This gentleman installed a new AC on my rental property less than 6 years ago and there has been…read morenothing but problems. He then refused to return to the property and diagnose/make repairs leaving my elderly renters in dangerously hot conditions and me out of a lot of money. I do not leave bad reviews ever, but please do not give him your business.

Installed a new HVAC system. Great job, very reasonable and easy to deal with. Responded very…read morequickly.

Had the yearly check up of our three AC units. Technician was very thorough and made on the spot…read morecorrections where he could. Stayed longer just to make sure everything had kicked in and was working properly. Thoroughly satisfied with the service.

We unfortunately had a blown fuse after business hours, but we were able to schedule for a…read moretechnician to come immediately the next day! Megan was a great help when I called early in the morning and within a few hours Brandon was on his way - great guy and great service. Extremely quick - our system was back up and running within minutes. Would definitely recommend this company to everyone and will be using again if any situations arise in the future.

We had 21 yr old A/C units original to the home. After 3-4 years of band aid after band aid, they…read morefinally crashed out on us last week. With 105 degree days, 2 dogs, and 5 of us in one house we had to act fast. One call to Eddie Simmons and he swiftly got the ball rolling with Zach and Brandon. Eddie also showed up with 2 window units while the equipment and permits were on order. A TOTAL life saver! Today was install day (Amen) and Javier, Blayne, Anthony and Ryan were nothing but exceptional! Arrived early, cleaned up well, super professional, friendly, polite, HARD workers! Our experience with these guys was top notch and when I say they are my heroes today, I mean it! Thank you, guys, for making this huge investment feel less stressful.

A year ago they came to our rescue...twice. This time, they immediately arrived access the issue…read moregave their recommendations. Unit 21 years old best to invest in a new one vs wasting money not knowing how long it would last...I agreed. New unit I stalled today 8/21/25. It's sooo quiet. It looks Amazing too unlike the old beat up horse I had. The expenditures of owning a home. Eddie. Once again, Thank You and your team. Im a retired Marine a local barber at My Barber and I highly recommend this business.

My wife and i was very frustrated with the heating and air industry. We even decided to just put…read morewindow units in and forget about getting our big unit fixed. I find it ridiculous what these companies were quoting me to repair my A/C. Then I went to this one website, five minutes later got a call from Mrs. Tiffany at Langdon Heating and Air. When I talked to her on the phone it felt different. It felt like she saw us where we were. She said, "give us a try. I will send some out in the morning." So, I said, ok. Mr. Larry came out. He fixed my problem in less than an hour and a half. I am writing this review in my cool air conditioned house. Thankyou you guys so much. I highly greatful for your service and hospitality.

I used Langdon Heating and Air for an HVAC inspection to purchase a new home. The inspection was…read moreless than 20 minutes and did not catch a very obvious approximate 4 foot length of refrigerant line that was not insulated in the attic. This line began to form condensation and started to drip into one of my bedrooms causing damage to the ceiling in the same week I closed on the house. In addition, less than a month after closing, the compressor failed and a float switch in the attic caught fire. The inspection report noted a capacitor that was going bad, an unrealiable pan, and dirty coils on the condensor but failed to note the age of the system, the severe heat damage to the compressor, severely rusted out evaporator coils, or the refrigerant line that was not insulated. The refrigerant was also found to be three pounds low when I called another company to fix my unit. These are all issues that ANY reliable HVAC would inform a buyer of. This inspection was crucial for me in buying this house and in my contract the seller was required to fix any major issues. These issues are not something that occur in a short period of time between an inspection and a closing. Due to the failure of the inspection to catch these issues I am going to have to pay $10k to replace my HVAC less than a month after closing. Unacceptable and unreliable. The inspection was a waste of money and did not protect me as a buyer. The first photo included is the detailed notes from another company that came after I moved in. The other photos are what Langdon failed to inform me of and their inspection write up.

We have been using Phillips Mechanical Services for more than 7 years and we have never been…read moredisappointed. He is prompt to reply the phone calls and to schedule a visit to assess the issues and give us options for the repairs needed and he is professional and efficient. We highly recommend him!

We were referred to Phillips Mechanical Services by a family member. We cannot be any more happier…read morewith the customer service they have provided. The team at Phillips mechanical services went over and above when it came to repairing our air conditioning unit, even leaving us with portable A/C units so we didn't have to go without air. They offered very reasonable and fair pricing (which is hard to find nowadays), being significantly lower than other AC services in the area and did not charge extra for labor during the weekend and after hours. They stayed until the repairs were done, working on saturday and even after the standard 9-5 work day. Very professional and very friendly. Highly recommended for any of your mechanical services needs. Don't call anyone else before you call these guys!!

I highly recommend Servtech Heating and Air. Josh responded quickly and they have installed a new…read moreunit in both my son and my homes at a fair price, warranty and quickly. I do want to mention that shopped around also and he was the most honest and fair priced. Other companies in our area over charge and try to ripe off customers and were around $6,000 to $10,000 higher quotes. This is not the case with Servtech. They will get all my future business as well and any recommendations I can send their way!! Thank you Servtech for bringing a business to our area that is dependable and honest!!

do not bother do not…read morecall do not think about it !!! These guys are very knowledgeble and talented I will always recommend the Servtechs Heating & A/C Service... it's your family helping you out. enuf said...

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

Jeremy and his staff are amazing. We had a terrible leak under our concrete driveway that was not…read moreeasily found. Not only did Jeremy locate and repair it, they went above and beyond to find other issues in our crawlspace we would not have known about until another disaster occurred. We are grateful for their expertise and highly recommend Heavenly Throne!

My water well had a blowout 2 days before new years and water was spraying like old faithful. While…read moreI was out looking at the damage and shutting off the water, my wife called a couple of plumbing companies for repair. Of the first three companies she called, the one that could come out the quickest was Heavenly Throne - a local mom-and-pop shop (father son and another plumber). They sent out the young son that evening who assayed the damage which was only a hole in the galvanized "T" (about a $15 piece of pipe) The young man said the repair would cost "a few hundred dollars", and he would be out about 0900 the next morning to repair it. They didn't arrive until after 1030 the morning and after a few minutes the father-son team went back to their trucks. The son sat in his truck until the father came back with repair parts. They didn't bring with them any of the repair parts even though the son had come out the night before to assay the damage. When they came back the father assisted with the repair for a little more than 1/2 an hour and the son finished about an hour after that. When asked how much the repair was going to cost the father stated $853.33! Considerably more than the few hundred quoted the night before. When we asked for an itemized bill, the father stated they didn't do that. The son stated that an itemized bill was no longer an industry standard. They replaced several unnecessary parts and stated that they "may" eventually need replacing. After MUCH debate I finally got a bogus invoice which was eventually replaced with one that made sense, but only reported a breakdown of parts ($197.50); labor ($600.00); tax ($55.83); total ($853.33). There was no breakdown of labor cost per hour, how many hours or a list of what parts were used and the costs. How do you come up with a $600.00 labor charge installing $197.50 worth of parts in less than a few hours. When the son was finished, the water was turned back on and after a few minutes the pipe blew again because he didn't wait long enough for the PVC cement to dry. This error added another half hour to his stay. When he left, he took the PVC glue and left over PVC pipe that we were charged for. They certainly will never get a recommendation or be asked to return. I think they believe the lack of providing an itemized statement is their license to steal.