Miguel now doing business as Patio Express took my deposit and ran. Never did any work and never returned the money. I took him to small claims, he didn't show up. The judge granted the judgement. I haven't received a dime. Update: I filed a claim with the Contractors state licensing and received the money plus court fees from a partner who severed ties with Miguel. read more

I hired Miguel Donato from Sunarc Construction to demolish my old patio and install a new one. I paid a $3,500 deposit after signing a contract, but the work was never started and I have not received a refund. I made several attempts to contact Miguel to resolve the issue and get my money back, but I have been unsuccessful. This experience has been extremely frustrating and disappointing. Based on my personal experience, I cannot recommend Sunarc Construction. I encourage anyone considering hiring this company to do thorough research, verify licensing, and make sure they understand all terms before paying a deposit. read more

Sunarc Construction - Patio Coverings Near Me

We hired Sunarc Construction (now operating as Patio Xpress) to remove our existing patio cover and install a new aluminum solid patio cover in San Jose. The person we worked with is the co-owner: Miguel De Jesus Donato Gonzalez. We love Bobby and found out he no longer works with Sunarc Construction. This review is for Miguel. We paid a total of $3,800 toward the project: * $2,000 via Zelle * $500 via Apple Cash * $1,300 by check The contractor and his crew came out and removed our old patio cover, but the installation of the new patio cover was never completed. After the demolition work was performed, communication became increasingly difficult. We experienced missed project dates, delays, and repeated attempts to obtain an updated installation schedule. Despite multiple phone calls, text messages, and requests for updates, we were unable to get a firm completion date for the project. Per invoice INV2026-33, the patio installation was part of the agreed scope of work, and the final payment was to be made upon completion of the project. The project remains incomplete, and we have been forced to seek another contractor to finish the work. As a result, we have incurred additional expenses and lost money due to the unfinished project. We have requested a refund of the portion of our deposit related to the uncompleted work, less any reasonable amount for the demolition services already performed, but no refund has been provided. We were sympathetic to the personal circumstances that were communicated to us and made multiple efforts to resolve the matter directly. Unfortunately, we were left with an incomplete project, additional costs, and no satisfactory resolution. Based on our experience, we cannot recommend this company due to the lack of communication, failure to complete the project as agreed, and failure to refund funds related to the unfinished work. read more

WARNING, WARNING!If I could give Sunarc zero stars, I would!We were referred to Sunarc by our neighbor to build a patio. We contacted them on June 11th, and Miguel came to our house the next day, June 12th, to take measurements. He seemed very professional. Because we trusted our neighbor, we didn't do any background research on Sunarc. We signed the contract the same day right after he finished the measurements, and we gave Miguel an $8,000 cash deposit as he requested.According to the contract, he was supposed to bring his crew and start working on June 17th. However, as of today, July 5th, Miguel has never shown up again. He has a million excuses for why he can't start the work. We tried to ask for our money back, but he has another million excuses not to refund us. To sum it up: he took our money and ran.We have already contacted the police, and they have officially filed our case. We have also decided to take him to court and sue him. No matter what, we will fight this to the very end.For anyone looking to get a patio done, I strongly advise you to do your homework beforehand and stay far away from Sunarc. Miguel's license has already expired--he is a complete fraud! read more

Sunarc Construction - The scammer Miguel Donato and his navy blue car - Patio Coverings Near Me

Welp. I took a recommendation from a friend and didn't do my basic research because I thought this was vetted. Miguel took 13,000 and I haven't heard from him since. He started the project and now I have a hole in my front yard and no money. read more

SUN ARC CONSTRUCTION got the job done and man it looks amazing. I found them online and compared prices. They were the best price around . Bobby was my salesman . Awesome guy! I will definitely refer him to friends and family ! Sun arc did an amazing job. Don't go anywhere else ! Sun Arc is the real deal !! Can't wait to BBQ in my new Patio !! read more

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!!WARNING!! Do not do business with this company! We paid a $550 cash deposit for a patio cover early this year. Bobby, the sales representative, took measurements and told us that it will take a few weeks for work to start since the materials will have to be ordered from Four Seasons Building Products. We followed up with SunArc after several weeks and we got in touch with Miguel (who is supposedly the owner). He scheduled a time to come to get the work started - this was around April. When the work crew did not show up at the agreed time, we made several phone calls and left messages but no one returned our calls. We finally got in touch with Bobby, the sales rep, and all we received from him were excuses. One excuse he gave was that he's no longer selling patio covers for SunArc, but he was willing to return our deposit but requested that we give him some time to work on the refund. As of today, we have not received back our $550 deposit. No work was done and no one from the company, including Bobby, is returning our calls or messages. This company has a pattern of taking deposits from customers for no actual work being done, per Google and Yelp reviews. In addition, we contacted Four Seasons Building Products and they told us that SunArc never even ordered any materials from them for our project and that this company actually owes them money from previous orders. SunArc is intentionally stealing from customers and the pattern is evident based on internet customer reviews. Also, according to the Contractors State License Board, their license has been cancelled since 2024. In addition, this company has an "F" rating with the Better Business Bureau due to customer complaints. Four Seasons Building Products recommended another company to do the work for us: MDE Construction. They did a fantastic job and the owner and crew were very professional. I recommend contacting them if you want to work with a legitimate business. read more

The owner of this business is a crook! He has took deposits from many people and not done the work! I have contacted many local authorities and he is being investigated! This guy owes money to many customers who he has scammed along with vendors and suppliers! I am currently in touch with the people that he has scammed and we are working to file comments! Also currently in touch with local media who are investigating him and his dodgy business, he has been scamming people for over a year, along with doing cash business and not reporting income! read more

This guy Miguel took 6000.00 from us as a Deposit and never installed our patio. Him and his dad came and gave us an estimate for 12000. He promised us that he would install this patio 3 weeks ago. He refuses to install the patio and refuses to refund our money. Please stay away from this company. If Miguel does not refund our money we will have to take further action. I've posted a picture of him as he takes our deposit read more

OK, it's been over a year since I contracted sun arc to build me a patio. I have submitted a complete several complaints one with the contractors licensing and they didn't do shit. Do not hire this company. They will steal your money. Do not give them a deposit they do not even return calls. read more

I was referred through a friend of mine that had Sunarc install an attached overhang. I was in desperate need of some permanent shade in my backyard. Not only was pleased about the pricing but also the communication and planning from start to finish. I mean, look at this beauty thank you Bobby the Patio Guy & crew for your service in transforming my backyard to a more desireable place to lounge by the pool!! read more

Sunarc Construction - White Patio cover 15X18 - Patio Coverings Near Me

Would give an 4 on the actual cover and installation. There were a couple dents that I was given instruction on how to remove myself. Was told I would get touch up paint and never recieved. Also, has been 6 months and am still waiting on final receipt. I let the sales guy know that I was holding off on making this review to give them time to make good on all. Apparently they really don't care about reviews either. I call and call and no one at main number picks up. Thus my overall review is a 2. Save yourself the frustration and go with another company read more

This persons no respond the calls and messages, and they did one patio cover after one year felt down, and they never responded

I highly recommend NOT working with this company. Reasons: lack of professionalism, inability to answer questions in a timely manner, inability to arrive to appointments on time, lack of providing sufficient information to the customer, being vague if the company offers a warranty. The business owner does not answer calls. He'll respond to text message here and there, but be preparered to be ignored and not even acknowledged. He does not have any knowledge on what documents to submit to the city for permit. Expects the customer to figure it out on their own and do the leg work. Just overall rude and unprofessional. I have been frustrated working with them on plans for my patio and am in the process of requesting my $1000 deposit back. They refuse to give it back just like many other customers they have done to in the past. Read the reviews from months past as they have a history of these antics. Please save your time and sanity by looking elsewhere. You have been warned! read more

SunArc team was very efficient and did a nice job of installing my patio cover. Special thanks to Miguel for consulting with me before construction began Bobby would promptly return my calls. I would definitely recommend SunArc Construction to family and friends. read more

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Sun Arc was great to work with and very responsive to all our questions and requests. We changed our mind about the height of our carport after they had already installed the posts and they took it apart and redid it no problem. We're very pleased with our new carport and feel it was a good value. read more

I should have yelped this company before I signed the contract. My experience with other folks on here is very similar. I found them on IG and have been in communication with the owner, Miguel D. via IG. I had signed on July 7th, 2023 and paid the deposit of $1280. As of October 29th, 2023, there have been repeated no call no shows and failure to communicate on status of submitting design drawings to the City of Lathrop, pulling a building permit and scheduling of work. Communication stopped on IG, attempted to call the phone number but never answers or if it does it's a dropped call(s). So then I found him on Facebook and started communicating with him on there. He no showed with me twice this week and I'm done with his excuses. Today, I submitted a letter to him to terminate our contract and get a full refund. Please look elsewhere if you have plans to get a patio cover! Update as of 5:49 pm today, 10/29/23: I received a response from an email I sent this afternoon regarding reimbursement. Gave her my info and was reimbursed quickly via Venmo. read more

We are very satisfied with Sunarc Construction worked on our Gazebo project. Bobby and his team did a very good job from the estimation and completed work. very responsive , knowledgeable and affordable pricing. We will recommend to friends and family read more

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They worked on my patio and then later I had few problems but they wouldn't come back to fix it. I had other patio company come and finish the work. I was in touch with one of the installer. He initially responded then later stopped picking up my phone. Company's phone number always goes to voice mail. read more

I was recommended by a family member, I txt the owner Miguel and he send Bobby to measure and give me a quote. Bobby is incredible person to work with he made us his priority in his list. I told Bobby that we are having a party in two weeks and he make happen. A day before the party Miguel and his crew came to the house to install the patio cover and ware very professional. They complete the job faster than I thought. I buy two fans and they assembled themselves and the electrical also. I am so please with my new patio cover it looks so amazing. Bobby and Miguel, crews did an amazing job. I would definitely recommend them to a friends and family. read more

Sunarc Construction - Patio Coverings Near Me

This is the worst experience by far! Bobby, who came to take measurements on my patio, completely wasted my time. He was unprofessional, and on top of that, there was zero customer service! No wonder they have bad reviews. People, please do your due diligence and read reviews before bringing this company into your home! Check the BBB and Google reviews. They are nothing but a rip-off, starting from the office and ending with Bobby. read more

Worst experience ever with this company we had pl never use this company for your patios they don't finish their work never installed my drainage system also light in the patio does not turned off all time is on I called them no one bothered to answer and helping fix the issue it's been 4 months now . Very disappointing service. The owner answered your text here and there but never fixed the issues yet. So dont waste money with this company read more

I had a tear down and install, basically out with the old and in with the new. Patio cover came out great, nice new modern appeal was just what I was looking for. Job was done in a timely matter and communication was good. read more

I wish I had read the yelp reviews earlier about SunArc. very unprofessional company or the people I dealt with, took the advance and now only getting fake promises of getting patio cover. I paid 800$ and was promised to get install in 30days. it's being close to three months and every time I follow-up, some excuse. There is a sales person, calls himself GM of sales, Bobby (whatever) a con artist, if you hear him, never deal with him. I wish I had picture of him to shame here. Based on feedback above, I want my money back from this company, don't want to do any business with them. Hellow #Yelp# you are responsible for letting this fraud happen with so many of customers, you should take action and take down such business from this platform. Any suggestions how do I get my money back (pls DM me is any suggestions ). read more

BUYER BEWARE!!!! BUYER BEWARE!!! DO NOT USE THIS COMPANY!! Over promise and underperform. Very shady! we decided to go with someone else once we realized what we were dealing with and now being ghosted by the owner. they collected an illegal deposit amount from us which still has not been returned I have filed a complaint with the Better Business Bureau and with the CSLB, Contractors State License Board and filed a claim against their bond. If you've been taken by these guys do not let them get away with it! Report it to the Contractors Lic Board!!!! read more

Beware , this company makes you sign a contract and takes your money and Walks away without finishing the job. They have had their license revoked and may be working under a different license name . The business owner is Miguel or Mickey or Mike . Shady company that will walk away from an unfinished project and leave you high and dry . Two years since we started the project with them and the owner doesn't even have the audacity to get back to his clients to finish the projects . Do not sign contracts with them you'll be In for a rude awakening . They don't even deserve lousy star read more

We are very happy that we ended up hiring Sunarc Construction to build the patio cover. First, Bobby was incredible to work with. He was very responsive, answered all the questions we had, and kept us up to date on our order. He was very professional. He made us feel like we were his top priority. The people who built the patio cover were incredible. They were professional, very detailed oriented, on time and very kind. You could tell that this team was very experienced. In addition to what I listed above, Sunarc also had the best quote out of 4 other companies that we spoke to. If you are looking for a company to build an incredible patio cover, we highly recommend Sunarc Construction. read more

Sunarc Construction - Patio Coverings Near Me

BUYER BEWARE!!!! BUYER BEWARE!!! High pressure sales! Over promise and underperform VERY UNPROFESSIONAL!!! Have requested over and over again to speak with the owner have never been able to speak with him. Phone number listed on paperwork/website is/has never answered! They collected an illegal deposit amount from us and have refused to return it. Do not fall for these guys! Do not use this company!!!! Check BBB website Check Contractors Sate License Board website We aren't the only ones that have had problems/reported. read more

We signed our contract 8/1/23. Made our check deposit, which was cashed within 2 days. Sun arc was to submit permitting docs to the city, said to take about 3 weeks, then project would be complete within 10 days of permits being issued. As of 9/26/23, the city has no record of any documents being submitted by Sun arc. The number on the contract goes to "cannot be complete as dialed". The address for the company is a residential house address. The owner will reply to Facebook messages but has not returned any calls. At this point, I just need my deposit back so I can look elsewhere. I hope this review will give a glimpse into how this company treats its clients, and maybe save someone from a similar fate. UPDATE: less than 24hrs after posting this review, I was contacted via text message, and my deposit was returned via venmo. read more

I thought I would love this company so much. Our Patio was installed last year in May. We loved it at first. Then we started having short circuit issues inside our house kitchen first then front porch. We never realized it was the electrical connections that was "illegally" installed by this company. We had a professional assessed the situation and were told that they connected the ceiling fan of the patio to the furnace and it's making it take the power from the house. Been emailing, and calling them for months. Been speaking to "Bobby" who will always promise of A call back from the company but never had it. We were given a lot of reasons why no call back. We're told that the whole office had Covid. Last conversation we had he made me Email and send him a copy of all the Emails I sent to the company but nothings happening. He said it might be because we let Another professional touch their mediocre job that's why it forfeited the warranty. He was acting upset with the People that he works with by being unprofessional and how would we know the issue if we didn't get help. We sent invoice and written professional assessment but still being ignored. Believe me he talks really good at first but very unreliable. Finally Miguel Donato responded after I told him I'll report them to BBB, he promised to pay through Zelle or Venmo but I requested a check instead. They NEVER paid. Without any notice they sent some workers to fix the "illegal" connections they made." Very unprofessional!!! BEWARE of this company!!!! deserves "0" star read more

Sunarc Construction - Didn't even put a box‍ - Patio Coverings Near Me

This company is the worst company we've ever dealt with. They installed a patio cover that cost over $11k after the first rain water poured from the lights ruining them. After months of trying to get them to come out and fix they sent someone out who apparently fixed the problem by sealing the seams. Well we got another rain and now water not only pours from the lights but now the fan. After numerous messages and calls they never came back out to fix. Now this cover is completely unsafe to go under as it started sagging from the rain and buckeling. Do not use this company they are horrible!!! I have contacted the cbs news contact Kurtis which I am told will look into this business and hopefully blast them on the Sacramento new and put these scammers out of business read more

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do not do business with these people. complete scammers. took our deposit and never contacted us again when we requested money back. horrible people. they should probably beware of who they mess with as well. read more

Love love the patio/ Rv cover Miguel & his crew did! On time made adjustments To fit our RV to fit. On time & great quality. If I need another one we will definitely choose them again read more

Sunarc Construction - Our new cover - Patio Coverings Near Me

I am absolutely thrilled with my pergola installation! :) My pergolas are amazing, and the gentlemen did it in one day. SunArc gave me an incredible deal that blew the competition out of the water. My pergolas are two-toned to match my home, and I also received free fan installation (NOTE: I paid for the actual fans, but SunArc installed them free of additional charge). My pergolas are great quality, and I am 100% satisfied with the work. I have ALREADY referred family and friends. Alan, my SunArc contact, provided excellent customer service and was a joy to work with. I know I sound like a commercial, but "Thank you SunArc"! ;) read more

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Chai came and estimate my patio cover last June 21 and he said the permit may be a month.I made a down payment $550. After a month I send a message for the update for the permit somebody send me a message no update.the number that it shows in their website nobody answer I keep calling them it's ringing and then later on it's like somebody pick it up but no answer. I don't know what to do because I keep sending a message the one who came to my house and he said sometimes he cannot contact the owner but I told him his the one who came to estimate. It's almost 4 months and nothing happen yet. Mr Miguel owner of this construction please I need an update I cannot even contact you. I need and answer if you cannot do it please I want my money back and I go to another construction please...... read more

First of all there license has been revoked and they are not licensed to do business. These people are crooks, took my money started the installation, took the material that was needed to finish and never came back. They completely ghosted us, left our property filthy and used every garbage can/ recycle can overflowing without asking and furthermore the cover leaks. read more

The Sun Arc Team that came to the house to install the patio cover were very efficient and professional, they were on time and, and completed the job faster than we thought. The patio looks great and they were very informative with their warranty and aftercare.The price was also affordable. The patio looks beautiful and we were really pleased with the work. They also cleaned up after themselves. They also installed two new fans for us that they assembled themselves as well an electrical socket. They know how to do their job. Everything worked perfectly. Alan, who helped took care of the contract, was very responsive and quick to respond with questions and update. Very professional and reliable. I would definitely recommend them to friends and family. read more

Sunarc Construction - Patio Coverings Near Me

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The system leaks and they won't make the time to come back to fix it. Emailed, text, call and no response. They are only good when they get the job. Once it's built, their guarantees and warranties is bullshit. They just ghost you after it's finish. read more

After install my cover patio I found some mistakes and I call Miguel ( The Owner) and never answer my calls

Horrible customer service patio was never installed correctly my roof now leaks I've called several times and the owner promises to come out never has and now won't pick up my phone calls. read more