on time, left no mess, and missed nothing. The were also personable but very courteous. All this and the price was very reasonable. Don't hesitate to call them. read more

I had the pleasure of working with this company last week when we needed one of our properties serviced! The quality of work was amazing and the attention to detail really impressed me. My point of contact was Cole, and he made sure that I was updated every step of the way during my service. The follow up after the service was completed was the icing on the cake. I can say I wholeheartedly recommend this company for your window washing needs! read more